Charlotte Hotel Guide - Charlotte Douglas Airport Overlook hotels in Charlotte, United States of America.

"Great staff "

"nice facility very congenial "

"Pool was open and lounging was the ideal way to enjoy a surprising warm fall day in the south! Staff perfect kind of friendly and the common spaces were set up invitingly. "

"No place to hang your cliothes as there was no closet. Phone with buttons broken, I had to ask for hand soap. Other than that it wasn’t bad, it was cozy"

"Nice room, though all the lighting is on the wall opposite the desk, making it difficult to work at the desk. Comfortable bed. However the windows are not that soundproof, so you can hear the highway and the planes. Not so loud that you can't talk, but it kept me awake for half an hour. For a Marriott, I was a little disappointed. The airport shuttle was confusing. The driver said it left the hotel every hal hour, but when I called in from the hotel I was told I had to request it. "

"My electronic key was not working. No access to elevator and no access to my room !!! They gave me another room… same thing!! This has been dragging on for 6-7 times for more than 30 minutes until they finally change my room. The manager did a mistake when programming the key but was hard to her to admit that! "

"Was happy they came in and cleaned the room when I thought I had to request the cleaning"

"Our stay at the DoubleTree by Hilton Hotel Charlotte Airport was very disappointing. The property feels extremely outdated. Our shower had hairs still, was missing a liner and flooded the bathroom, the showerhead was poorly installed with gaps around the base, and the exhaust fan didn’t work and had no screen. The lobby was also uninviting. We booked a King room but were given two Queens. The 10 pm front desk lady was rude when we tried to schedule an airport shuttle time, she refused to give us a straight answer and responded with attitude instead of simply helping us. It was unprofessional and unnecessary. The only positive was the 4 a.m. front desk associate, who was kind and attentive. Unfortunately, this stay did not meet expectations."

"The shower was full of mold and smell so bad "