Charlotte Hotels

"Clean and comfortable, personable and communicative staff."

"Me and my family had the best time at Coconut bay! Every employee was so nice and accommodating, the food was very good and lots of fun things to do on the resort for kids. The only downside is the main beach is the Atlantic Ocean which we found the waves were too rough to go in and enjoy the water, but that’s not the resorts fault. The resort itself was beautiful, highly recommend staying here :)"

"Friendly helpful staff"

"The staff were extremely accommodating and brought great vibes, the resort food was awesome we had the all inclusive and was worth it there were multiple options especially with my daughter being a picky eater, we celebrated our 2 yr anniversary and they set up our room nice and decorated with a bottle of champagne overall a great experience 100% recommend "

"Great stay! Clean, comfortable rooms, friendly staff, and a convenient location. Everything was well maintained and made for a smooth, relaxing experience. Would definitely stay again."

"Room was clean and very nice. Staff was great and very attentive. Our butlers, Claude and Vivica were absolutely wonderful. I recommend this resort. "

"Peter sang to me every evening while I was at the bar, the rest of the staff weee truly amazing as well. I loved meeting the manager as she truly loves her resort and it was a fantastic nature bath of beauty and peace"

"Room was very clean Shout out to Mervin hideaway manager, Terrel butler, cherryann at front desk and Jefferson bars. Great staff "

"My wife and I had an incredible stay at Sugar Beach, a Viceroy Resort, in the luxury beachfront one-bedroom, and it truly exceeded expectations. The views were absolutely stunning, and the overall stay was nothing short of amazing. What really set this resort apart was the service; 24/7 concierge, staff who knew us by name, and genuine smiles every time we were greeted. We always felt welcomed and well taken care of, with everyone happy to help in any way possible. Dining is priced on the higher end, but that’s to be expected for a luxury resort of this caliber, and the quality matched the experience. An unforgettable stay and a place we’d gladly return to. ⭐⭐⭐⭐⭐"