Louisville Hotel Guide - Chenoweth Park hotels in Louisville, United States of America.

"Everything was pretty awesome. The only real issue we had was the drains didn’t drain well and the ac didn’t blow too well."

"There was no hot tub like advertised, the beds were not queen size like advertised they were a full, and very uncomfortable. Hotel was clean, one staff member was great, the rest were kind of rude or didn’t speak much English. Don’t forget anything there and call to report it, they do not care. "

"The interior of our room was great. Super clean, modernized, a ton of usb ports to plug in electronics. The exterior needs work far as the condition, looks rather run down but they are under construction so there is that. Also the pool area walls and ceiling are in really poor condition. Like really rough but the water in the pool and hot tub were both clean and well maintained. Overall we would stay there again. "

"My original room had two double beds and a sofa bed. Unfortunately, it also had roaches. I saw one an hour after check in (3/12) and took care of it myself. The following morning before going to my activities there was another roach on the tile floor. I smashed it in a tissue and took it to the front desk on my way out for the day to request another room (3/13). They informed me that another room of the same type was unavailable and that my room would be downgraded. I said okay, but I expect to be compensated. We were switched to a standard double bed room for the following night. During checkout(3/14), I inquired as to how much of a refund to expect and was informed the price difference was roughly $47. I said that doesn't cover the roach issue. I called on 3/17 and asked for the general manager's number, but the hotel attendant refused me and instead took my number for a return call. I have still not received a call nor any partial refund of funds not even the $47 (3/22). Additionally, I message the hotel through the hotels.Com app on 4/20 with no response."

"Very clean beautiful stay"

"Host were nice and friendly "

"Scheduled a 4-day stay, had a family emergency the first night and they wouldn't refund me for 3 nights! Not even one refund. Terrible customer service. Couldn't get the manager on the phone for 3 days. Showers are terrible. "

"Nice"

"Great place to stay with the fur babies"