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Reviews of Premiere Classe Mâcon Sud

2 out of 5
Premiere Classe Mâcon Sud
Zac Des Bouchardes, 114 Rue de la Bresse, Chaintre, Saone-et-Loire

Reviews

7.8

Good

Rating 10 - Excellent. 118 out of 407 reviews" "
Rating 8 - Good. 169 out of 407 reviews" "
Rating 6 - Okay. 71 out of 407 reviews" "
Rating 4 - Poor. 32 out of 407 reviews" "
Rating 2 - Terrible. 17 out of 407 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Stayed 1 night in Jan 2024
Response from la réception on 22 Jan 2024
Cher client,merci pour votre commentaire et votre note,au plaisir de vous recevoir à nouveau,cordialement

8/10 Good

Francisco

Stayed 1 night in Oct 2023
Response from la reception on 16 Oct 2023
Cher Monsieur, toute l'équipe de l’hôtel première classe Macon vous remercie pour ce très bon retour que vous avez pris soin de partager.A bientôt pour votre prochain voyage

4/10 Poor

Terry

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place is a no frills budget hotel and I knew that when I booked it so I can’t really complain. But a few little things could have been done better. When we arrived there was no one to check us in. The machine didn’t recognise our reservation… we were in a bit of a panic and nearly had to call Expedia… however thankfully a lady arrived and gave us our key card! The pillows were so cheap as were the amenities in the room. But like I say… I wasn’t expecting anything else and I hadn’t paid for anything more.
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

David

Stayed 1 night in May 2023
Response from La réception on 7 Jun 2023
Cher client,merci pour votre note, cordialement

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean tidy and good value for money ideal stopping place on our travels
Stayed 1 night in Sep 2022
Response from la reception on 27 Sept 2022
Chère client, Merci pour votre commentaire, et votre note, en vous remerciant. Au plaisir..

6/10 Okay

James

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn,t get the room we requested. Very shabby property
Stayed 1 night in Jan 2020
Response from la réception on 14 Jan 2020
Dear James, thank you for your feedback, best regards

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnighter
I've stayed here before. It is a good, value for money, easy overnight stay. The rooms have external doors and as this time I was on the ground floor it was very convenient to be close to my car in the free parking area immediately adjacent.
Stayed 1 night in Mar 2019
Response from reception on 11 Mar 2019
Dear David, we are happy to know that your stayed pleased to you ! It will be a real pleasure to see you again in our establishment, best regards

6/10 Okay

Verified traveller

Liked: Staff & service
Great staff, room was clean but very run down. Good location.
Stayed 1 night in Dec 2018

6/10 Okay

Carolyn, Southport England

Liked: Cleanliness, staff & service, room comfort
Good stopover hotel
We always stop at this hotel on our journey down to the South of France. It’s close to the motorway and reasonably priced. It is more expensive at weekends so try to travel midweek. Staff are very friendly and helpful.
Stayed 1 night in Aug 2018

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely bright room
Best premier class we have stayed in. Good size bedrooms with comfortable beds and a duvet. Friendly staff. Recomend this hotel but not the premier class in Boulazac Périgueux.
Stayed 1 night in May 2018

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was friendly and staff very helpful. Room was bright,good size,good desk and storage. Bed was comfortable and great to have a duvet. We stayed again on our return trip and was given a 15% discount voucher for the Campanile restaurant. I have stayed in several premier class and this is the best. I hope the company start to upgrade the other hotels to the standard of this one. (For example Boulazac Périgueux and Lyon)
Stayed 1 night in May 2018

10/10 Excellent

Sharron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay for a budget hotel. This was better than any of the other Primier Classe hotels that I have stayed. Quick and easy check in. This was quite a quiet area considering it was in close proximity to other hotels.

2/10 Terrible

Brigitte

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad customer service and ants in the room
We forgot our key in the room and there was nobody at the reception to help us open the door and no one ever replied to the emergency phone number displayed. We tried to call for hours before we had to buy a second room from their vending machine to avoid staying outside all night. They promised to give us a refund for that second room but they never did it in spite of sending them countless reminder. When we got back to our first room in the morning where our baggage were locked, we found it infested by ants that even got into our suitcases. I will NEVER go back to that hotel again and I would discourage anyone to spend a night at any Premiere Classe Hotel if you don't want to sleep with bugs and have to deal with a terrible customer service.
Stayed 1 night in Jul 2017

6/10 Okay

Steven

It's ok for a cheap overnight stop nothing special e
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

G N

Liked: Staff & service

8/10 Good

Brigitte, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
the rooms are small but it has everything needed. The price is attractive so I keep coming back to these hotels in France.
Dear Customer, Thank you for your comment. The rooms have an area of 16m2 and are all equiped with "real" bathrooms. Thank you for your loyalty. Best regards

8/10 Good

Michel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La chasse d'eau n'est pas assez puissante
Stayed 1 night in Mar 2024
Response from reception on 15 Mar 2024
Bonjour Michel ,Merci d'avoir pris le temps d'évaluer votre séjour, votre satisfaction est notre priorité, nous avons fait réparé la chasse d'eauau plaisir de vous accueillir à nouveau,

8/10 Good

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from La reception on 15 Mar 2024
Bonjour Benoit ,Merci d'avoir pris le temps d'évaluer votre séjour, votre satisfaction est notre priorité,au plaisir de vous accueillir à nouveau,

4/10 Poor

Rudolph

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Niet schoon, WC-spoeling kapot, buitentrappen gevaarlijk. Alleen voor doorreis ondanks prijs nooit meer, er zijn betere alternatieven ook qua prijs.
Stayed 1 night in Jan 2024
Response from la reception on 15 Mar 2024
Hello Rudolph,Thank you for taking the time to evaluate your stay, your satisfaction is our priority, Hotel Premiere Classe is a 2-star economical hotel and the stairs are standardized and checked every year by an approved organization.looking forward to welcoming you again,

8/10 Good

françois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très correct pour le prix, juste le nécessaire et très bien en général.
Stayed 1 night in Jan 2024
Response from la réception on 22 Jan 2024
Cher client,merci pour votre commentaire et votre note,au plaisir de vous recevoir à nouveau,cordialement

10/10 Excellent

Jérôme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT RAPPORT QUALITE PRIX
Très bon accueil ! Personnel sympathique et charmant ! Je recommande...
Stayed 1 night in Dec 2023
Response from la réception on 22 Jan 2024
Cher client,merci pour votre commentaire et cette jolie note attribuée, merci également pour votre remarque concernant notre personnel qui donne chaque jour le meilleur de lui même pour que le séjour de nos hôtes soit le plus agréable possible,bien cordialement

10/10 Excellent

Sas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from la réception on 22 Jan 2024
Chers clients,merci pour cette excellente note que vous nous avez attribué, au plaisir de vous accueillir à nouveau,cordialement

8/10 Good

Samuel

Stayed 1 night in Dec 2023
Response from la réception on 22 Jan 2024
Cher client,merci pour votre note, au plaisir de vous recevoir à nouveau,bien cordialement

10/10 Excellent

Isabelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from la réception on 22 Jan 2024
Chère cliente,merci pour votre jolie note au plaisir de vous accueillir lors d'un prochain passage dans le mâconnais,cordialement

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil, propre, très bon qualité prix
Stayed 1 night in Dec 2023
Response from la réception on 22 Jan 2024
Cher client,merci pour votre agréable commentaire et votre note, nous sommes ravis que votre séjour au sein de notre établissement vous ait porté satisfaction,au plaisir de vous recevoir à nouveau

10/10 Excellent

Jérôme

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait ! Excellent Rapport Qualité/Prix
Excellent rapport Qualité/Prix
Stayed 1 night in Nov 2023
Response from la réception on 22 Jan 2024
Cher client,merci pour votre commentaire, nous sommes ravis que le rapport qualité prix vous ait convenu,au plaisir de vous recevoir à nouveau

10/10 Excellent

Annie

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
seul bémol : l'eau n'est bien chaude !
Stayed 1 night in Nov 2023

10/10 Excellent

Nordine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

2/10 Terrible

Rachid

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel INSALUBRE !!!
"Mon expérience à l'hôtel 'Dernière classe( première classe Macon Sud)' a été très décevante. L'établissement semblait à la limite de l'insalubrité, avec des moisissures dans les douches et une télévision d'un écran minuscule datant de 1990. Le matelas était incroyablement dur et inconfortable, sans parler des problèmes d'araignées et de punaises de lit. Cependant, ce qui a vraiment couronné le tout, c'est l'accueil désagréable de la responsable de l'établissement. Non seulement elle a ignoré nos préoccupations, mais en plus la machine à café ne fonctionnait pas et nous avons perdu 4 pièces de 2€, sans aucune restitution de monnaie. Aucun geste commercial n'a été proposé, et nous avons dû aller à l'hôtel voisin pour petit-déjeuner et attendre notre taxi pendant une heure, les taxis priorisent les courses médical donc extrêmement difficile d’en trouver un de disponible. Une expérience très décevante, à éviter à tout prix."
Stayed 1 night in Oct 2023

10/10 Excellent

Bernard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BIEN
Stayed 1 night in Oct 2023

10/10 Excellent

pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
très bon accueil, personnel super gentil, merci beaucoup.
Stayed 1 night in Oct 2023
Response from la reception on 16 Oct 2023
Cher Monsieur, toute l'équipe de l’hôtel première classe Macon vous remercie pour ce très bon retour que vous avez pris soin de partager. Nous sommes ravis de lire que vous avez tout particulièrement apprécié le professionnalisme et la gentillesse de nos équipes au plaisir de vous revoir

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kamer voldoet heel goed.
Stayed 1 night in Oct 2023

8/10 Good

Éric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

joss

Stayed 1 night in Sep 2023

4/10 Poor

Franck

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1. La clim ne fonctionnait pas 2. Problèmes de chasse d'eau 3. État général vétuste 4. Chambre inondé suire à un orage, après signalement à l'accueil on m'as donné des serviettes et demandé de me débrouiller tout seul pour éponger .
Stayed 2 nights in Sep 2023

10/10 Excellent

martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne nuit passée. Petit déjeuner à volonté.
Stayed 1 night in Sep 2023

8/10 Good

annick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

NATHALIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Björn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing about this place was the personel. P.S.: The check in terminal showed French text on some screens regardless of language selection.
Stayed 1 night in Sep 2023

6/10 Okay

ELISABETH

Stayed 1 night in Aug 2023

10/10 Excellent

Luc

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Elena

Travelled with partner
La struttura è in posizione comoda per chi viaggia in macchina ed è dotata di un ampio parcheggio. Il condizionatore però è molto rumoroso e poco efficace nel raffreddare la camera e non si può tenere la finestra aperta perchè la strada è rumorosa
Stayed 1 night in Aug 2023

8/10 Good

Jean Paul

Liked: Cleanliness, staff & service, room comfort
1 nuit en stand by avec petit dejeuner Rien tu à dire Rapport qualité prix top
Stayed 1 night in Aug 2023

10/10 Excellent

Corinne

Stayed 1 night in Jul 2023

8/10 Good

Maria

Travelled with partner
Calme
Stayed 1 night in Aug 2023

10/10 Excellent

Stéphane

Stayed 1 night in Aug 2023

10/10 Excellent

lydie

Stayed 1 night in Jul 2023