Standard Room, 2 Queen Beds

Reviews of Days Inn by Wyndham Great Lakes - N. Chicago

2 out of 5
Days Inn by Wyndham Great Lakes - N. Chicago
3000 North Skokie Highway, North Chicago, IL

Reviews

6.4
Rating 10 - Excellent. 224 out of 1000 reviews" "
Rating 8 - Good. 211 out of 1000 reviews" "
Rating 6 - Okay. 235 out of 1000 reviews" "
Rating 4 - Poor. 172 out of 1000 reviews" "
Rating 2 - Terrible. 158 out of 1000 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay for the budget.Will definitely recommend it.
Stayed 1 night in May 2024
Response from J on 20 May 2024
Thank you so much for your kind words! We're thrilled to hear that you had an awesome stay with us and found it to be a great value for the budget. Your recommendation means a lot to us. We look forward to welcoming you back soon!

10/10 Excellent

Jose Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quite and clean
Stayed 2 nights in May 2024
Response from J on 12 May 2024
Thank you Jose! We hope to see you soon!

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly a great place to stay in
Stayed 1 night in May 2024
Response from mike on 11 May 2024
Hi Michael!Thank you for your review! We are delighted that you had a great stay!We hope to see you soon!

8/10 Good

Cstherine C

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just had a bit of a shock when they told us it would be 83 dollars and said plus 100 dollars plus the original price, to hold for 30 days before putting it back in our account, i hope they do.
Stayed 1 night in May 2024
Response from mike on 11 May 2024
Hello Cstherine C1Thanks for the 4/5 review! After looking at your reservations you have two rooms booked. The deposit is 50.00 per room. We release the deposit the night you check out once checking the room. We do not hold your deposit for 30 days. It depends on how many days, typically 5-10 business days for your bank takes to remove the pending status. We have a sign posted at the front desk of this policy and sent you an email welcome letter stating the 50.00 deposit when you booked the room. We thank you for staying with our property and hope to see you soon.

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service prompt service and overall great service
Stayed 1 night in May 2024
Response from J on 5 May 2024
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay and found our service to be prompt and great overall. We strive to provide the best experience possible for all our guests, and it's rewarding to know that we succeeded in making your stay enjoyable. We look forward to welcoming you back on your next visit!

10/10 Excellent

Jose m

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything is nice but I don’t like that every time you go there the guy is asking for a review that’s annoying
Stayed 1 night in Apr 2024
Response from J on 4 May 2024
We're sorry you find our request for feedback annoying. Maybe if you could see past your own nose, you'd notice that every time you bothered to write a review, you got a king-size upgrade. If you prefer not to participate, we understand, but perhaps reconsider the value of your time against the rewards offered.

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really impressed by the cleanness of the hotel. Great staff.
Stayed 4 nights in Apr 2024
Response from Mike on 22 Apr 2024
Thanks Marie! We appreciate your feedback! Thanks?

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mike on 23 Apr 2024
Thank you Jorge!We appreciate your feedback!

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mike on 22 Apr 2024
Hi Alex!Thanks for the 5 star review! We appreciate it and hope to see you soon!

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank You for everything!!! Our stay was Awesome!
Stayed 3 nights in Apr 2024
Response from Mike on 20 Apr 2024
Hi Adrian!We are delighted your had an awesome stay! Thank you for your feedback and we hope to see you soon.

10/10 Excellent

Safiatu

Liked: Cleanliness, staff & service, property conditions & facilities
Jay was very pleasant, professional and according.
Stayed 4 nights in Apr 2024
Response from Mike on 15 Apr 2024
Hi Safiatu!Thank you for staying with our hotel. We appreciate your feedback! Hope yo see you soon!

6/10 Okay

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
staff front desk J was cool and helpful, i didn’t like that my card would stop working every time i went out of my room
Stayed 4 nights in Apr 2024
Response from J on 14 Apr 2024
Thank you for sharing your feedback with us! We're thrilled to hear that you found our front desk staff, particularly J, to be cool and helpful during your stay. Regarding the issue with your card deactivating, our system logs indicate that this typically occurs when the key card is kept too close to electronic devices such as phones or wallet or kept open in the card holder. We apologize for any inconvenience this may have caused and appreciate your understanding. If there's anything else we can assist you with, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for a smoother experience in the future!

10/10 Excellent

Brianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reallly clean
Stayed 2 nights in Apr 2024
Response from Mike s on 12 Apr 2024
Hi Brianna!Thank you for noticing the cleanliness of the hotel!We will share with our team. We hope to see you again the Days Inn Great Lakes Hotel!

10/10 Excellent

Amada

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night we arrived my flight was delayed. I called the moment we landed to inform the Hotel. Upon arrival Sai checked us in. Any questions and concerns if he didn't have the answer he googled it and found a solution. Everyone from staff to get throughout our stay went above and beyond the call of duty. This establishment should have a 5 star raiting in customer service. I extended my stay and laundry service was available upon request for a small fee. I'm so pleased with the cleanliness of this place. No flies, no crwwpy crawlers of any sort. Great price great amenit, friends staff, definate peace of mind during stay. Thank you for everything you and your establishment did for me and my family.
Stayed 4 nights in Apr 2024
Response from J on 11 Apr 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Sai and the rest of our team were able to make your stay enjoyable, despite the initial hiccup with your flight delay. It's wonderful to know that our staff's dedication to excellent service shone through, from providing helpful information to going above and beyond to ensure your comfort. We're delighted that you found our establishment clean and welcoming, and we're especially glad that you and your family felt at ease during your stay. We appreciate your kind words and look forward to welcoming you back again soon!

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service
Could be cleaner, the shower curtain rod isn’t put up correct.
Stayed 1 night in Apr 2024
Response from J on 8 Apr 2024
Thank you for your feedback. We apologize for any cleanliness issues you experienced during your stay and will address them with our housekeeping team immediately. Additionally, we'll ensure that the shower curtain rod is properly installed to enhance the comfort of future guests. We appreciate your insights and hope to welcome you back for an improved experience.

10/10 Excellent

gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great. Staff at frontdesk were nice and generous. He's excellent and job well done.
Stayed 1 night in Apr 2024
Response from Mike on 4 Apr 2024
Hi Gina!Thanks for your kind words! We are glad the front desk was able to help you. Thank you for staying with Days Inn Great Lakes.

10/10 Excellent

maria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love the location since we are here for a military graduation. It’s literally across the street. There is a shuttle offered which takes the stress off of dealing with new area traffic anxiety. The front desk agent that assisted us made our check in so seamless. He was polite, informative, and professional. I would recommend this place to anyone staying in this area. Rooms are spacious and WiFi’s fast !
Response from J on 3 Apr 2024
Thank you so much for taking the time to share your feedback! We're thrilled to hear that our convenient location and shuttle service helped alleviate any travel stress during such an important event like a military graduation. It's fantastic to know that our front desk team provided you with a seamless check-in experience and that you found them to be polite, informative, and professional. We're also glad you enjoyed the spacious rooms and fast WiFi during your stay. Your recommendation means the world to us, and we look forward to welcoming you back whenever your travels bring you to the area again!

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mike on 30 Mar 2024
Hi Keith!Thank you for staying with us! We appreciate it!

10/10 Excellent

Verania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sam was amazing and the housekeepers were quick and cleaned well.
Stayed 3 nights in Mar 2024
Response from J on 25 Mar 2024
We're thrilled to hear that you had such a positive experience during your stay with us! Sam and our dedicated housekeeping team take great pride in providing exceptional service and maintaining a clean and comfortable environment for our guests. Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back soon for another enjoyable stay. Thank you for choosing us!

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good to stay for some days
Stayed 2 nights in Mar 2024
Response from Mike on 24 Mar 2024
Hi Jorge!We are thrilled you had a perfect stay! Thank you so much for the perfect score! We hope to see you soon!

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Mar 2024
Response from Mike on 23 Mar 2024
Hi Darren!Thanks you for taking time out and scoring our hotel. We are delighted that you had a perfect stay with us. We hope to host you soon! Safe travel!Thank you!

10/10 Excellent

Coreyna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convenient restaurants around the area!
Stayed 5 nights in Mar 2024
Response from Mike on 22 Mar 2024
Hi Coreyna!Thank you so much! We appreciate your feedback and delighted to hear you had a good experience with our hotel. We will send the message to the staff of your compliments.

10/10 Excellent

Pedro Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will recommend this place to others.
Stayed 2 nights in Mar 2024
Response from J on 22 Mar 2024
Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience during your stay with us. Recommendations like yours mean the world to us, and we truly appreciate your support. We look forward to welcoming you back in the future!

10/10 Excellent

Juan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good management
Stayed 2 nights in Feb 2024
Response from J on 2 Mar 2024
Thank you for your positive feedback on our hotel management! We're glad you had a great experience. Looking forward to welcoming you back soon!

10/10 Excellent

Horace Jude

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was absolutely perfect no complaints. thanks.
Stayed 3 nights in Feb 2024
Response from Mike -Guest Services on 22 Feb 2024
Hi Horace Jude!Thank you for taking the time and giving us your feedback!We are very excited you had an awesome stay. We hope to see you soon!! Safe travels and make it an awesome day!

10/10 Excellent

Johnovan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazinf service
Everything was really good, they had breakfast in the morning which gave us a good start to the day and cost efficient. But they also let me upgraded my room for free to a kind which was very nice and let me extend my check out to a later time since i had a later flight. The housekeeping and everything overall was very good, would come again!
Stayed 3 nights in Feb 2024
Response from J on 19 Feb 2024
Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay, especially the complimentary breakfast and the room upgrade. We're glad we could accommodate your needs with a later check-out time. Your kind words about our housekeeping and overall experience mean a lot. We look forward to welcoming you back on your next visit!

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from J on 19 Feb 2024
Hi Karl! We are delighted you enjoyed your stay with us. Thank you for the 10/10. We hope to see you soon.

10/10 Excellent

Brynn

Stayed 2 nights in Feb 2024
Response from J on 20 Mar 2024
Thank you Brynn.We appreciate your rating and we are thrilled that you enjoyed our hotel!We hope to see you soon! Take care.

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
This was a friendly, nice, clean place to stay and provided everything that we needed .
Stayed 3 nights in Feb 2024
Response from Mike on 16 Feb 2024
Hi Kerry! We are ecstatic you enjoyed your stay! Our team appreciates your kind words and. Thanks for your feedback and hope yo see you soon!

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from J on 17 Feb 2024
Hello Moore,Thank you for taking the time to share your feedback about your recent stay. We noticed that your rating was 2/10, but unfortunately, there were no specific comments provided to help us better understand your experience. We take guest satisfaction seriously, and your input is crucial in identifying areas where we can enhance our services.If there were any specific issues or concerns that you would be willing to share, we would greatly appreciate more details so that we can address them promptly. Our goal is to ensure that every guest has a positive and comfortable experience, and your insights are valuable in achieving that.Thank you once again for your review, and we hope to have the opportunity to better meet your expectations in the future.

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m in Illinois for my fiancés Navy graduation ceremony. Days Inn has been very accommodating. They have provided a plethora of information, including different methods of transportation and good restaurants in the area. They upgraded my room for me and let me check in 30 minutes early.
Response from Mike on 15 Feb 2024
That's wonderful to hear! I'm delighted you had such a positive experience at Days Inn during such a special occasion. We're committed to making your stay as comfortable and convenient as possible. Thank you for choosing us, and congratulations to your fiancé on their Navy graduation!

10/10 Excellent

Sensarae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great as always the only hotel I go too!
Stayed 1 night in Feb 2024
Response from J on 11 Feb 2024
Thank you so much for your positive feedback! We're delighted to hear that you had a fantastic experience during your stay with us. It's wonderful to know that our hotel continues to be your preferred choice. We appreciate your loyalty and look forward to welcoming you back on your next visit. If there's anything specific you enjoyed or any suggestions you have, feel free to share.

10/10 Excellent

Daniel, Shelbyville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful when I checked in.Recommend this hotel if you are in the area for lodging.
Stayed 3 nights in Feb 2024
Response from Mike s on 11 Feb 2024
Thank you Daniel!We are glad you enjoyed your stay. We will let the staff know they are doing a great job! We hope to see you soon!

10/10 Excellent

Janet

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024
Response from J on 11 Feb 2024
Hi Janet! We are delighted you enjoyed your stay with us. Thank you for the 5/5. We hope to see you soon.

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from sai on 9 Feb 2024
Hi Ana! We are delighted you enjoyed your stay with us. Thank you for the 5/5 . We hope to see you soon.

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jan 2024
Response from J on 3 Feb 2024
Thank you for choosing us during your recent stay. We've noted your 6/10 rating and sincerely apologize for any shortcomings. To better address your concerns, could you please share more details? Rest assured, we take your comments seriously and will use them to improve our services.

10/10 Excellent

Rosanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente todo.
Stayed 2 nights in Jan 2024
Response from sai on 3 Feb 2024
Hi Rosanna! We are delighted you enjoyed your stay with us. Thank you for the 10/10. We hope to see you soon.

10/10 Excellent

Brandon

Stayed 10 nights in Jan 2024
Response from Mike on 1 Feb 2024
Hi Brandon!We are delighted you enjoyed your stay with us. Thank you for the 10/10. We hope to see you soon.

10/10 Excellent

Ramonito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money and good location
The location is very convenient and super close to the Navy Base! Just a couple of miles drive to any restaurant in the area. Housekeeping cleaned everyday or as requested. Shoutout to Sai & Jay - the morning and evening Receptionist. They gave us very good service!
Stayed 2 nights in Jan 2024
Response from J on 31 Jan 2024
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our convenient location, proximity to the Navy Base, and accessibility to nearby restaurants met your expectations. It's also wonderful to know that our housekeeping team and receptionists, Sai and Jay, provided you with excellent service. We appreciate your kind words and hope to welcome you back soon!

10/10 Excellent

Jose m

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the jacuzzi so much
Stayed 1 night in Jan 2024
Response from J on 30 Jan 2024
Hello Jose,Thank you for the glowing 5/5 review! We're thrilled to hear you had a fantastic stay. Your positive feedback means a lot to us. We can't wait to welcome you back!

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from J on 31 Jan 2024
Hello Ruby,Thank you for the glowing 5/5 review! We're thrilled to hear you had a fantastic stay. Your positive feedback means a lot to us. We can't wait to welcome you back!

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked that they were so accommodating and welcoming it was greatly appreciated
Stayed 1 night in Jan 2024
Response from Mike S. on 29 Jan 2024
Hi Lester!Your appreciation means the world to us! We're thrilled that you felt accommodated and welcomed during your stay. Providing a warm and hospitable environment for our guests is our top priority, and we're delighted that you felt it firsthand. If you ever find yourself back in the area, we'd love to welcome you again for another wonderful stay!

10/10 Excellent

Deana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from sai on 28 Jan 2024
Hi Deana, Thank you for your 10/10 Score! We're thrilled to see that you had a fantastic experience during your stay. If you have any specific feedback or if there's anything you'd like to highlight, feel free to share. We hope to have the pleasure of hosting you again soon!

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from J on 23 Jan 2024
Hi Maria, Thank you for your 10/10 Score! We're thrilled to see that you had a fantastic experience during your stay. If you have any specific feedback or if there's anything you'd like to highlight, feel free to share. We hope to have the pleasure of hosting you again soon!

10/10 Excellent

Demetris

Liked: Amenities
Stayed 2 nights in Jan 2024
Response from J on 19 Jan 2024
Thank you for your perfect score! We're thrilled to see that you had a fantastic experience during your stay. If you have any specific feedback or if there's anything you'd like to highlight, feel free to share. We hope to have the pleasure of hosting you again soon!

10/10 Excellent

Omar

Stayed 1 night in Jan 2024
Response from J on 18 Jan 2024
Thank you for your perfect score! We're thrilled to see that you had a fantastic experience during your stay. If you have any specific feedback or if there's anything you'd like to highlight, feel free to share. We hope to have the pleasure of hosting you again soon!

10/10 Excellent

Paolo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Highly recommended!
Response from Mike S. on 18 Jan 2024
Hi Paolo! Thank you so much for your feedback! We are delighted you enjoyed your stay and hope to see you soon! Safe travels!

10/10 Excellent

North

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean , convenient and staff are all nice.
Response from J on 16 Jan 2024
Thank you for sharing your positive feedback! We're delighted to hear that you found our hotel convenient, clean, and our staff exemplary. We appreciate your kind words and look forward to welcoming you again in the future!

10/10 Excellent

Sensarae

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from J on 16 Jan 2024
Thank you for your perfect score! We're thrilled to see that you had a fantastic experience during your stay. If you have any specific feedback or if there's anything you'd like to highlight, feel free to share. We hope to have the pleasure of hosting you again soon!

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from J on 11 Jan 2024
Hi Marie! Thank you for the 5/5 review of your stay! We are ecstatic that you had a great experience. We hope to see you soon!