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Reviews of Residence Inn Cherating

3 out of 5
Residence Inn Cherating
Lot 826, Mukim Sungai Karang, Cherating, Pahang

Reviews

7.2

Good

Rating 10 - Excellent. 64 out of 362 reviews" "
Rating 8 - Good. 157 out of 362 reviews" "
Rating 6 - Okay. 89 out of 362 reviews" "
Rating 4 - Poor. 38 out of 362 reviews" "
Rating 2 - Terrible. 14 out of 362 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Roslee

Business traveller
Liked: Staff & service
Stayed 1 night in Jan 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed ☹️
✅ the pool ❌ the room is smelly, no one come to clean the room or at least collect the rubbish. ❌one if the tv channel not working,no voice, the staff said wait till other rooms complained about it,then the will look into it. ❌overpriced with below average services and room conditions.
Stayed 2 nights in Oct 2021

6/10 Okay

Goh

Business traveller
Disliked: Cleanliness, room comfort
Facepalm
The room 2219 smelled musty, the sheets did not change and there were stains. moldy ceilings. first time staying in a hotel like this. regular breakfast, nasi lemak and bread. which is ok is a strong shower. parking ok.
Mouldy ceiling
Mould
Mound
Stayed 1 night in Mar 2021

4/10 Poor

Izaha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Menyedihkan
1)Aircond rosak..pukul 4pgi, ais jatuh dari aircond kena kaki anak..set mode dry pon bleh jadi ais..aircond mcm xpernah servis setahun. 2) Bilik kotor berdebu.. 3) kettle pon dah berkarat heating coil. 4) Xberbaloi dgn harga
Stayed 1 night in Jan 2021

8/10 Good

Danial Sharif

Travelled with group
Liked: Staff & service, room comfort
Worth it!
Awesome
Stayed 1 night in Jan 2021

2/10 Terrible

Kylie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

8/10 Good

Mohamad Zukiman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Fae, Kuala lumpur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
No trash/plastic bag provided in both room and bathroom dustbin upon my stay
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Niza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Mahamod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Rosni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 1 night in Aug 2020

6/10 Okay

Badrul, Kuala lumpur

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Old wing building in very very sad condition. Old & smelly toilet, exhaust fan not working in the toilet resulted uncomfortable smell. Boring tv channel. Less power-point-plug inside the room. Hard for charging. Old AC and not working properly. No iron/iron board provided. Hot water working fine. Last two year staying at new wing we got no issues. Nice pool for adult & children.
Stayed 1 night in Aug 2020

10/10 Excellent

Guest, KL Malaysia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Comfortable stay...the new block is clean and generally spacious. Near to nearby beach & food staff...The facilities is decent.
Stayed 2 nights in Mar 2020

8/10 Good

Nur Aini Mastura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 family vacation
Spacious even with extra bed in it. We stayed in the standard connecting room. Breakfast was good. Kids really enjoyed themselves at the pool - kids and adult 1.2m
Stayed 2 nights in Mar 2020

8/10 Good

Azah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Azah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Short Vacay
Our twin sharing room is spotlessly clean & beds were comfy. Whereas the double bed queen room needed upgrading as its interior looked outdated and gloomy.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

8/10 Good

Juhairi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Liany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family, Business traveller
The swimming pool
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2019

4/10 Poor

HF

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room we booked was very dirty. The aircond leaked and dust was everywhere. The bathroom was like a public toilet. I had to downgrade to another room only to get a better room and clean bathroom. They made the bed but my toddler can do it better. Not worth to pay RM300 for a big room but had to downgrade to get a cleaner room. Better to stay at nearby chalet instead.
Stayed 1 night in Oct 2019

4/10 Poor

Zamri

Stayed 1 night in Oct 2019

6/10 Okay

Sarah

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Dirty room.. Dust everywhere.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
biashe biashe je
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

AHMAD FAIZAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Shu-Wei

Disliked: Cleanliness
Stayed 1 night in Aug 2019

2/10 Terrible

Siti

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room is full of dust (table, desk, tv and floor). The room was not packed when we checked in. The kettle is also dusty and rusty. The clogged bathroom caused water to stagnate while we were bathing. on our second, we asked for a packed room and a stained-glass bathroom. but unfortunately when we returned to the room at night, the room was still in the same condition, unpacked. during my check-in I had a cold due to dust allergy.
Stayed 2 nights in Aug 2019

4/10 Poor

Suhaini

Disliked: Cleanliness, property conditions & facilities
toilet in the guest room not cleaned properly. guest tolet at basement (near lobby area) was also very dirty & not maintained. selection of buffet breakfast not very variety.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2019

4/10 Poor

Wei Han

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience during vacation with family
This is bad experience especially with Family for holiday! I am being charged almost closed to "double" by booking via hotels.com by comparing to the checked in day rate. The hotel room basically with old furniture and smelly and totally different from the photo posted in Hotels.com website. I supposed stay in the non-smoking room but my daughter found the cigarate waste in the drawer and found the expired food in the refrigerator! I booked the hotel for 2 days and I checked out on the next day and book another day hotel in Kuantan.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The furniture is in a run-down condition/old and the room had musty smell when we entered. We believe it can be improved.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
No clean and telephone does not work well, closet smell bad and dirty, one of the sheets were dirty.
Stayed 2 nights in May 2019

8/10 Good

Syabana

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
We have to call for the room service a few times to clean the room. By right, it's hotel responsibility to clean every morning despite our reminder.
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Liked the pool view room and it was quite spacious . Swimming pool was clean and facilities was ok. A very beautiful beach just in 5 min walking distance And there are many things need to be taken care here ; especially room cleanliness, room and balcony was very dirty and the floors were sticky and we had to ask the housekeeping to clean it for us and that guy used the same dirty water to mop the whole room and it was damn smelly . Toilet wasn’t that clean too as there’s a lot of stains on the floor, plus the aircond was not cooling at all, we had to call the maintenance and they repaired it while we were in the room , I think all this need to be checked and cleaned before guests arrive. I really hope the management will look into this matter .
Stayed 1 night in May 2019

8/10 Good

Tomoco

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
I prefer a little more cleaning up room and shower room. Because of the season, inside room and shower room are humidity. staffs are really kind.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
parking facilities do not give priority to the customers overnight.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Very basic property nothing special. Overall below average experience.
Stayed 1 night in May 2019

8/10 Good

KYntCttge, Melaka

Travelled with group
Liked: Cleanliness, staff & service, amenities
Overall ok..cume toilet shower asyik tersumbat
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite far from the beach for my liking but the hotel was good and comfortable.
Stayed 1 night in Apr 2019

10/10 Excellent

muhammad nor azanmudin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Apr 2019