Was not greeted, just was asked for my ID. I handed here my ID and card and she put it on the counter instead of handing it back to me. Never told me where my room was, the elevator, nothing about the place. Room was nasty. Horrible….Our backs hurt from laying in the hard bed and went to get in the whirlpool and black stuff was coming out when we turned it on. The room had a draft and all. One of the maintenance guys was very nice held the elevator and ask how we were doing. While the others stood by the door and smoked and looked at us like we were in the wrong place. Tub had missing pieces and walls had patch jobs and it seemed old and smelly. Next morning was greeted by a beautiful young lady with long beautiful hair who was so very nice. I willl NEVER EVER come back here.