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"Room is clean, quiet, private…room service pretty impressive, considerately, all staffs are friendly."

"My family loved the pools and hot springs. The grounds are beautifully maintained. Staff are friendly and helpful. Would highly recommend this resort."

"Breakfast was the only thing that needs improvement. "

"Fabulous place to stay at ! Definitely come back again !!!"

"This is a beautiful place in the middle of the Rainforest with an impeccable view of the Arenal Volcano! The rooms are divided among separate dwellings for each group (example: 200s, 300s, etc) They offer rides to different areas of the property, but I took the opportunity to walk to must places within the property for some exercise. Nothing is really that far! Just remember to use your bug repellent when walking around outside. The view of the Volcano depends on the day. The moment I arrived, the view was stunning! The gentleman who helped with my bags and showed me the room insisted I had to take photos in that moment as he said it was the best view he'd seen in days. I'm glad I listened because within an hour the clouds had covered it. So when you see it clearly, take photos!! All of the staff here are so pleasant and very helpful. The free buffet style breakfast is wonderful. And the hot tub in the room was chef's kiss after long days of activity. There's also a spa and a gift shop that we're really nice! This place was so quiet and peaceful, especially upon walking in the morning. All you hear are the sounds of nature. I definitely recommend this place! I'd certainly stay here again."

"Todo muy limpio,tranquilo,las habitaciones exelentes. Talvez falta un poco de musica en la piscina principal para mejorar el ambiente"

"Breakfast was excellent and everyone was laid back and friendly. Good location a short walk from town. Loved it!"

"Everything was amazing Bryan helped us with everything and he was kind and polite Every staff member was kind and sweet Gracias!"

"We had an amazing experience at Arenal Observatory. The staff was super friendly and bilingual. They even left special treats in our room for us :D Transportation was easily accessible and the trails were beautiful and well maintained. The restaurant served delicious food and has a great view! I highly recommend booking the shared casona. The rooms were spacious and clean and it has a small observation deck right next to the entrance! My only complaint is I wish there was a microwave and fridge even a shared one in the casona but other than that, a 12/10 experience <3"