Fort Wayne Hotel Guide - Chain O' Lakes State Park hotels in Fort Wayne, United States of America.

"Could have used some fresh fruit or something for breakfast but there was nothing "

"The hotel needs to be cleaned better"

"I am extremely disappointed with how management handled a simple billing error during our Mother's Day weekend trip to Fort Wayne. Due to a geographic mix-up, I accidentally double-booked and ended up staying at a different Best Western property in Fort Wayne for my May 8-10 trip. I believed I had cancelled this hotel through Expedia well in advance of my trip. At 5:32AM on May 10th, I contacted this hotel's front desk immediately upon noticing the issue. I had not received a call from this location. The staff was initially helpful, confirming they would cancel the reservation and have the manager call me to process the refund. The young lady I spoke to told me she was able to cancel and their manager would reach out to me to confirm the details of the cancellation. Because I booked via Expedia, Expedia even sent the hotel a formal waiver so the property wouldn't lose any commission fees for authorizing the cancellation. Despite the hotel having this waiver, being the merchant of record (they charged my card directly), and having the full ability to reverse the transaction, the manager completely ghosted me. They never provided the promised call-back and ignored the waiver. It is incredibly bad business to pocket the money for an unused, formally cancelled room when an honest mistake was made—especially when they had the green light from the booking platform to make it right. Read other more reviews for further evidence. If you are looking for a hotel with accountable managem"

"Clean, smelled amazing"

"Everything was quite exceptional."

"The room wasn't cleaned properly, the toilet was gross and wouldn't even flush. The room smelled bad, the elevator seemed like it could break at any second. We had 2 towels in our room for 4 people. When I went to ask for more they had none, all their laundry was dirty. I will never stay at a Baymont again."

"Clean rooms, friendly staff and breakfast was good, hot and plenty available. Could use more variety for breakfast. "

"Yes"

"Amazing"