Charles Chaplin Statue

The only standout feature of Hotel Prealpina is the amazing view. The staff were friendly and welcoming, and the breakfast was good. Unfortunately, the hotel photos are misleading—the property is much older than it appears. Guests should also be aware that it’s about a 10-minute uphill walk from the station, which can be difficult with luggage. The bathroom had mould and a damp smell, the shower leaked onto the floor, and the sink drained very slowly. The towels smelled unwashed, the fan provided was covered in dust, and the pillows were so flat and uncomfortable that I woke up with a headache. Even the lift had a musty, dusty smell. Overall, despite the beautiful view, friendly staff, and decent breakfast, the cleanliness and maintenance were disappointing, and I wouldn’t stay here again.