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Reviews of Pier 42 Boutique Resort & Spa

3 out of 5
Pier 42 Boutique Resort & Spa
42/4-6 Viset Rd, Moo 5, Chalong, Phuket

Reviews

8.2

Very good

Rating 10 - Excellent. 18 out of 58 reviews" "
Rating 8 - Good. 30 out of 58 reviews" "
Rating 6 - Okay. 7 out of 58 reviews" "
Rating 4 - Poor. 3 out of 58 reviews" "
Rating 2 - Terrible. 0 out of 58 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Garry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Boutique Hotel
Had a great stay at Pier 42, Staff were extremely friendly and helpful
Stayed 1 night in Mar 2020
Response from Su on 30 Mar 2020
Thank you so much for your great comment. And we are looking forward to seeing you soon. Best Regards, Pier 42 team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
quiet and clean, very helpfull. neibors cat was in heat and sangall night long for 6 nights.
Stayed 11 nights in Dec 2019
Response from Su on 8 Jan 2020
Thank you for your nice review. We are looking forward to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Yam on 29 Dec 2018
Thank you for stay with us.hope to see you again next time. Have a good day

8/10 Good

Dana, New Liskeard, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, close to the pier. Breakfast needs work.
Stayed 2 nights in Nov 2018
Response from Yam on 26 Nov 2018
Thank you for stay with us.hope to see again next time.

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Nice Hotel near the Pier
Room clean and tidy, friendly staff and nice breakfast each morning. Also has a small pool and nice Soa facilities.
Stayed 8 nights in Sep 2018
Response from Yam on 4 Oct 2018
Thank you for stay with us.Hope to see you again next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Yam on 26 Sept 2018
Thank you for stay with us.

10/10 Excellent

Tore Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018
Response from Yam on 4 Jul 2018
Thank you for stay with us

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem.
Lovely pool quiet area but easy walking to bars and restaurants.
Stayed 3 nights in Mar 2018
Response from Yam on 2 May 2018
Thank You.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must stay place.
Pier 42 is perfect for Fishing or diving. Easy to go island hopping or just relax in the pool. They have a full spa. Great breakfast. Very friendly staff. I have stayed befor and do it again when I come back to Chalong.
Stayed 4 nights in Mar 2018
Response from Yam on 2 May 2018
Thank You.

6/10 Okay

Terry Thomas

Pier 42 turned out for me to be an Ok hotel. I live here in Thailand and I travel extensively throughout Thailand, Southeast Asia and China. I learned long ago that you cannot expect Western Standards in most. hotels here in Asia. Pier 42 would be an excellent affordable hotel if you intend to have a diving or snorkeling holiday. Many of those ocean based tours embark from the nearby pier. There are many dive shops located near the hotel and snorkeling items are readily available in the area too. There is also many restaurants nearby that offer both Thai and Western style food. There are also many small bars nearby that provide many bar girls that apply their trade if that is what you are looking for. Pier 42’s front desk staff all speak English though not proficient are kind and very accommodating. The rooms are adequate though the bed linens are well used and threadbare. There is however mold in the bathroom. The hotel grounds are well maintained and the pool area though small is very welcoming and relaxing. A motorbike is needed if you intend to travel the island and there are rental bikes available across the street (ask the front desk clerk to assist you). A taxi stand is located nearby (next to 7-11) at the pier. You will have to arrange your own return airport transportation there. Both the hotel road traffic and the highway traffic is horrendous so allow yourself extra time. I personaly will not stay there again, but for ocean based holiday it’s Ok...

10/10 Excellent

Prescilla

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lovely Boutique in Phuket
Loved this boutique resort with everything you need in one spot & close to pier & restaurants. Just need better beds!!!! Too hard!!!
Stayed 5 nights in Dec 2017

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for the pier
So close to the pier for getting to the islands
Response from iaa on 10 May 2017
Hi Jonathan, We would like to thank you for staying with us and hope to see you again soon.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Cool boutique hotel
Very cool hotel with a great style. Super friendly staff who where very helpful. Good facilities like small gym, spa and pool. It's in a good location just down from the piers and some very nice restaurants.
Response from Pier 42 on 24 Jan 2017
Greetings from Pier 42, and many thanks for your review, it is always plesant to hear that people have enjoyed their stay with us. We sincerely hope you will choose to stay with us again if you are ever back in Phuket. All the best The Pier 42 Team

4/10 Poor

world traveler, Washington, DC

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
over priced and low quality
I booked this for around $60 on Expedia and $22 in fees were added. No bathtub and when I turned on the shower, knob came off and flooded bathroom. I moved to another room. Hotel advertised a business office. I found it and tried to print a tour voucher, printer was broken. I have been in SE Asia for six weeks and This hotel is worth about $30.
Response from Pier 42 on 7 Jan 2017
Hello world traveler, We are saddened to hear you did not enjoy your stay with us! Unfortunately we do not control the fees added on by Expedia or other booking agents.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Value and Very Friendly Staff
Best staff in all Thailand especially the Massage and Spa. Was very impressed with overall value but was blown away by the genuine friendliness of the staff. Fantastic place

10/10 Excellent

Brian, Bury St Edmunds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base, quality hotel and lovely staff
Great Hotel and brilliant value for money. Rooms are accessed from a central courtyard where the pool is situated and the outlook is very much 'with nature' in respect of plants and trees and very tranquil considering its proximity to the busy main street. The rooms are lovely with 'shabby chic' traditional furnishing but very comfortable. Good bed, quality air conditioning and good wet room type shower/ bathroom. Breakfast is 'continental' but hot options are on offer and really good quality. Served on a lovely first floor balcony area overlooking the main street and entrance to the hotel. The staff are very friendly, professional and very helpful. Each day I was greeted personally by many different staff members, some of whom asked questions and remembered where I had said I was going. They arranged late check out, transport to Kata Beach when departing as well as help with the dive trips. I would definitely return and stay here. Overall I have stayed and visited many parts of Asia in 5 star Hotels and consider Pier 42 to be a great base to explore Phuket; 4* for me, 5* considering the price and comfort. I stayed in this area for access to the main departure area for diving trips which was great, but Chalong is not the best resort if you are looking for a beach holiday or more variety of restaurants and things to do. Pier 42 is a great place for 5-7 days if you intend renting a bike and exploring or diving and taking excursions.

10/10 Excellent

Tore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

krongkeaw, Hong kong

Liked: Staff & service, room comfort
Good choice for diving
This is an excellent choice if you go phuket for diving, pier is just 5 mins walk from the hotel, or else it’s free from the town. The hotel is very nice, i do spa there everyday, it’s very good quality. Cant give high mark for hotel condition because the bed in the room i stayed the first night was broken, but they let me change the second day and it’s all good.
Response from iaa on 26 Sept 2015
Hi Many Thanks for the positive review, we are glad you enjoyed our 100% organic spa treatments. We hope to see you again soon

8/10 Good

Leonard, Victoria , canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief stopover
I really enjoyed my stay at Pier 42 , it is a quaint little boutique hotel near the pier ( as one might have guessed by the name ) and is perfectly located if one is going to jump on a boat for any reason , there are speedboats , dive boats and various other cruise -transportation options for local activities , there are a few good restaurants nearby as well as dive shops , travel agents and bars . The hotel itself is small , has a nice swimming pool, restaurant and gift shop , there is a dive shop right next door and it is a short walk to the pier . The rooms are , large ,clean ,air conditioned and the room I had was equipped with a large wooden soaker tub as well as a nice shower . The owner " Georgio " , an Italian gentleman was very friendly and helpful . Overall I would highly recommend his little hotel. I was on my way to Koh Racha which is a small island with a couple of nice hotels and two beautiful white sand beaches
Response from iaa on 26 Sept 2015
Hi Thanks for your kind words and review of our Boutique Hotel, we hope you continued to enjoy your holiday at Koh Racha, We hope that you'll visit us again soon

10/10 Excellent

Justin, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing, rejuvenating and rewarding
This is a fantastic little place tucked back from the main road in Chalong Bay. The room, although basic, is quirky and I particularly liked the spa toiletries, furnishings, and 'do not disturb'/'please make up my room' statues. I had a massage in the hotel spa which was superb and truly invigorating. The breakfasts and evening meals are also good. I would recommend the "O2 beach club" just a short walk from the hotel. Also, if you're feeling open-minded and adventurous, there are a few lively bars with live music and the "Sunshine bar" in neighbouring Rawai is extremely entertaining.

8/10 Good

Sharon, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at Pier 42 before joining a yacht cruise. It was well located for me. The rooms offer all I need to be comfortable. It is clean, spacious, free wi fi & I had no problems connecting. They have a lovely café attached to the hotel with fresh produce on offer & an elevated viewing area for breakfast, coffee or drinks etc.a great gift shop with some quality stock & gifts. The hotel is good value & currently well priced including a continental breakfast & if you want something extra cooked it is a reasonable cost.

10/10 Excellent

Maria, modena Italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was really amazing, the hotel is near the marina and very quiet, is perfect for romantic travels. The restaurant and the SPA were better than and think, they arrenged me the tours and there were perfect and thier comments very helpfully.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
Located right by Chalong Pier.

6/10 Okay

Steve, Australia

Liked: Cleanliness, staff & service
One night stay on way to island
The hotel was very well located. And excellent for our needs. Breakfast was excellent and the service was great. The bathroom was a little tired though.

10/10 Excellent

Clare, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing atmosphere
Lovely hotel. The staff are incredibly helpful and friendly without being intrusive. Very calm and relaxed atmosphere away from the busy street. Beautiful swimming pool. Clean rooms full of light. Good breakfast choices. Had a really enjoyable stay.

8/10 Good

Tinche

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and charming design
Pleasant and helpful staff are the asset of the hotel. Cute design and natural feel add to the relaxing atmosphere in the hotel.

10/10 Excellent

Andy, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small chic hotel
Pier 42 is a Lovely small and chic hotel in Chalong. It's something of an oasis; friendly staff, good food and a fabulous Spa. The desk staff went out of their way to point make us feel at home and made some great recommendations to help us travel a bit off the beaten track. We'll stay here again when we come back to Phuket.

6/10 Okay

jp, colorado

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great for overnights before leaving on dive boats
I's a "cute" boutique hotel. LONG WAY from the airport, so the fares are bad in the middle of the night when all the US flights come in and the standard fares don't apply. Not luxurious, but clean and adequate. Bathroom shower was strange with no way to block water, but it was convenient to the pier. Was strange they only gave out toilet paper when you needed it.... They were very flexible about check out time since our room wasn't booked and we really didn't want to leave until 5pm ('course we checked in at 3 am two nights before but most hotels wouldn't do this without a charge). Wasn't a steal of a price compared to what we usually pay.

8/10 Good

Marie, San Francisco

Liked: Room comfort
Funky hôtel in Chalong Area
The hôtel is very cool and has a funky vibe to it that I really liked. They rooms were clean and the room and bathrooms had an interesting and fun decor. It would have been great if the guy at the front desk spoke better English but overall a good stay. I recommend especially if you are planning to leave from Chalong pier.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean, inexpensive, and well-staffed.
Booked through Expedia. Included breakfast was good. Everything in room was fine and service by staff was exceptional. When hotel spa was closed on Sunday, they made a reservation for a Thai massage at a local reputable and very inexpensive parlor in a nearby modern shopping mall. A week after my stay, they allowed me to leave my bags there while I waited for a late evening flight and booked a good taxi for the ride to airport. Location near Chalong Pier made it easy to find and 7-11 and other restaurants were nearby. There was a waterstain on ceiling of bathroom, but the charm of the hotel more than made up for that minor defect.

8/10 Good

Susanna Wong

The night before Racha
We stayed in the hotel the night before departure to Racha Isalnd, the hotel is just right next to the pier, good location. The room was tidy but hot water was weak. However, the hotel could find my payment record via hotels.com

8/10 Good

JA, Brighton, The City of Brighton and Hove, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rose amoung thorns
Lovely quiet hotel, and beautiful pool. It was not full at the time of our visit, but on one occasion a noisy family spent hours in the pool and this could be heard throughout the hotel. The hotel is situated off a major traffic junction and in a road with many 'colouful' bars and massage places. Not really suitable for families or those of a sensitive disposition! Very clean rooms and grounds.Would benefit from having a second mirror in the bedroom. Staff were helpful but not always available to ask. Food is freshly prepared and plentiful.

10/10 Excellent

Kevin, Gosford NSW Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Shelf Boutique Hotel in Chalong
What a great little hotel. The friendliest and most courteous staff and great food, what more could you want...My wife and I had a great time and will definately be back....One minor thing, however not unique to Pier 42, is the hardness of the beds....still after a day or so you tend to get used and it doesn't trouble you greatly....Thanks Steve, Jeab, Peung and everone for making our stay so memorable....Kevin and Sue.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
確かに洗面所のつまり感は、、、 静かでした。ゆっくりプールも入れます。 英語もタイ語も話せなかったので、コインランドリーが、かなり遠い所まで行きましたが、ホント何軒先にありました。
Stayed 2 nights in Dec 2019

8/10 Good

YOSHI, Penang

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
インテリアのセンスの良さ!清潔感!スタッフの対応は全て素晴らしいかったです! モーニングも手際よく出して頂き急いでいた中とても良い印象でした。
Stayed 1 night in Oct 2019
Response from Danny on 4 Nov 2019
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Yanhong

Liked: Staff & service, property conditions & facilities, room comfort
幽静而方便的酒店
酒店紧邻查龙码头,门面不起眼,但曲径通幽,二层小楼,小巧精致,一棵巨大的鸡蛋花树荫蔽泳池,池中漂浮白花朵朵,小清新!
Stayed 3 nights in Dec 2018
Response from Yam on 3 Jan 2019
Thank you for stay with us.Hope to see you again next time.

6/10 Okay

Verified traveller

便利
ダイビング目的なので桟橋まで歩いて行けるのがたいへん良かったです。 レストランやコンビニも近いのでとても便利。 次回もぜひ利用したいと思います。
Stayed 3 nights in Aug 2018
Response from Yam on 26 Sept 2018
Thank you for stay with us.Hope to see you again next year.

10/10 Excellent

Tine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En skjult oase
En skjult perle, en verden af ro og afslapning tæt på havnen og alle dykker butikkerne. Vil overnatter der igen og vil varmt anbefale det til alle. Om aften er gadens barer dog i den lidt mere liglige enden med lidt for mange glade piger.
Stayed 2 nights in Jul 2018
Response from Yam on 1 Aug 2018
Thank you for stay with us.

8/10 Good

bart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel, aber war zu weit weg von fast alles außer Diving Tour Shops.
Stayed 3 nights in Jan 2018

8/10 Good

Chrissy, Wien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base for diving/ship trips
If you're a diver/snorkler doing (day)trips this is the hotel for you! Nice staff, beautiful garden, nice rooms. Also if you are going on trips to other islands, this hotel is great, since it's just 2 min to the pier. Other than that, if you want to do many daytrips in Phuket, u might want one in a different location. The area is not really the prettiest plus no beach. The restaurants there are pretty ok. Btw, other than shown here i did not see any gyms in the area, especially not the crossfit one. Oh, and u might want a room further in the back, because at night you can hear the music from the bars if your aircon is not on full speed. Besides that, it is really quiet and nice! :)
Stayed 11 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es ist ein schönes und gemütliches Hotel.. Wir waren eine Nacht dort, damit wir am nächsten Tag nach Koh Racha yai konnten umd somit nah am Hafen waren.
Response from Pier 42 on 14 Mar 2017
We would like to thank you for leaving a review, and we are glad that you have enjoyed your stay. Hopefully we will see you again soon

8/10 Good

GON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
대체적으로 맘에 드는 ....
찰롱 부두가 바로 앞이라 여러 섬 투어 하거나 다이빙 하는 사람에게 적격인 숙소임. 실내 장식도 아기자기 하고 깔끔하며 특히 편한한 침대가 맘에 듬. 아침에 여러가지 새소리를 들을 수 있음. 대체적으로는 맘에 드나, 바닥이 나무로 만들어서 인지 옆 방에서 움직일 때 진동이 그대로 전달됨. 조금 과장 하면 지진 나는 줄 알았음. 그리고 더블 베드를 신청 했는데 트윈 베드로 줌.
Response from General Manager on 7 Feb 2017
Greetings from Pier 42, Many thanks for your good review, your feedback means a lot to us and we are very glad you enjoyed your stay! We look forward to seeing you again soon! The Pier 42 Team

8/10 Good

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einfaches, hübsches Hotel
Das Hotel ist sehr charmant und war für unsere Zwecke optimal gelegen.
Response from General Manager on 9 Jan 2017
Thank you for your review, we appreciate you taking the time to post.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
プーケッとでダイビング目的の宿泊には最適な宿です。
ダイビングのために利用しました。 桟橋が非常に近くコンビニも目の前なのでダイビング目的の滞在には最適です。 部屋は清潔でシャワーのお湯もきちんと出て快適に過ごせました。 WiFiも途切れる事がなかったです。 ただし、近所のディスコもしくはバーから音楽が部屋の中まで漏れ聞こえてきます。 私は気になりませんでしたが静かな環境を好まれる方には難ありかも。 朝食は出てくるのが遅い事があるので朝急いで方は余裕を持ってレストランに。 総合的に見ると料金もお得でまた、泊まりたいお宿です。

8/10 Good

KY, シンガポール

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ダイブするのに便利
チャロン湾から出るダイブボート(ピピ島、ラチャノイ島など)を利用するのにとても便利。集合場所まで徒歩一分。ホテルには豪華さありませんが清潔できちんとしています。ヨーロッパの方が長期滞在するに感じの作りです。

10/10 Excellent

Michael, Salzburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel!
Liebevolle,individuelle Einrichtung. Angenehme, große Betten. Frühstück ist gut. Preis/Leistung super. Top Team an der Rezeption. Super ruhiger Platz um Tauchtrips zu planen.

6/10 Okay

Kicyan, Japan

Liked: Cleanliness, staff & service, room comfort
Very convenient for diving
As other guests mentioning, it is very close to Chalong bay where diving boats depart. I think just 1 min walk to go there. So, we can enjoy time in morning for oversleeping as well as breakfast. Impressive memory is so called “hotel cat” and she is very Kawaii (cute in Japanese) . She sometime works as hotel front staff to welcome guest and also as security. Frankly street around there is bit noisy by motor bike, car and loud music. But once people go inside the hotel, it becomes quiet. An atmosphere changed a lot to provide guests cozy life. Tropical greenery here and there waving by breeze, colonial designed interior and exterior can make people relax.

6/10 Okay

James, 北京

Liked: Cleanliness, staff & service
算是比较特色的客栈吧
酒店的人员比较友善,酒店的装修设计也非常有特色。但是卫生间洗手池没有热水,酒店周边也乱糟糟的(可能整个查龙码头附近都是这样吧),早晨非常简单,味道还可以。酒店规模太小,让人怀疑床单等是否会消毒。离查龙码头非常近,不行3、5分钟就到。酒店配的香皂、洗发水等挺不错的都是精油的,呵呵。

8/10 Good

yuliy, tokyo

Liked: Cleanliness, staff & service, room comfort
センスのよいプチホテル

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort