Deluxe Double Room, Balcony, Sea View
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Reviews of Ambassadors Residence Boutique Hotel Chania

5 out of 5
Ambassadors Residence Boutique Hotel Chania
Afentoulief 13 & Akti Tompazi 28, Chania, Crete Island

Reviews

9.4

Exceptional

Rating 10 - Excellent. 76 out of 105 reviews" "
Rating 8 - Good. 22 out of 105 reviews" "
Rating 6 - Okay. 4 out of 105 reviews" "
Rating 4 - Poor. 2 out of 105 reviews" "
Rating 2 - Terrible. 1 out of 105 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Beth Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

8/10 Good

Vijay H, randolph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, with spacious clean rooms. The staff is nice. We had an urban facing room just a few steps above ground level, and the noise level at night made it very difficult to sleep. Lot of people hanging out until 2–3 AM right outside our room. The location of the hotel is great in old town so it’s a trade off. Our flight arrived late at night and the middle of the night check-in turned into an adventure. We had to carry large suitcases down 50 steps to reach the hotel and then carry them up to reach the hotel elevator. Best to have the hotel arrange for airport pickup with a driver that knows the area. Our taxi driver had no clue how to get to the port level so he dropped us off 2 blocks away and 50 steps above the hotel property.
Stayed 3 nights in Apr 2024

10/10 Excellent

Vera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service . Loved the rooms.
Stayed 2 nights in Aug 2023

10/10 Excellent

Martina

Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I had an amazing 3 night stay at The Ambassador’s Residence Hotel. The suite has amazing harbor views, the hotel is on the waterfront in the Old Town so walking distance to a huge array of restaurants and stores. Maria and the hotel staff were extremely welcoming and knowledgeable, setting up restaurant, car, and walking tour bookings and making our whole stay tremendously enjoyable. A really great hotel and experience. Well done!
Stayed 3 nights in Jun 2023

10/10 Excellent

Misti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning and charming hotel!
What a gem! Staff was very sweet and helpful and my room....I took a video and sent it to my friends back in the US. I truly enjoyed this hotel in every way. The complimentary breakfast was TOP NOTCH. I've never had a breakfast so wonderful! My room (Fabric) was absolutely adorable with an amazing view of the water. I slept with my window open all night and enjoyed the sound of the water. 100% book a stay here. As an American used to "chain" hotels, I cannot say enough about this hotel! I will be back and I will bring friends!
Stayed 1 night in Nov 2022

6/10 Okay

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service
The property itself was beautiful. The people who work at the hotel were very helpful. The major issue I had is that the closest parking was a 1/2 mile away. We were not even able to drop our luggage off at the door or close to the hotel. In addition to this the reception area was on the second floor and the stairs were narrow and hard to navigate.
Stayed 2 nights in Nov 2022

6/10 Okay

Grace

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

Ani

Stayed 4 nights in Sep 2022

10/10 Excellent

Candisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel . 5 star service.
Stayed 3 nights in Sep 2022

10/10 Excellent

Jalen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay all around and super friendly staff! They gave us a room for an extra day at no cost because our return flight was delayed until late evening - super nice!
Stayed 7 nights in Jul 2022

10/10 Excellent

Maria, FPO AE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about our stay. The location was wonderful- near all the sites and right outside the city walls. The decor was lovely and the breakfast incredible- down by the water. Will stay again.
Stayed 2 nights in Jul 2022

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fabulous hotel, in a prime position on the old harbour
Stayed 1 night in Jun 2022

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a refurbished ambassador’s home, beautiful decor & view. Staff very helpful. Location excellent to see Chania.
Stayed 3 nights in May 2022

10/10 Excellent

Juan, Washington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what I wanted
Stayed 1 night in Nov 2021
Response from Christina M / Hotel Manager on 4 Nov 2021
Dear Juan, thank you for that comment on Expedia... You made our day. Every time that we are talking with you is a pleasure for us. We hope that you will come back next year!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property. Newly renovated. Staff was extremely friendly and helpful. Paid for a harbor view and got upgraded to a suite with a sun sitting area of windows with a majestic view of the harbor. Even though the city is lively to late hours, the windows and shades provide a very quiet rest. They also have a great arrangement with Pallas restaurant. I paid for breakfast included but all meals are nicely done. Be sure to ask for help with other restaurant reservations - everyone is eager for you to enjoy the best (and let them fight the mean gatekeepers that will always tell you the place is too busy until 1030). Spend more time here - Chania is much much nicer than Heraklion. My one funny issue is that the fancy hardwood platform that the bed is on sticks way out and I massacred my feet and ankles smashing into it multiple times a watch out!!
Stayed 3 nights in Jul 2021
Response from Christina M / Hotel Manager on 24 Sept 2021
Dear guest, thank you for leaving us a review on Expedia. You nice words give us a lot of energy to continue our work. We are more than happy to know that we make your experience with us fantastic. Staff is extremely friendly because we have the best guests. Thank you once again. I hope to see you again! Take care! Best wishes!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing butique hotel. Presidential suite where we where had amazing view. Good service and their co.operation with Pallas restaurant makes a perfect duetto
Stayed 1 night in Jun 2021
Response from Christina M / Hotel Manager on 24 Sept 2021
Dear guest, thank you for your rating and your nice words. We are trying the best for our lovely guest. We hope to welcoming you again in the near future. Best wishes

10/10 Excellent

Verified traveller

Stayed 5 nights in Oct 2020
Response from Warm Regards, Christina M. / Hotel Manager on 29 Oct 2020
Dear guest, thank you for your rating. I was our pleasure to accommodate you. Hope to see you again in the near future.

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay! Staff so friendly and helpful. We were given a free upgrade and had a balcony overlooking the harbour. We enjoyed sitting there to watch the amazing sunsets. Room so comfortable and clean. The Cretan breakfast was delicious, portions are huge. I would definitely come back and stay. The location is fabulous and its not noisy like further along the harbour. Loved our 5 nights here!
Stayed 3 nights in Aug 2020
Response from Christina M. / Hotel Manager on 7 Sept 2020
Dear Mrs. Claudia, thank you for choosing Ambassadors Residence hotel for your visit in Chania!! We are more than happy to know that we make your stay unforgetable. We hope to welcome you again. Stay safe!! Kind regards, Christina M. / Hotel Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique, great location, great staff. The view from my room was perfect. The staff was responsive to my every need.
Stayed 4 nights in Mar 2020
Response from Christina M / Hotel Manager on 23 Mar 2020
Dear guest, Thank you for your time to leave us your feedback. We are very happy to know that we meet your expectations. Hope to see you soon! Kind regards Christina M / Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Christina M / Hotel Manager on 17 Nov 2019
Dear guest, thank you very much for your retaing. We are very happy to know that you enjoy every moment with us. We hope to accommodate you again in the near future. Best regards Christina M / Hotel Manager

10/10 Excellent

BaljeetK, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ive stayed at in europe!unreal property and ammenities
Stayed 1 night in Oct 2019
Response from Christina M / Hotel Manager on 9 Nov 2019
Dear Baljeetk, thank you for your amazing comments. We are very happy to know that you will be back!!! We remain at your disposal. Best regards Christina M / Hotel Manager

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Christina M / Hotel Manager on 17 Sept 2019
Dear Brett, thank you your your stay with us. We hope to accommodate you again in the near future. Kind regards Christina M / Hotel Manager

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, definitely stay here in Chania!!!
This was the first stop on our honeymoon and absolutely amazing! I cannot say enough great things about the hotel altogether which includes the room, staff, location and breakfast! We were in love with our room which was a junior suite with a sea view...so much so that we actually chose to lounge around in the alcove that overlooks the lighthouse (and we never normally spend time in our hotel rooms whilst on vacation). I didn’t see any of the other rooms but I would highly recommend the one we stayed in due to the expansive windows which were incredible. We loved the proximity to all of the amazing restaurants and bars, and there was a great beach less than a ten minute cab ride from the hotel which the staff helped arrange, in addition to our rental car which we used to get from Chania to Agios Nikolaous. Thank you to Ambassadors Residence for setting a great standard for the rest of our honeymoon!
Stayed 3 nights in Sep 2019
Response from Christina M / Hotel Manager on 14 Sept 2019
Dear Amanda, thank you for your recent stay with us. We are more than happy to know that you enjoy everything in our hotel. Thank you for sharing your experience on Hotels.com. You give us a lot of energy to continue our work. It was our pleasure to serve you. We hope to see you again on your next visit to Chania! Warm regards, Christina M / Hotel Manager

10/10 Excellent

Allan, Templeton MA.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Every aspect of this hotel exceeded my expectations. I never wanted to leave.
Stayed 8 nights in Aug 2019
Response from Christina M / Hotel Manager on 11 Sept 2019
Dear Allan, thank you for your nice comments. I am more than happy to know that we meet your expectations and you enjoy your stay with us. I hope to accommodate you again in the near future. Warm regards, Christina M / Hotel Manager

2/10 Terrible

182414

Disliked: Staff & service
We had a rental car and we made every attempt to get to the hotel but all the streets around the hotel were blocked. We were informed in a very curt manner that we need ignore the barricades and go around them so WE can unload our bags. We would then have to go find public parking somewhere in the city and walk back. We decided not to stay. I highly do not recommend for travelers with vehicles.
Stayed 1 night in Aug 2019
Response from Christina M / Hotel Manager on 4 Sept 2019
Dear guest, thank you for your rating and your feedback. Regards Christina M / Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Beautiful room, unique hotel on edge of Old Harbour. Great location. Spotless room. Great breakfast at cafe nearby. The only complaint is that a couple of staff were very dour and almost unwelcoming. One young lad was friendly and warm.
Stayed 7 nights in Jul 2019
Response from Christina M / Hotel Manager on 27 Aug 2019
Dear guest, thank you for your nice comments. We really appreciate it as you give us a lot of energy to continue our work. We hope to see you again! Warm regards Christina M / Hotel Manager

10/10 Excellent

Lisa, Alexandria, VA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is both a bit difficult to get to, as well as lovely and worth the hike. The bed was very comfortable and had a spacious bathroom.
Stayed 1 night in Jun 2019
Response from Christina M / Hotel Manager on 8 Jul 2019
Dear Lisa, thank you for your feedback and your nice comments. We hope to accommodate you in the near future! Best wishes Christina M / Hotel Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location right on the harbour with beautiful views from our room out onto the yachts in the harbour. Our room was stylishly decorated and spotlessly clean. The staff were helpful in organising a tour to see Samaria gorge.
Stayed 4 nights in Jun 2019
Response from Christina M / Hotel Manager on 5 Jul 2019
Dear guest, thank you for your nice comments. We really appreciate your feedback, you give us the energy to continue our work. We hope to welcome you again! Best regards Christina M / Hotel Manager

8/10 Good

Verified traveller

Stayed 2 nights in May 2019
Response from Christina M / Hotel Manager on 14 Jun 2019
Dear guest, thank you for your recent stay with us at the Ambassadors Residence Boutique hotel. We would like to thank you for your rating. We hope to see you in the near future. Kind regards Christina M / Hotel Manager

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect choice!
An amazing hotel with amazingly friendly and professional hosts. I can really recommend this place to stay. We have received an upgrade to a suite which my friends and I enjoyed a lot. For sure I will come back! Thank you for your great hospitality!
Stayed 1 night in May 2019
Response from Christina M / Hotel Manager on 17 May 2019
Dear Mrs Alexander, Thank you for your nice review. We are very happy to know that we meet your expectations. I hope to see you soon! Kind regards Christina M / Hotel Manager

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
The worst staff I have ever met
I stayed 4 days there for my trip. The hotel was not bad, but one of the hotel staff is the worst I have ever met. We arrived there at 11pm. We asked how to part before arrival, and thet told to stop the square near the hotel to drop the luggauage and callthe hotel to pick the lugguage up. The parking area was far from the hotel. We parked at the free parking area and went to the hotel directely. The hotel has some steps so I said the staff to help the lugguage move. But the staff golden haired said she caould not help us. Then she just came down the stairs and help 1 lugguage to move to the lift. We had 3 luggauges. She was very unkind while all of my stays. The other staffs were good, but just 1 staff was the worst. The hotel has no parking lot so it was inconvient but I will not go there again because of the staff!!!
Stayed 2 nights in Apr 2019
Response from Christina M / Hotel Manager on 7 May 2019
Dear sir/madam, thank you very much for your recent stay at our hotel. We are located in the heart of the Old Venetian Harbour and as in every old city in the Europe Chania old city is also restricted area for cars. We understand your parking issue but we are sure that next time you will handle it better that the locals. I am sorry to hear that you weren't satisfied with the competence of our front desk team. All your comments are essential to educating our staff about good and bad service. Please email us with a phone number or email address so the Hotel Manager can discuss your issues personally. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then. Kind regards Christina M / Hotel Manager

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing value!
Great value - overlooking the old Venetian harbor. Great food nearby, friendly helpful staff at a great price.
Stayed 1 night in Apr 2019
Response from Christina M \ Hotel Manager on 24 Apr 2019
Dear Scott, thank you so much for your nice comments. We are more than happy to know that you enjoy your stay with us. We hope to accommodate you again in the near future. Kind regards Christina M \ Hotel Manager

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely rooms and superior service
Terrific all around
Stayed 3 nights in Apr 2019
Response from Christina M \ Hotel Manager on 5 Apr 2019
Dear Mr. Peter, we would like to thank you for your recent stay with us at Ambassador's Residence Boutique Hotel. We are very happy to know that you enjoy the room and our service. Hope to see you soon. We do remain at your disposal. Best regards Christina M \ Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Christina M \ Hotel Manager on 5 Apr 2019
Dear guest, thank you very much for rating our hotel. We hope to accommodate you again in the near future. Kind regards Christina M \ Hotel Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in town. Everything was perfect. Amazing location.
Stayed 1 night in Feb 2019
Response from Christina M / General Manager on 18 Feb 2019
Dear guest, Thank you very much for your nice comments. We really appreciate your feedback. It will be our honour to accommodate you again and offer you our services. We wish you all the best. Kind regards Christina M / General Manager

8/10 Good

S, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel overlooking the old port Could be noisy in the busy summer season due to its location above a taverna
Stayed 2 nights in Dec 2018
Response from Christina M \ Hotel Manager on 29 Dec 2018
Dear guest, Thank you for your time to leave us a review on Expedia. We would like to thank you for your stay with us. We hope to give us the opportunity to accommodate you again in the near future. Kind regards Christina M \ Hotel Manager

8/10 Good

Nilay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice hotel right in the heart of the harbor. Free breakfast at a restaurant down the street (amazing). A bit expensive but perfect for our honeymoon.
Stayed 3 nights in Oct 2018
Response from Christina / General Manager on 22 Oct 2018
Dear Nilay, we are very glad to know that you had a good time with us. We hope to accommodate you again! Kind regards Christina M / General Manager

10/10 Excellent

MaryFaith, Orlando, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool and memorable with fantastic location. Our experience at this hotel enriched our entire trip. From the front door you will know that you are somewhere special. The imagination and care of the decor is just a part of how wonderfully this old building has been transformed. We started our stay in the Cement room and then we were moved to the Mosaic because it's a little bigger and has a balcony and the staff was treating us like royalty! The owner took us around to the rooms that were available so that we could see how each room is different in it's decor. The accommodation of space in the bathroom and rooms is excellent. The towels are big and soft. There is coffee in the room. Breakfast is served in the nearby restaurant and it is delicious and more than ample. (We were told that we might have noise because the bands and dining areas were below our balcony but it didn't bother us because it ended early.) The windows open to great views in the Mosaic room. Exceptional in every way.
Stayed 3 nights in Oct 2018
Response from Christina M / General Manager on 25 Oct 2018
Dear Mrs MairyFairth, we are very happy that we came up to your expectations. We really appreciate your nice comments and thank you for sharing this review and describing so many details our services. We hope to have you again as our guest in the near future. Kind regards Christina M / General Manager

10/10 Excellent

karen, los angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel, beautiful rooms exceptional client services, the staff was accomodating & welcoming.
Stayed 2 nights in Sep 2018
Response from Christina M / General Manager on 4 Oct 2018
Dear Karen, thank you for your stay with us and for your nice comments. We hope to see you again. Best regards Christina M / General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were extremely helpful and attentive to all our needs. The hotel was very clean and in an excellent location to walk around Chania,
Stayed 5 nights in Sep 2018
Response from Christina M / General Manager on 11 Sept 2018
Dear sir/madam, thank you for your preference to our hotel. We appreciate your nice comments. We hope to see you again and offer you our services. Kid regards Christina M / General Manager

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Beautiful hotel. Amazing breakfast. The hotel staff were so friendly and welcoming. The best hotel to stay in Chania!
Stayed 4 nights in Aug 2018
Response from Christina M / General Manager on 3 Sept 2018
Dear Andrea, thank you very much for your nice comments. We are trying the best for our guests and your words give us the energy to continue our work. We hope to see you soon. Best wishes Christina M / General Manager

10/10 Excellent

Miri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful gem of a hotel near the harbour
I don't often write reviews, but this hotel is a real gem. The location is right in the middle of the old harbour and walking distance to all the wonderful restaurants with our top 3 being Salis, Kariatis and Pallas. The staff were friendly and accommodating. The room was clean and the bed very comfortable. Chania is a quaint seaside town, full of good food, welcoming locals and sunshine. We had a wonderful stay at the Ambassador hotel and Chania and we look forward to coming back in the near future. Miri x
Stayed 4 nights in Jun 2018
Response from Christina M / General Manager on 3 Jul 2018
Dear Miri, thank you very much for your stay in our hotel and thank you for your wonderful review. Thank you for your kindest and nice smile you had every time we saw you. It was very nice to have you here and I hope we will have a chance to accommodate you again in the future in our property. Best regards Christina M / General Manager

8/10 Good

H.Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful in every way!
The hotel was perfect in every way. Don’t even look at any others. This is best hotel in Chania! Staff totally helpful, rooms beautiful, location great. Breakfast daily was so nice overloooking the water and they even arranged for us to use another hotel pool when we wanted to swim.
Stayed 4 nights in Jun 2018
Response from Christina M / General Manager on 25 Jun 2018
Dear H. Judy, thank you very much for your preference to choose our hotel for your stay during your holiday in Chania Crete. We appreciate it very much. Also, we would like to thank you for your very nice feedback. Believe me, that it gives us a positive energy to continue our work. You are always more than welcome back . We are looking forward to our next stay with us. Best wishes Christina M / General Manager

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern interpretation of a grand residence
Room was very spacious and a modern interpretation of a grand old waterfront building. Location is great, with most rooms facing the harbour. A very substantial breakfast is served at the Pallas restaurant, a few buildings down along the harbour.
Response from Christina M \ General Manager on 9 May 2018
Dear Mrs. Anne, thank you very much for your stay in our hotel and for your time to write such nice and positive feedback. It always makes us proud and gives us a lot of energy to continue our work. We love our guests and their happiness and satisfaction mean everything to us. So when we read a review like yours, for us is the best present and make us be better and better. You are always welcome back Kindest regards Christina M / General Manager / Ambassadors Residence Boutique Hotel Chania

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING HARBOUR VIEWS
AMAZING VIEW TO HARBOUR, BREAKFAST IN ROOM. THE ROOM IS NICE AND COMFORTABLE ALTHOUGH PRICE IS RATHER HIGH. THE VIEWS AND COACH OVER THE HARBOUR IS REWARDING IN QUITE PERIODS. THE RESTAURANT BELOW HAS LIVE MUSIC TILL LATE AND COULD BE MUCH NOISY IF YOU HAVE WINDOWS OPEN
Stayed 1 night in Feb 2018
Response from Christina M / General Manager on 21 Mar 2018
Dear sir/madam, thank you for your feedback. We are always trying to improve ourselves and your comments give us the energy. It has been our pleasure to offer you our services. We are happy to hear that you enjoy your stay with us. It will be our honor to welcome you again. Best Regards Christina / Hotel Manager

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018
Response from Christina / Manager on 30 Jul 2018
Dear Mrs. Elizabeth, Thank you very much for the feedback and your amazing comments. We really appreciate it and you give us the energy to improve ourselves. We are very happy that we met you. It will be our honor to welcome you again in the future. Best regards. Christina / Manager

8/10 Good

andonia, canada

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
boutique hotel
need some maintenance special the bathrooms.......
Stayed 3 nights in Nov 2017
Response from Christina / Hotel Manager on 3 Dec 2017
Dear andonia, thank you for your feedback. We are always trying to improve ourselves and your comments give us the energy. It has been our pleasure to offer you our services. We are happy to hear that you enjoy your stay with us. It will be our honour to welcome you again. Best Regards Christina / Hotel Manager

10/10 Excellent

harris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great plce
Great place.
Stayed 1 night in Oct 2017
Dear Mr. Harris, thank you for your feedback. We are always trying to improve ourselves and your comments give us the energy. It has been our pleasure to offer you our services. We are happy to hear that you enjoy your stay with us. It will be our honor to welcome you again. Best Regards Christina / Hotel Manager

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this hotel
The location is good, friendly staff, and great breakfast.
Stayed 2 nights in Sep 2017
Response from Christina M. - Manager on 23 Sept 2017
Dear Mr Mohammed, Thank you very much for your preference to stay in our hotel during your holidays in Chania city. Thank you also for your time to leave us the feedback. We hope that we will have the opportunity to accommodate you and serve you in the future on your next visit. Best Wishes