Hotel Laguna Encantada B&B

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Laguna Encantada B&B

Lake
Outdoor pool
Front of property
Standard Double Room
Outdoor dining

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Standard Double Room

Highlights

Balcony or patio
Air conditioning
TV
Ceiling fan
Private bathroom
Desk
Daily housekeeping
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
Av. Mexico S/N Mza 19, Santa Elena, QROO, 77900

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7 AM to 11 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On a lake

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Desk

Policies

Payment types at the property

Important information

You need to know

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Laguna Encantada B&B
Hotel Laguna Encantada B&B Subteniente Lopez
Laguna Encantada Subteniente Lopez
Hotel Laguna Encantada B&B Santa Elena
Laguna Encantada Santa Elena
Hotel Laguna Encantada B B
Laguna Encantada B&b
Hotel Laguna Encantada B&B Santa Elena
Hotel Laguna Encantada B&B Bed & breakfast
Hotel Laguna Encantada B&B Bed & breakfast Santa Elena

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Hotel Laguna Encantada B&B Reviews

Reviews

5.4
Rating 10 - Excellent. 0 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 6 out of 13 reviews
Rating 4 - Poor. 3 out of 13 reviews
Rating 2 - Terrible. 2 out of 13 reviews

6.8/10

Cleanliness

6.2/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
bien hotel para dormir y ya

8/10 Good

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel recomendable

Fácil check in y check out.

4/10 Poor

Fer, O Campeche

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Retirado de la civilización

Realidad menor a lo expuesto en el portal lugar no adecuado para familias "estacionamiento" expuesto a la carretera.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
DECIDIMOS CAMBIAR DE HOTEL, ESTO NO ES 3 ESTRELLAS. CUANDO SOLICITO EN HOTELES.CON, UN HOTEL EN BACALAR, Q. ROO, NO ME GUSTARIA QUE PONGAN ESTE TIPO DE HOTELES, NO ES BUENO.

2/10 Terrible

Rob, R

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad smells and dirty

The location is not good and not so save .with bad smells in the toilets and garbage

6/10 Okay

juan roberto, Villahermosa Tabasco

Liked: Cleanliness, staff & service

Bueno para pasar la noche

Amabilidad y buen servicio aunque a 20 km de Bacalar

6/10 Okay

Gt

Liked: Staff & service
Disliked: Room comfort

Einfaches "Durchreisehotel"

Das Personal war sehr freundlich (sprechen nur spanisch!) und um die Gäste bemüht. Die Zimmer sind sauber, aber nur mit dem Nötigsten ausgestattet.

6/10 Okay

JALIL STALIN, MACUSPANA, TABASCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SOLO 1 PEQUEÑO DETALLE

EN EL BUSCADOR DE GOOGLE MAP NO APARECIA EL HOTEL Y ME FUE DIFICIL ENCONTRARLO.

6/10 Okay

Worldtraveler, Michigan, USA

Liked: Cleanliness, staff & service, property conditions & facilities

Walking distance to Mexico-Belize border

This hotel is adjacent to Hotel Lagoon which is very confusing especially if you arrive by taxi at night when it is raining and people don't speak a word of English in either hotel. There are mosquitoes in the eating area and sometimes even in the room. Hotel is clean. Rooms have nice, clean beds. There was no water after 7:30AM in our room. We were told that there was some maintenance issue. They gave us a bucket of warm water to use instead. WIFI works only near the front desk, not in the rooms. We were served a breakfast of pan cakes and coffee. People are helpful for sure even though they do not understand English.

6/10 Okay

Marco

Liked: Staff & service
Disliked: Property conditions & facilities

Ok for one night

I stayed one night on the way to Playa del Carmen. It is a clean place but there is nothing to do nearby. Breakfast is simple. Internet did not work in my room, just in the lobby

8/10 Good

fred, BC Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely out of the way retreat quiet.clean,comfor

Enjoyed it well enough to stay a second night!

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

MUY MALO, NO ESTABA LISTA LA HABITACIÓN

MUY MAL TODO, DIRECTAMENTE ES MAS ECONOMICO PERO SIN LUZ EN VARIAS HABITACIONES O SIN SEÑAL DE TV.