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Reviews of Pharos Hotels

4.5 out of 5
Pharos Hotels
Sterling Rd, Chennai, TN

Reviews

8.4

Very good

Rating 10 - Excellent. 22 out of 42 reviews" "
Rating 8 - Good. 12 out of 42 reviews" "
Rating 6 - Okay. 4 out of 42 reviews" "
Rating 4 - Poor. 2 out of 42 reviews" "
Rating 2 - Terrible. 2 out of 42 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Sachin

Travelled with family
Liked: Amenities
Disliked: Staff & service
We booked a pool view - non smoking room and we were assigned a roof view - smoking room. Having "pool view" as the standard description of the room when not all rooms can have the pool view is inaccurate and assigning a smoking room when we specifically booked a non-smoking room is unacceptable. The staff were entirely unapologetic about the smoking/non-smoking room concern.
Stayed 1 night in Apr 2024

10/10 Excellent

Anirban

Stayed 1 night in Apr 2024

10/10 Excellent

Rajendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and good place to stay

10/10 Excellent

Shaji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never expected the hotel will be this good for the money I paid. Excellent front desk staff, good helpers and best breakfast buffet. There was a female staff in the breakfast place who took care all our requests with a smiling face and quickly.
Stayed 1 night in Jan 2024

10/10 Excellent

Salahuddin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

ashwini

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 2 nights in Jan 2024

8/10 Good

Srinivasan

Liked: Staff & service
Budget but nice
For the price you pay it is a decent hotel. The staff are very nice. Not very thorough so sometimes you have to remind them to provide some things like towels etc. But they immediately do it. The swimming pool is very nice. Breakfast is excellent. Rooms are spacious. Appointments are average. A few things like a note pad and pen, a table lamp etc would make the rooms more business traveler friendly. Location is what you pay for. Centrally located with ample drive in space to get dropped off at the door.
Stayed 7 nights in Dec 2023

10/10 Excellent

Ramana

Stayed 1 night in Dec 2023

10/10 Excellent

Tahereh

Liked: Amenities, property conditions & facilities
I enjoyed my time in Hotel With multiple good restaurants and massage and gym . Very helpful staff
Stayed 8 nights in Nov 2023

8/10 Good

Len

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Communication is an issue at times for oveseas guests. Some staff speak limited english.
Stayed 2 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2023

6/10 Okay

S

Stayed 2 nights in Sep 2023

8/10 Good

Arunmozhi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a family friendly, comfortable and very good stay, Pharos ticks all the boxes. I would definite come back for more stays at this place.
Stayed 2 nights in Aug 2023

10/10 Excellent

SATHEE

Travelled with family
Good location, friendly and helpful staff. Spacious accomodation and good food.
Stayed 2 nights in Aug 2023

10/10 Excellent

Wadud Ahmed

Liked: Cleanliness
Stayed 14 nights in Aug 2023

8/10 Good

Lingeswaran

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Praveen

Stayed 8 nights in Jul 2023

10/10 Excellent

ANISSA

Stayed 1 night in Jul 2023

8/10 Good

CHIRAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Budget friendly and location
Stayed 1 night in Jun 2023

10/10 Excellent

Sheena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and good. Food was good.
Stayed 3 nights in May 2023

8/10 Good

Jeniphin

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Maintained well. The breakfast is good. Service level can be improved
Stayed 1 night in May 2023

8/10 Good

Shahul

Stayed 2 nights in Apr 2023

6/10 Okay

RONY

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Apr 2023

10/10 Excellent

Sai

Stayed 2 nights in Apr 2023

2/10 Terrible

Sathinathan

Stayed 1 night in Apr 2023

6/10 Okay

Wijayanthy

Stayed 6 nights in Mar 2023

2/10 Terrible

Michael

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This property falsely advertised itself to have restaurants it doesn't have, and amenities it doesn't have. And the bathroom had a terrible smell. Most importantly, we felt we had to move hotels and requested a refund for the days we didn't stay. Three weeks later we have yet to be reimbursed. We have been given conflicting reasons and excuses for this over multiple emails. That is, frankly shocking!

10/10 Excellent

Balachandra

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Cleanliness, staff courtesy and peaceful ambience; This hotel is a good option for those come for business or private trip for a couple or family.
Stayed 2 nights in Mar 2023

10/10 Excellent

MD RAKIBUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was exceptionally good. Staffs were awesome, very friendly and helpful, it’s unbelievable.
Stayed 3 nights in Mar 2023

10/10 Excellent

Snehith Reddy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

RONY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

CHIRAN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
They are renovating the property. Clean rooms, service can improve
Stayed 3 nights in Feb 2023

8/10 Good

Sudeesh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Feb 2023

10/10 Excellent

sreenath vijayakumaran

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. Awesome breakfast.
Stayed 1 night in Feb 2023

6/10 Okay

VARA PRASAD BABU

Liked: Amenities
Stayed 1 night in Jan 2023

8/10 Good

Krishna

Business traveller
Liked: Cleanliness, staff & service
Its a new hotel, They is still work going on. Nevertheless a very good hotel. Good Breakfast in the morning. The place to close to all the main attractions.
Stayed 1 night in Jan 2023

10/10 Excellent

RONY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

10/10 Excellent

Shakir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good start Pharos
The Pharos hotel is brand new or fully refurbished. Formerly the Aruna Hotel, it has been taken over by new Management and the result was really good. Rooms are spacious and clean with good toilet facilities. The hotel staff are very courteous and helpful. The food at the restaurant was tasty and the Chef is a hero! Tried out the pool, and it was fresh and relaxing. Good location too. They had only opened 20 rooms of the 90 odd, and there was some refurbishment going on, so there were odd times where we heard drilling or some work going on, but except for this the hotel is a 5-star.
Stayed 3 nights in Jan 2023

8/10 Good

Youngki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족할만한 여행
호텔규모에 비해직원들이 많고 또 친절합니다. 보안도 비교적 잘되는것같습니다. 호텔의 청결상태도 좋습니다. 무료로 제공되는 조식도 만족스럽습니다. 다만 장기투숙시 요청하지않으면 부족한물품이나 청소를 해주지는 않습니다. 저는 몇일간 몰라서 그냥있다 나중에 고객이요청해야 해준다는걸 알았네요. 참고하시길 또 아침조식에 요청하면 도사나 오믈렛을 무료로 제공해줍니다. 이점도 참거하셔서 즐거운 여행되시길
Stayed 7 nights in Aug 2023

10/10 Excellent

Li Yu

Liked: Cleanliness, property conditions & facilities
飯店很高級感
Stayed 1 night in Feb 2023