Charqaoua Hotels

"Room was clean and staff was courteous"

"Tout était charmand, l’accueil, l’espace disponible et la propreté des lieux. Le déjeuner qui était servi le matin était aussi excellent. "

"Great experience overall. I just wished that the thermal pool is included in the Expedia price, but it’s not. We had to pay extra to use the thermal pool. Other than that, everything in the hotel is perfect."

"It’s situated within the medina which is ideal although you will need to walk a little way from the Main Street to access it. It was down a dirty alleyway with some cats and poo which wasn’t nice. It’s not their area but perhaps they may need to consider how to make that first area more appealing to guests as it looks awful. Inside it was a very nicely decorated Riad. Breakfast was good and useful. I would say if visiting in winter months that this Riad was very cold. The air con didn’t seem to work in heating up the room. This was the one place where I could see my breath so that was a bit of a drawback. I’m sure in the warmer months it’s very comfortable. "

"Hot showers"

"We got to the hotel and there was no one at the réception to Check is in. We had to wait a bit before someone came to take care of us. There was no cold water in the sink faucet nor the shower. It is summer and no one uses hot water only. Terrible experience to shower with boiling water when the temperature outside is about 30 to 35 Celsius."

"Since we arrived, our suite was occupied by other people.. which’s not convenient to us and we have to find 2 different rooms instead of one room because we were a family of 4 people !. The responsible was a quite good by making sure we were satisfied. AC wasn’t functioning properly !. Specially in our suite !. Service was outstanding , specially I would shout out to Youssef, Youness, Jalal and Hicham a big thanks for their service !. Food in the breakfast was delicious but we ordered a dinner a part of it ( Bastila) wasn’t meet our expectations .. little of seafood with a lot of vermicile!!. Compared to it price was ☹️ so expensive !. Overall, the stay was good !. "

"Well situated in the city. Street parking was not a problem. Thw mattress was quite hard and uncomfortable. The breakfast was ok."