Embassy Suites Hotel Charlotte

Property class: 3.5

Choose dates to view prices

Embassy Suites Hotel Charlotte is near SouthPark Mall and Bank of America Stadium, perfect for city exploration. Enjoy a to-go breakfast or the daily manager's reception. The E'terie Grill & Lounge serves American cuisine, and the indoor pool offers post-sightseeing refreshment.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Restaurant
  • Air-conditioning
The current price is €131
includes taxes & fees
17 May - 18 May

Room options

Available filters for rooms
Showing 32 of 32 rooms

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Conference)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

King, Premium Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

King, Premium Suite, 1 King Bed, Non Smoking, Corner

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Parlor)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 2 Bedrooms, Non Smoking

  • 102 sq m
  • Sleeps 6
  • 2 King Beds

Suite, Accessible, Non Smoking (Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking (Conference)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(44 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(14 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

2 Room Corner Suite-1 King Bed-Non Smoking

  • Sleeps 4

King Suite-Hearing Accessible-Non-Smoking

  • Sleeps 4

Two-Room King Suite-Non-Smoking

  • Sleeps 4

1 Kg Ste Mobility/Hearing Access Tub No Smok

  • Sleeps 4

Two-Room Conference Suite With 1 King Bed-Non Smoking

  • Sleeps 4

2 Room Honeymoon Suite-1 King Bed-Nonsmoking

  • Sleeps 4

2 Room Corner Premium Suite-1 King Bed Nosmok

  • Sleeps 4

Two-Room Premium King Suite-Non-Smoking

  • Sleeps 4

2 Room Premium Suite With 2 Queen Beds-Non Smoking

  • Sleeps 6

One-Bedroom Suite With 2 Queen Beds-Hearing Accessible-Non-Smoking

  • Sleeps 6

Two-Bedroom Presidential Suite with 2 King Beds and 2 Bathrooms - Nonsmoking

  • Sleeps 6

Hearing Accessible Premium King Suite

  • Sleeps 4

Mobility Hearing Accessible Premium King Suite with Tub

  • Sleeps 4

2 Room Premium Conference King Suite

  • Sleeps 4

King Suite With Roll-in Shower-Mobility/Hearing Accessible-Non-Smoking

  • Sleeps 4

Two-Room Suite With 2 Queen Beds-Non-Smoking

  • Sleeps 6

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(60 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Located in Charlotte, Embassy Suites Hotel Charlotte is near the airport and near a metro station. NASCAR Hall of Fame and Fillmore Charlotte are cultural highlights, and travellers looking to shop may want to visit SouthPark Mall and Carolina Place. Looking to enjoy an event or a match? See what's going on at Spectrum Center or Bank of America Stadium. Spend some time exploring the area's activities, including golfing. Visit our Charlotte travel guide
Map
4800 S Tryon St, Charlotte, NC, 28217

What's nearby

  • Billy Graham Library
    Billy Graham Library
    2 min drive - 2.4 km
  • The Olde Mecklenburg Brewery & Biergarten
    15 min walk - 1.3 km
  • Renaissance Park
    18 min walk - 1.5 km
  • Charlotte Regional Farmers Market
    2 min drive - 2.4 km
  • York Road Community Park
    2 min drive - 2.3 km

Getting around

  • Woodlawn Station
    1 min drive
  • Charlotte Station
    13 min drive
  • Charlotte-Douglas International Airport (CLT)
    9 min drive

Restaurants

  • Circle K
    4 min walk
  • McDonald's
    8 min walk
  • Cook Out
    10 min walk
  • The Olde Mecklenburg Brewery & Biergarten
    15 min walk
  • Azteca
    10 min walk

About this property

Embassy Suites Hotel Charlotte

Hotel near Charlotte Convention Center
Located close to SouthPark Mall and Bank of America Stadium, Embassy Suites Hotel Charlotte provides free on-the-go breakfast, a free return airport shuttle and a corner/local shop. The on-site American cuisine restaurant, E'terie Grill & Lounge, offers lunch and dinner. Stay connected with in-room WiFi (surcharge), and guests can find other amenities, such as a free daily manager's reception and a terrace.
Other perks at this hotel include:
  • An indoor pool
  • A free local area shuttle, self-parking (surcharge) and express check-out
  • Express check-in, coffee/tea in reception and a lift
  • Free newspapers, a TV in reception and ATM/banking services
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 274 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as separate sitting areas and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 42-inch LCD TVs with premium channels
  • Separate sitting areas, fridges and microwaves

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle up to 3 mi
  • Covered parking on site (USD 10.73 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • E'terie Grill & Lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 13,003 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 9 kg per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Covered self-parking fee: USD 10.73 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Charlotte
Embassy Suites Hotel Charlotte
Embassy Suites Charlotte
Embassy Suites Hotel Charlotte Hotel
Embassy Suites Hotel Charlotte Charlotte
Embassy Suites Hotel Charlotte Hotel Charlotte

Frequently asked questions

Does Embassy Suites Hotel Charlotte have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Embassy Suites Hotel Charlotte?

As of 24 Apr 2026, prices found for a 1-night stay for 2 adults at Embassy Suites Hotel Charlotte on 17 May 2026 start from €131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites Hotel Charlotte pet-friendly?

Yes, Embassy Suites Hotel Charlotte allows cats and dogs (limit 2 total) with a maximum weight of up to 9 kg per pet. There's a fee of USD 125 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites Hotel Charlotte?

Self-parking is available for USD 10.73 per night.

What time is check-in at Embassy Suites Hotel Charlotte?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Embassy Suites Hotel Charlotte?

Checkout is at 11:00 AM.

Does Embassy Suites Hotel Charlotte provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Embassy Suites Hotel Charlotte located?

Situated near the airport, this hotel is within 6 mi (10 km) of Charlotte Convention Center, NASCAR Hall of Fame and Spectrum Center. Bank of America Stadium and SouthPark Mall are also within 6 mi (10 km). Woodlawn Station is 25 minutes by foot and Scaleybark Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Embassy Suites Hotel Charlotte Reviews

8.0

Very good

8.2

Cleanliness

8.0

Amenities

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 527 out of 1000 reviews
Rating 8 - Good. 176 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 82 out of 1000 reviews
Rating 2 - Terrible. 92 out of 1000 reviews

Reviews

Verified

10/10 Excellent

LaTonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fresh, friendly staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Marlies

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Easy and hassle free.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this property. Check in was smooth, the room was as described, we also enjoyed the bar and restaurant area and the complimentary breakfast was excellent. We would highly recommend this hotel.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities
The hotel is renovating floors at a time. The staff was amazing from check in to bat staff to breakfast staff to cleaning staff! I was soooo impressed with the friendliness and helpful attitude throughout my stay. Highly recommend. Construction is necessary for improvement. Glad they are improving the insides of the outdated floors.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Raul

Liked: Cleanliness
Disliked: Staff & service
The breakfast are was chaos: plates and food were missing. Individual guests took a LOT of food, which meant those behind them were left with little. The check-out was complicated because the person in charge was not able to figure out why payment had not been processed correctly. He sent me to his colleague for a problem he solved with my help, after I waited for his colleague to show up. I hope I am not charged twice for this reservation!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Yes..everything was outstanding
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Gary L

Liked: Cleanliness, staff & service, amenities
the property was currently being renovated one out of three elevators work and our room had a broken heater, the staff was nice and the breakfast was good
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kent

Staff/ Nia/ was very friendly and welcoming. Lobby was clean. Afternoon snacks and drinks in lobby were nice. Housekeeping was friendly. Room was spacious and clean. $10.00 charge per car for parking when booking w 3rd party(Expedia). Overall good experience and we would come back.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Delphia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, the staff is friendly. My room key didn't work twice, but I was able to get quick help with that. I also was charged for parking, however I didn't drive (uber everywhere) I told the lady at the front desk, she said she would take it off but it wasn't. I called back, I was told they would take it off, but as yet they haven't.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazingly nice and the process was so smooth, it was so quiet the environment was great ! the Rooms were so clean i would definitely go back
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Chryste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle service was slow to arrive but once it did the stay was all uphill and pleasant. The customer service was great, the room was clean, spacious and well maintained. The hotel even had Happy Hour with free drinks and light snacks!
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Charita

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property double charged me and they're pretending they can't do anything about it
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Thelberstine

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Disappointed that I couldn’t get a late check out and change king room to 2 double beds
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Richard

First of all they had no milk just skim milk, and when I asked for milk they gave me buttermilk. They had cream packages but when I put my had in the jar it was sticky. I had to got to the store and buy coffee out every morning . Day two no toilet paper. I want to the desk and she ask me was I sure? Then I went to their store to get snack and brought my debit , they sold me the only take cash? Went to the bar cash only, why? Also, no internet day one. I ask to speak to the manager, never did she was not around. I should get a discount for all that mes. So I rate the -10
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
We have two minor complaints and that’s it ! Hotel is absolutely beautiful. It was under renovation when we came so the room was a little warm. Simple. No biggie at all. We cracked the window. However the two lady’s that work 7-3 could use some etiquette training. Mannerism was off BUT the freaking awesome lady who was training the young boy during the 3-11 shift is absolutely superb. We will definitely be looking for that duo when we return ! Hopefully we can experience them again. They were so amazing we give the stay a 5!
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Jessie

Construction was going on on a saturday started at 6am
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is absolutely beautiful. The evening staff is incredible. However the hotel was under renovation so our room was just a little hot. We are not complaining, however. Morning ladies are a little rude. But the lady and her trainee that she was training that evening made up for them completely. That duo was incredible Our whole stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Da'Von

Liked: Cleanliness
Great service
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Leslie

Liked: Cleanliness, staff & service
The property lists 24 hour airport shuttle as an amenity. I called more than five times during 40 minutes and the hotel never answered. I had to spend $38 on an Uber to the hotel. The staff was courteous but the property is very outdated with much deferred maintenance.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the recently remodeled rooms and it was very nice. However construction was still ongoing on other floors and the noise and parking lot congestion was a little disruptive for customers. Minimal inconvenience but interruptive for sleeping in and in-out travel on the property.
Stayed 3 nights in Mar 2026