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Reviews of Chayadol Resort

3.5 out of 5
Chayadol Resort
699 M.24 Kornrat Village, Sunkhongluang Road, Chiang Rai, Chiang Rai

Reviews

8.6

Excellent

Rating 10 - Excellent. 60 out of 137 reviews" "
Rating 8 - Good. 57 out of 137 reviews" "
Rating 6 - Okay. 17 out of 137 reviews" "
Rating 4 - Poor. 3 out of 137 reviews" "
Rating 2 - Terrible. 0 out of 137 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Nice host but beds are hard.
The host was very kind and helpful. The host was fluent in English. The room was nice and we had hot water. Our one complaint like we have for number of places in South East Asia is the fact that the beds were hard and not comfortable for sleeping. Sleep is very important to us so that is an issue.
Stayed 1 night in Feb 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely nice! The room was in very good condition and everything was above my expectations. In my specific room, the hot water never really got hot, but was warm and that was probably the only downside but overall great experience.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020
Response from Som on 5 Apr 2020
Thank you so much for your kind feedback and thank you for trusting us to take care of you in Chiang Rai. We glad to hear that you had a great time with us. We hope to have a chance to welcome you back again when you visiting Chiang Rai :)

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2020
Response from Som on 5 Apr 2020
Thank you so much for your kind feedback and thank you for trusting us to take care of you in Chiang Rai. We glad to hear that you had a great time with us. We hope to have a chance to welcome you back again when you visiting Chiang Rai :)

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel: spotlessly clean!
This little hotel was spotlessly clean. The staff were so helpful. Unfortunately we arrived late and left early. We wished we had more time to enjoy our clean, comfortable room and the hotel’s amenities. Would absolutely recommend them!
Stayed 1 night in Feb 2020
Response from Som on 11 Mar 2020
Dear Khun Dawn, Thank you so much for your kind feedback. We glad to hear that you enjoyed your stay with us :)))) We also hope that we will have a chance to take care of you again. Enjoy the rest of your journey and looking forward to welcome you back to Chiang Rai in the near future.

10/10 Excellent

WILLIAM E

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Som on 5 Jan 2020
Dear Khun William, Thank you so much for trusting us to take care of you in Chiang Rai. We glad to know that you enjoyed your stay with us. We hope you had a great memories of Chiang Rai and hopefully we will have a chance to take care of you again. Kindest Regards, Som

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Som on 9 Sept 2019
Thank you so much :) We glad to know that you enjoyed your stay with us. We are looking forward to welcome you back with us again when you visit Chiang Rai.

8/10 Good

Mei Wah Meggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location little difficult but overall is very OK
I found the receptionist who has white skin, wore black frame glasses that is the one I have to give praise again while I really needed her help to make 2 urgent local call to a orphanages. She gave me great help n I am very appreciated her helping hands. I like this hotel breakfast especially the boiled eggs n congee tasted excellent.
Stayed 2 nights in Jul 2019
Response from Som on 5 Aug 2019
Thank you so much for your kind feedback :) We glad to know that our team member, Em, assisted you to your satisfaction. We hope you had a great time at our hotel and we look forward to welcoming you again when you are in Chiang Rai

8/10 Good

Kee Chuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Stay
The experience is good. The place is comfortable.
Stayed 2 nights in Mar 2019
Response from Som on 5 Jun 2019
Thank you so much for giving us a chance to take care of you while you were in Chiang Rai. We glad to hear that you enjoyed your stay with us :) Looking forward to welcome you back with us again if you visit Chiang Rai in the future.

8/10 Good

Deborah. Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet hotel with good pool
Lovely little hotel which was fine for what I wanted which was a couple of days rest. The area is very quiet. Only problem is no restaurant you if you want night in it’s a microwave meal ! Too far to walk anywhere so you are reliant of taxi or tuktuk.
Stayed 2 nights in Feb 2019
Response from Som on 6 Mar 2019
Thank you so much for your kind feedback. We glad to hear that overall you enjoyed your stay with us. Regarding the restaurant onsite, actually we used to have a restaurant. But the expense was way too high to handle for 14 rooms hotel, so we decided to shut it down and replace with the frozen ready to eat food instead. We know it is not perfect, we will definitely look into what can we make our meal better. We always glad when the guests share their thoughts and experiences with their stay with us so that we know what could be improved and we can make Chayadol Resort better. Thank you so much and we hope to welcome you again when you visiting Chiang Rai in the near future.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is out of the main CBD area of Chiang Rai, about 10 mins by care, it had good sized rooms with average ammenities, unfortunately, it had Thai beds (hard) which were extremely uncomfortable for me getting up in age. The staff were very good. Hotel provides a free shuttle service. Breakfast was basic with enough to fill you up. Overall was OK for the price, however, I would not return due to the beds.
Stayed 3 nights in Feb 2019
Response from Som on 20 Feb 2019
Thank you so much for your kind feedback. We are sorry to hear that you had trouble with bed and even feeling more sorry that we didn't know about this issue while you were here so we could fix it :( We do have topper that we could add in to comfort our foreign guests. We are so sorry this didn't made aware for you when you were here. However we do hope you had a great time in Chiang Rai and do hope that we will have a chance to take care of you to regain your trust with us when you are in Chiang Rai.

10/10 Excellent

Eng Choon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stays Hotel !
A nice and worth hotel to stays in Chiang Rai ... breakfast Porridge was Superb good and nice . Breakfast toast was nice too with butter and 3 types of Jam :)
Stayed 1 night in Jan 2019
Response from Som on 17 Jan 2019
Thank you so much for your kind feedback. We glad you enjoyed our breakfast and had a great stay. We hope to welcome you back again in the near future.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Very friendly staff. Clean pool. Mould in the shower. A bit away from the central city. Too far to walk comfortably. The breakfast is very ordinary western fare. To call it a resort is a lot of a stretch. Beautiful mural next to the pool.
Stayed 3 nights in Jan 2019
Response from Som on 11 Jan 2019
Dear guest, Thank you very much for your kind feedback. We know our location is not perfect but we do hope you enjoyed the peaceful and quiet time during your stay here :) We tried to comfort our guests as much as we can with the downside of the location by providing free shuttle to Central Plaza shopping mall and the night bazarr. However, we understand that it is still not enough to make you feel comfortable with transportation to and from our place. We do apologize that you didn't fully enjoy your stay. Regarding the shower issue, we addressed to our team and will have a look more into it. We thank you so much for your feedback so we will improve accordingly. We thank you so much for choosing us as a place to stay in Chiang Rai and do hope to welcome you back again in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived quite late so we couldn’t dive in the swimming pool, which looked very nice, anymore. The room was very Clean and the beds were comfy. Only remark is the breakfast room, it’s small and it was full when I wanted to go for breakkies.
Stayed 1 night in Dec 2018
Response from Som on 21 Dec 2018
Thank you very much for your kind feedback. We glad to know that you are happy with your stay. We will have a look into what we can do better with our breakfast room when we are fully booked. Thanks again for the suggestion and hope to welcome you back with us again in the future.

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Beautiful hotel and very friendly staff. Comfortable beds and In a quiet location and have bikes that can use to explore. Beautiful views from the balcony. I'd highly recommend staying here.
Stayed 3 nights in Nov 2018
Response from Som on 5 Dec 2018
Thank you so much for your kind feedback. We glad to hear that you enjoyed your stay with us :)))) We hope to welcome you back again if you visit Chiang Rai in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Som on 5 Dec 2018
Thank you so much! glad to know that you happy with your stay with us in Chiang Rai :) hopefully we will have a chance to take care of you again in the future.

8/10 Good

Steve, Australia

Liked: Cleanliness, staff & service, room comfort
Friendly hotel with warm and welcoming decor.
Nice room. Nice friendly staff. Pool was great. Basic food at restaurant was adequate. Breakfast was basic but OK.
Stayed 2 nights in Sep 2018
Response from Som on 27 Sept 2018
Thank you very much for your kind feedback. We glad you enjoyed your stay with us :) Our cook is a local, a hill tribe, so the knowledge of omelette or poached egg is limited. However, we will have a look into this and see what we can do to offer our guests variety of eggs and maybe we could apply this in the future. Thanks a lot for your suggestion. We hope to welcome you back again when you are visiting Chiang Rai!

8/10 Good

David, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good hotel, only problem was transport, easy to get back but getting transport from the hotel is difficult.
Stayed 1 night in Jul 2018
Response from Som on 30 Jul 2018
Thank you so much for your kind feedback. We glad to know that you enjoyed your stay with us. We will have a look into the transportation issue if there is anything we can do to make it better. Thank you so much for letting us know :) enjoy the rest of your journey in Thailand

8/10 Good

PAUL, VICTORIA BC CANADA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
COZY HOTEL WITH AWESOME STAFF
COZY HOTEL WITH AWESOME STAFF. ROOM HAD COMFY BED WITH NICE TV AND CABLE. POOL WAS CLEAN. SHUTTLE TO THE NIGHT MARKET AND THE MALL.
Stayed 3 nights in Jul 2018
Response from Som on 25 Jul 2018
Dear Sir, Thank you so much for giving us feedback. We glad to hear that you enjoyed your stay with us. We hope to welcome you back again when you are visiting Chiang Rai.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, warm staff, nice morning breakfast, thankyou :)
Stayed 1 night in Mar 2018
Response from Som on 21 Apr 2018
Thank you so much for your kind feedback. We glad to hear that you enjoyed your stay with us. Thank you for trusting us to take care of you while you are in Chiang Rai and hopefully we will have a chance to welcome you back again in the near future.

8/10 Good

Benjamin

Liked: Cleanliness, staff & service
Good value for the price.
Had all the necessities, but fair quality. I would return. I drove, so no problems with its locale. Neighborhood dogs can be noisy.
Stayed 1 night in Feb 2018
Response from Som on 21 Apr 2018
Thank you so much for your kind feedback. We glad to hear that overall you enjoyed your stay with us. We hope to welcome you back again the near future.

6/10 Okay

zaa, malaysia

Disliked: Cleanliness, property conditions & facilities
Average hotel away from the main area
Pretty dirty surroundings when I arrived, Location of the hotel is further away from city. If anyone would want to stay there, it’s better to rent a car.
Stayed 2 nights in Feb 2018

10/10 Excellent

Flora, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty & quiet hotel located in residential area
Very nice hotel staff, quiet location and lovely balcony. The hotel is very clean and comfortable. You would never regret to visit Chiang Rai and stay in this lovely hotel. If the hotel can improve its shower facility, then that would be perfect.
Stayed 3 nights in Feb 2018
Response from Som on 8 Mar 2018
Thank you so much for your positive feedback. We glad to know that you enjoyed your stay with us and that your Chiang Rai trip was wonderful. We take feedback seriously so now (today date's 08.03.18) we already install the extra pump for the shower, so the water pressure is better now :) We hope to welcome you back again soon so that you will experience the better version of us :) we promise to do our best everyday and looking forward to take care of you again.

10/10 Excellent

kim, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet part of town
Nice surprise - a little gem in a quiet part of town. They offered free shuttle to the Night Bazaar which was a nice touch. Breakfast was basic - same as all other hotels we have stayed in throughout Thailand.
Stayed 1 night in Jan 2018
Response from Som on 8 Mar 2018
Thank you very much for your feedback. We glad to hear that you enjoyed your stay with us. We will keep improving ourselves each day and hopefully will be able to take care of you again when you visit Chiang Rai in the near future.

8/10 Good

Elainie, Singapore

Liked: Cleanliness, staff & service, room comfort
Personal touch
I was surprised to find a personally written note to welcome me and on another day about a special event nearby. If you are willing to walk there are many nice sidelane stores, coffee cafes, Sunday street market to explore. Breakfast is nothing to rave about. I had a generally above average stay.
Stayed 3 nights in Nov 2017
Response from Som on 30 Nov 2017
Dear Sir, Thank you so much for your kind feedback that gave to us. We glad to hear that overall your experience was great. We will try improve in the aspects that you suggested. We thank you so much for letting us taking care of you in Chiang Rai and hope to welcome you back again in the near future. Kindest Regards,

10/10 Excellent

Komkrit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017
Response from Som on 19 Nov 2017
Thank you very much for your kind feedback. We glad to hear that you enjoyed your stay with us. We will continue improving ourselves to do our best everyday and we hope to welcome you again with us in the near future.

8/10 Good

kL, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good breakfast, nicest staff ever!
This was a great experience for us! We stayed there for 7 days while we got set up for renting a house, and the staff was amazing. They were so kind and so helpful from the get go. They do a lot of little things to make the stay special as well. Also, the pool is pretty good.
Stayed 6 nights in Aug 2017
Response from Som on 11 Sept 2017
Thank you so much for your kind review. We are glad to hear that you enjoyed your stay with us. We hope to welcome you again in the near future.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel away from City centre.
This hotel has all the amenities you expect and the staff are delightful, friendly and go out of way to look after their guests. Pool is clean and maintained well. There is free shuttle to town in the evening. Setting the shower can be a bit tricky but you soon get the hang of it. I would stay here again if I returned to Chiang Rai.
Stayed 5 nights in Jun 2017
Response from Som on 9 Jul 2017
Dear Khun David, Thank you very much for your positive review. We glad to hear that you enjoyed your stay with us. We are looking forward to welcome you back again in the near future. Kindest Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Chayadol Boutique resort review
Our stay at the Chayadol Boutique Resort was wonderful. With friendly guest and very clean and comfortable room and also fast wifi and very cold AC. We had a great stay even thou its only for one night. This place need a recognition.
Stayed 1 night in Jun 2017
Response from Som on 9 Jul 2017
Dear guest, Thank you very much for your positive review :) our team is glad to hear that you had an exceptional stay with us. We hope we will get a chance to welcome you back again in the near future. Kindest Regards, Som

10/10 Excellent

Rog, Mt Shasta, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful lil hotel in a quiet neighborhood.
Super friendly staff and owner! Sqeaky clean, gorgeous cool pools. Away from the center of twon but within easy walking or tuk tuk distance. Can't say enough great things about this place. Although the room was a bit smaller than others, everything else more than made up for it.

8/10 Good

Goggo, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely pool and nice room. Very reasonable price. It is not close to downtown so need extra time to travel to the market. They do provide free tuk tuk every evening at 7pm though

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Nice Resort, location good if you want peace and quiet, only a 10 minute taxi ride to the centre. Staff were friendly. The only concern was at the time of our stay the restaurant and café were closed for refurbishment, no date for re-opening.

10/10 Excellent

Gregor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel , please fix wifi
really nice hotel. staff are the nicest people you will ever meet. rooms are super clean. breakfast is good not a huge feast or variety but i enjoyed it everyday. there is cereal, fruit, bacon and eggs and salad and 2 different asian dishes each day. it is really exactly what i felt like to start most days and tasted good to. the hotel is a little out of town but thats ok thats why i booked it ! nice and quite . nice and relaxed feel. please note this is more a very nice street hotel with a pool and gym than a large resort but i really liked it ! i would give 4.5 stars . please if the hotel reads this please please please fix the wifi in the room . that is my only complaint. i just dont want this hotel losing customers over a small thing to fix like wifi. it may not seem much but it can drive you crazy having to go to reception just to check your phone . otherwise chayadol i would highly recommend and if they fix the wifi issue i would stay here again next time . the free bike hire was great i spent several hours each day getting completely lost in chiang rai and loved it ! also a free taxi each evening at 7 is a great idea and completely changes any negative aspect from being out a little out of town as you get a free trip there and it only takes 5 minutes! thanks for a very relaxing trip chayadol!

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and clean
Located 15 minute walk from main street, free shuttle to night market every day at 7pm. Sunday night market 5 minutes away. Clean and comfortable rooms. Friendly and helpful staff.

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and clean hotel
Very nice rooms ans friendly staff. 5 minute taxi or 20 minute walk to main stree area. 5 minute walk to subday night street market Fast and unlimited wifi and comfortable beds

8/10 Good

Reinhold, Richmond, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet clean hotel
The Chayadol hotel is located a little outside of the city center but in a very good and quiet neighborhood. Getting to the clock tower in the city center takes about 15 - 20 minutes walking. If you don't like to walk you easily can take a tuk tuk or a taxi. The hotel is privately operated by a family. The room and all the public areas are very clean. The staff is very friendly and helpful. Breakfast is served buffet style with coffee, toast, fresh fruits, fried eggs sunny side up and sausage etc. everything is replenished as they go. There are two good restaurants nearby which are mainly frequented by locals and are no tourist traps: a) a Thai style barbecue "as much you can eat" about 10 min walking when you turn left at the queen Sirikit picture on Sankhongluang RD and b) the Charinee restaurant with original Thai food 50 meters when you turn right at the same picture.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Todd

Disliked: Cleanliness, room comfort
An OK hotel.
It looked better online.

10/10 Excellent

kerry, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Highly recommend staying here, great friendly staff, good breakfast, good location just out of town. Definitely stay there again. Oh and the pool great too

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is little bit far from the main road in Chiang Rai. You need a private transportation to get there.
Response from Som on 5 Jul 2016
Thank you very much for your feedback. We hope to welcome you back with us in the near future

8/10 Good

H, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Played my own music on the speakers around the pool. The residential area was nice and quiet but a little too far to walk downtown. Extremely friendly and helpful staff. Good wifi and TV.
Response from Som on 5 Jul 2016
Thank you very much for your feedback. We glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to city
Excellent hotel friendly staff great food and very clean would highly recommend
Response from Som on 5 Jul 2016
Thank you very much for your feedback. We glad to hear that you enjoyed your stay with us. We hope to welcome you back with us in the near future.

6/10 Okay

Virginia, Canada

Liked: Staff & service, property conditions & facilities, room comfort
I have mixed feelings about my review because the staff were lovely but I did have issues with the hotel. The location was difficult to find. Without my GPS, I couldn't have done it. The room was nice but the bed was a little hard and the bathroom amenities were lacking somewhat. There was a small ant problem both in the bathroom and in the dining area but ants are a common problem anywhere in Thailand. The biggest problem was noise at night. There is Karaoke and it gets loud. Otherwise, I enjoyed my stay but probably won't book there again.
Response from Som on 16 Apr 2016
Dear Verginia, Thank you very much for choosing Chayadol Resort as your stay in Chiang Rai. During your stay there was an event call 'King Mengrai festival' which held once a year at Chiang Rai old airport where it located 2 km away from us. The event is including a concert at night for ten nights. We are sorry about this noise problem since this is nothing we can do about it. However, we provide earplugs for free to guests during the event because we knew it would be pretty loud and disturb. Moreover, the bed in Thailand might be a bit hard for foreign guests so we have soft toppers on demand service for guest as well. We are sorry that this is not made aware to you so that we can at least solve your problem during your stay. Your comment is precious to us. We will continue improve ourselves and we hope to welcome you back again if we have an opportunity.

8/10 Good

Valerie, Victoria, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tucked away in Chiang Rai
This hotel is a. Little bit away from town, but a taxi or tuk tuk is does not cost you much. For the price we found this was excellant value. Not a big selection for breakfast, but enough to get your day started. We used the tour guide services at the hotel, and that worked out very well. Nice comfortable van, and though our guide did not speak much English, he was helpful in conveying suggestions and indicating directions. There are laundry services within walking distance, as well as some neighborhood stores if you venture out. We walked over to a festival that took place while we were there, that the hotel told us about. The area can be a bit intimidating at night, but we found a lot of locals who did their best to help us, even with the language gap. The cafe attached to the hotel was a nice place to have a couple of beer in the evening.
Response from Som on 16 Apr 2016
Dear Valerie, Thank you very much for choosing Chayadol Resort as your place to stay in Chiang Rai. I have shared your positive comments with the team. We are looking forward to welcome you again in the near future.

4/10 Poor

Tjanatja , Melbourne, Australia

Disliked: Cleanliness, property conditions & facilities
Only good for a one night stay.
The owner was really welcoming and lovely to talk to. I can see that this family owned business is really trying to make it work, and teddy bears are cute. But unfortunately, I wouldn't stay there again, unless they fixed up the somewhat mouldy areas of the bathroom and the ant problem. I went on a day tour (2,700 baht) with a tour guide (even though very lovely) that spoke very minimal English. Respect the local, but it would've helped if the tour guide spoke a little bit more English as I wanted to ask questions and couldn't because they couldn't answer them. Also, the tour included a boat ride over the border to Lao which I needed an original passport for (but didn't have), they didn't really accept photocopy version to be scanned, still got to cross for 30 minutes but cost me 800 baht (extra) opposed to the 30 baht I was told by the tour guide. A lot of miscommunication between me and the tour guide, it also would have been nice if they outlined in their tour packages that an original passport was required for that particular tour, considering I thought it was just a visit to the golden triangle not actually take a trip over to Lao. And also that extra fees for entry to certain attractions are not included with the 2,700 baht fee. The staff, friendly and egar to help, also had minimal English so made it a bit difficult to communicate clearly what I needed. The cafe and food however was pretty delicious.
Response from Som on 12 Feb 2016
Dear Tjanatja, Thank you very much for choosing Chayadol Resort as your place to stay in Chiang Rai. I am sorry to hear that you did not enjoyed your trip out with the hotel van service and surprised to know that you misunderstood that our driver is a tour guide. Actually at Chayadol we provide a 'drive around' service for our guests, so that the guests can easily visit places in Chiang Rai without hustle here and there trying to travel by themselves. Our driver is local and unfortunately he is not train to be a tour guide. Moreover, since this is a drive service so we only charge for driver and fuel, not include the ticket fee for attractions. We are truly sorry that this not made aware to you and that you had an unpleasant experience with the trip. Thank you very much once again. Your precious comment is helpful for us and we will make sure to improve ourself.

4/10 Poor

WGJ

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pool view was nice but that is it. Never again.
Only stayed overnight for a bus transfer but the hotel isn't as good as it appears online. The first room I was put in had bugs (dead and alive) both in and on my bed. They were not bed bugs but ants and other crawlers. The ceiling had cobwebs, a large visible spider and ants crawling up the walls. We moved rooms. Less bugs but still a few on the bed. Towels a bit sour smelling. Not a great hotel in regards to cleanliness. Staff was polite but that was it. Will not stay here ever again.

8/10 Good

sabino, mexico

Liked: Cleanliness, staff & service, room comfort
Nice place but the wifi...
The hotel is little far from the mainstream sites, however you can rent per day a car (1000baht) or a motorcycle (250baht) and reach the places pretty fast!
Response from Som on 12 Feb 2016
Dear Sabino, Thank you very much for choosing Chayadol Resort as your place to stay in Chiang Rai. It seems that our location is far from the mainstream sites, but actually Chiang Rai is a small town so you can travel around and reach any place easily as you have experienced. We also provide free bike for guests to roaming around as well. Thank you very much for your comment, we will continue improving ourselves and looking forward to welcome you back again in the near future.

10/10 Excellent

teresa, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would recommend .lovely quiet place
We stayed for three nights .It was lovely and clean .staff excellent also breakfast good . It has a lovely pool
Response from Som on 16 Apr 2016
Dear teresa, Thank you very much for choosing Chayadol Resort as your place to stay in Chiang Rai. i have shared your positive comments with the team. We are looking forward to welcome you again in the near future.

6/10 Okay

Michael

Disliked: Staff & service
Ok
Well for the price etc is ok but it wasn't my type of hotel if you want a cheap room etc for a night or two it would be ok it was clean etc not putting backpackers down etc but it would be more a backpackers hotel
Response from Som on 16 Apr 2016
Dear Michael, Thank you very much for choosing Chayadol as your place to stay in Chiang Rai. Chayadol aims to provide an excellence service in a budget price, so that everyone can experience a great service during their journey. We are sorry to hear that we are not your type of hotel. Thank you for your comments. We will keep improving ourselves and maybe one day we can be the type of hotel you enjoyed and have a chance to welcome you back once again with us.