Chail Hotels

"Sadly this was not good. Can’t understand the wonderful reviews. The carpet in room 121 was absolutely disgusting. Badly stained and even threadbare patch. Certainly not what you would expect on a 4* property and not at 115 euros. Bartender was sitting at a table talking, when asked for service he said he would be along but continued to leave us waiting. The restaurant had a limited menu also so after the fiasco with drinks we walked into town-lots of choice of restaurants and bars. The state of the carpet in the room creeped me out. Will definitely not be back. Stayed at many mercure hotels as we travel through France & Spain 4 times a year. This one really lets the group down "

"Beautifully clean with welcoming staff. Perfect for a one night stop over "

"Clean rooms, great staff - one woman on her own doing everything- but well and with a smile"

"Helpful staff, great breakfast and comfortable rooms (minus 6 outside"

"For €28 for a couple, we would have liked a greater range of cereals an perhaps also some nuts. The two choices did not appeal."

"The lighting in the room was limited, and the corridors were dark, giving an overall depressing feature. Despite advertising a restaurant, there was wasnt one for eveing meals!! Breakfast however was good. "

"We had a great holiday at this lovely French Chateau. Unfortunately we had a heat wave that brought out hundreds of flies. By the end of the week, the weather cooled and the number of flies decreased significantly. The rooms were quite hot as a result, however the owner supplied us with a fan and we purchased 2 others to make things more comfortable. The salt water pool was a pleasure to have. There were also several outdoor games to play. Shopping was close by. We visited a couple of wineries as part of a day trip. There were several other adventures that were available but we decided to spend more time together with the relatives. Check in and check out was easy. Thanks for a great time. "

"Ideal location,10 minutes walk into the city centre. Plenty of café and restaurant with a good variety of foods to choose from. Clean good sized room with shower and secure parking."