Basic Triple Room
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Reviews of Hôtel Eliova- L'Eau Vive

3 out of 5
Hôtel Eliova- L'Eau Vive
209 Route de Pre-la-Joux, Chatel, Haute-Savoie

Reviews

8.6

Excellent

Rating 10 - Excellent. 30 out of 69 reviews" "
Rating 8 - Good. 26 out of 69 reviews" "
Rating 6 - Okay. 10 out of 69 reviews" "
Rating 4 - Poor. 3 out of 69 reviews" "
Rating 2 - Terrible. 0 out of 69 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Donald

Stayed 4 nights in Dec 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Spotless clean
Great value hotel and it is what is is - £70 a night perfectly beautiful clean basic but that the deal - friendly people and nothing at all to fault - will stay again
Stayed 1 night in Mar 2023

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hotel from which to Ski
The hotel was comfortable and did everything it 'said on the tin'. I had no complaint and I will stay there again.
Stayed 3 nights in Feb 2022

10/10 Excellent

Gareth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, Great Food.
This hotel is great for the cost, just what you need for trying to ski on a budget. The food is lovely, rooms clean, location right next to the ski lift. The people there were so helpful, our Saturday night flight was cancelled due to storm Dennis in the uk so we decided at the last minute to get an earlier flight home, the gentlemen at reception said he would take all our ski's (13 sets back) to the rental shop and left coffee for our 4am departure.
Stayed 4 nights in Feb 2020

8/10 Good

sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Great location for ski cabin.
Excellent location for the ski lift. Hotel comfortable but went at end of ski season so bar not open at night and hotel very empty. Rooms small but clean and bed very comfortable. Staff very friendly and helpful.
Stayed 1 night in Mar 2019

6/10 Okay

David

Liked: Cleanliness
Basic and clean
Hotel very basic but very clean and gave us what we wanted for the money. Getting a drink at the bar is light getting blood out of a stone which is a shame !!
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, exceeded my expectations
We stayed half board during half term week to ski with a group of friends including children aged 6-11. The hotel was clean, warm and spacious. Staff were friendly and tolerant of our noisy children. There was storage for skis. Breakfast was served from 7.30 and lessons started from Pre La Joux so we had to get a move on to get the ski bus for the 9am lessons but we made it. You could walk to Linga to start skiing but we could not find instruction from here. The food was nice but with no choices in the evenings for fussy eaters. Dinner did not start until 7pm, so younger children might struggle. Would recommend.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with amazing breakfast
Great hotel well located. We enjoyed our one night stay in between two days of skiing at the Portes du Soleil. The breakfast was outstanding: a lot of choices for drinks and food. Cheese and meat platter, crepes, croissant and fresh bread.
Stayed 1 night in Dec 2017

6/10 Okay

Steve, Essex

Liked: Staff & service
Disliked: Property conditions & facilities
Close to linga gondola
Basic clean hotel, ideal for budget ski trip, would use again

10/10 Excellent

Skier, Chatel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel Close to the Linga Lift
Friendly staff, clean hotel, very close to the Linga ski lift and ski bus stops. Recommended.

8/10 Good

Keith

8/10 Good

sarah, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short ski trip in March 2015.
Isabelle and all the staff were very friendly and helpful. No complaints at all. Would stay here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel next to ski lift.
just a short break but a good basic clean and friendly hotel perfect for families,may be a bit quiet for teenagers.good breakfast .

10/10 Excellent

Tony, Tring, UK

Liked: Cleanliness, staff & service
Very friendly hotel right next to the Linga lift
If a spacious, luxurious room is your highest priority this hotel probably isn't for you. But all the staff are wonderfully friendly and helpful, the food is good, the rooms are clean, and the position couldn't be better - right next to the Linga telecabin with easy access to both Avoriaz and Super-Chatel. No need for buses at the end of the day!

10/10 Excellent

Sara, Hitchin, UK.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, perfectly located for ski hire & slope
Very welcoming and accommodating. Nice atmosphere and staff couldn't have been more helpful. Would definitely use hotel again if staying in the area.

8/10 Good

Michael, Cambridge, UK

Liked: Cleanliness, staff & service, room comfort
Great location, great staff, what's not to like
The hotel is 100 yards from the Linga lift, right in the middle of the Porte de Solei ski area. Its perfect for good skiers, but probably not the right place for beginners, since the skiing is limited if you are uncomfortable with a slightly tricky red run to get back at the end of the day... If that doesn't bother you, then Linga is better connected with the rest of the ski area than the main "Super-Chatel" part.

8/10 Good

Paul, Cambs UK

Liked: Cleanliness, staff & service
Great for skiers, not for night life.
If you go skiing to ski as opposed to apres ski then this place is perfect. It has car parking and is right next to the best lift in Chatel for acces to local and other Portes du Soleil ski areas. The staff were excellent and very willing to help or advise if they could. Our room had not been booked on checkout day so they let us keep it to enable a shower and bag pack before driving to Geneva airport for our evening flight home. We are vegetarian and although the menu was not over endowed with vegetarian options the chef was very happy to arrange something special for the nights that we eat in - and the hotel food was good. Also a very good buffet breakfast, and you must try the fresh hand cut fruit salad made each day with fresh sparkling water & light sugar. The down side is that it is in an area away from Chatel town & night life and bars. There are taxis and buses available. Personally that wasn't a problem and a few pleasant beers in the bar at the bottom of the gondola at the end of the day watching the last skiers descend followed by walking 50 yards to the hotel & bar was fine.

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Simone-Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service: clean and nice snd right next to the ski lift (50m)!
Stayed 2 nights in Jan 2024

6/10 Okay

Nicolas

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
La proximité des pistes et des remontées mécaniques est vraiment très pratique.
Stayed 2 nights in Jan 2024

10/10 Excellent

MICHEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

Caroline

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil; Très bon repas En revancher la wifi ne fonctionnait pas bien
Stayed 6 nights in Feb 2023

4/10 Poor

ERIC

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Passable
Séjour ski entres amis, gaché par des gérants sans considération pour leur clientelle, peu aimables, sans initiative et réfugiés derrière une autorité groupe Parisienne Structure confortable, vieillissante mais bien entretenue méritant des gérants de qualité et de métier, alors meme que le reste du personnel était fort sympathique. Pour l'anecdote : Après quatre nuits, s'entendre dire que 2 à 3 chambres ne peuvent etre prolongées jusqu'au départ de 18h ( afin d'y loger le chauffeur du bus et permettre a 42 passagers de prendre une douche ) est inadmissible, qui plus est quand on se réfugie derrière le manque de chambres et sa direction parisienne.... alors qu'en dernier recours j'ai pu louer et payer en ligne une chambre sur la dizaine disponible... , bref des gérants sans honte mais sans fierté non-plus !
Stayed 1 night in Jan 2023

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sehr tolles, reichhaltiges Frühstücksbuffet - Sehr zu empfehlen! Tolles Preis-/Leistungsverhältnis
Stayed 1 night in Apr 2022

10/10 Excellent

marie

Stayed 1 night in Mar 2022

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2022

10/10 Excellent

dimitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable dans un hôtel idéalement situé à proximité des pistes. Local à ski bien tenu. Enfin le petit petit-déjeuner était très complet et très diversifié. Pas de fausse note pour un rapport qualité prix très satisfaisant.
Stayed 1 night in Jan 2022

8/10 Good

DIDIER

Liked: Cleanliness, staff & service, room comfort
Nuitée Chatel proche linga
2 nuitees à châtel. Emplacement idéal à côté des télécabines du Linga. Directeur de l'hôtel très sympathique. Hôtel très propre et petit déjeuner qualitatif. Dîners plutôt simples.
Stayed 2 nights in Dec 2021

8/10 Good

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel accueil !
Un couple de gérants au top !!! Merci pour cet accueil et ce professionnalisme. Malgré des soucis de réservation de la part du site web ils ont trouvé une solution sans frais supplémentaire. Bonne continuation !
Stayed 4 nights in Mar 2020

4/10 Poor

Philippe

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Juste à côté des pistes. Réservation obligatoire pour le restaurant et ce n’est indiqué nul part.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De ontvangst was heel vriendelijk en gastvrij. De mensen spreken goed Engels. Mijn zoon brak zijn enkel op de eerste dag maar ze leefden erg met hem mee en voorzagen hem van alles. De kamers waren prima met een heerlijke douche. De ski ligt naar boven lag 100 meter verder op. Het enige wat ik miste was een bakkertje en/of een supermarkt op loopafstand.
Stayed 4 nights in Jan 2020

6/10 Okay

Didier

Liked: Cleanliness
Disliked: Staff & service
Groupe Elovia à boycotter.
Hotel correct au charme désuet car très anciens. Inconvénient, on entend les voisins. Le personnel de l'hotel compense tous ces défauts car ils sont agréables et super serviables. Par contre, nous avions réservé 2 chambres pour un séjour entre amis. L'un de nos amis, la deuxième chambre 209 n' a pas pu venir à cause d'un cas de force majeur : un décès dans sa famille proche. Nous avons averti l'hotel la veille de l'arrivée et essayer de trouver une solution. Au bout de 24 heures, on nous a dit de voir avec Expedia car la centrale refusait un geste. Expedia a également essayé mais Mélanie de la Centrale à refuser un geste commercial (Report, bon d'achat, remboursement,..). Par contre, la chambre 209 a été relouée et occupée… bel rentabilité de groupe Elovia et pas commerçant. Honteux d'être motivé par l'argent et pas par l'humain. Groupe d'hotel Elovia à boycotter, une telle attitude ne mérite pas de clients.
Stayed 1 night in Mar 2019

8/10 Good

Raphael

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Stéphan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien situé par rapport à l’acces aux pistes, à proximité des télécabines.
Stayed 1 night in Feb 2019

8/10 Good

JESSICA, Galicia, es

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien situado, a pie de pistas, al lado del telecabina Linga que da acceso a todo el dominio esquiable de portes du soleil. Habitaciones muy limpias y confortables. En frente del hotel hay tiendas y pizzería. Y parada de autobus gratuito para llegar a otras zonas de la estación y al núcleo del pueblo Chatel. Volvería sin dudarlo. Unico comentario negativo, es que un día al llegar estaban las ventanas abiertas y hacia mucho frío en la habitación hasta que la calefacción calentó la estancia.
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour ski en demi-pension
Bien situé près des pistes. Les repas servis sont excellents et d'une qualité irréprochable. Les chambres sont d'un confort correct et mériteraient un petit rafraichissement. Le personnel fourni un service exemplaire
Stayed 3 nights in Mar 2018

8/10 Good

Pascale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2018

8/10 Good

Régis

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2018

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel idéal pour skieurs
Nous cherchions un hôtel simple pour skier tous les jours. Nous n'avons pas été déçus !!! Accueil formidable et la demi pension est fortement conseillée !! Hôtel avec parking gratuit situé à 50M du départ du Linga !! En face de l'hôtel, il y a des boutiques. -25% de réduction sur vos locations chez Crépy sport grâce à l'hôtel. Possibilité d'aller à Châtel avec un bus gratuit toutes les 15 minutes. Toutes l'équipe de cet hôtel est très accueillante.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Mogens, Herning

Disliked: Staff & service, room comfort
To stjerner, og ikke mere
Hotellet er lidt slidt, men ok med to stjerner. Ligger rigtig tæt på skilift der fører til Portes du Solei. Det engelske sprog er nok noget de har hørt om, men ikke noget der tales eller forstås.

8/10 Good

Arnaud, Strasbourg

Liked: Cleanliness, staff & service, room comfort
Hôtel bien situé pour un court séjour au ski
Hôtel bien situé près des remontées mécaniques du Linga. Chambres assez spacieuses. 2 lits individuels. Salle de bain fonctionnelle et propre. Personnel très sympathique. Demi-pension. Pas ou peu de salé au petit déjeuner mais des pancakes chaud que vous vous faites vous mêmes. Les repas du soir étaient bons. Possibilité de commander une fondue, excellente par ailleurs, avec supplément.