Dear Silvia, Thank you for choosing our hotel and for taking the time to provide feedback. It's disappointing to learn that our front desk staff didn't provide you with the assistance and information you needed. This is certainly not representative of our typical service standards, and we sincerely apologize for any frustration this may have caused. Your feedback is invaluable to us, and we will address this issue with our team to ensure that such lapses don't happen again in the future. We hope to have the opportunity to welcome you back for a much-improved experience soon.Sincerely,Hotel Management

Dear John, We are delighted to hear that your stay at Extended Stay America was convenient and peaceful! Providing a tranquil environment for our guests is a top priority, and we are thrilled that you experienced just that. Your satisfaction means the world to us, and we look forward to welcoming you back for another enjoyable stay. Sincerely,Hotel Management

Dear Boyce, Thank you for choosing Extended Stay America. We are thrilled that your overall experience was positive, and we hope we have the chance to welcome you back in the near future!Sincerely,Hotel Management

Dear Layek, Thank you for choosing Extended Stay America for your stay! We're delighted you found our accommodations suitable for more extended stays. Your comfort is our priority, and we appreciate your positive feedback. Should your travels bring you back to the area, we look forward to hosting you again for another enjoyable experience. Safe travels!Sincerely,Hotel Management

Dear Sima, Thank you for being our guest at Extended Stay America. We are glad you enjoyed your time here and found us to be of great value. We take pride in providing our guests with a comfortable and pleasing atmosphere; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Hotel Management

Dear Patrick, Thank you for staying with us and sharing your review. Please accept our apologies, as we never mean to disappoint our guests in any way. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. We assure you that what you experienced is unacceptable by our standards, and we will address this with the concerned team for improvement. Thank you again for your candid feedback, as this helps us to improve the experience for future guests. We hope you will allow us to provide you with the flawless stay you deserve on a future visit.Sincerely,Hotel Management

Dear Priya, Thank you so much for your outstanding review. We are glad that everything went well during your stay and made for a memorable experience. Thank you for choosing Extended Stay America, and we would love to have you back whenever you're in the area.Sincerely,Hotel Management

Dear Claud, Thank you for reviewing your stay at Extended Stay America. We are glad you enjoyed your stay, and we appreciate you taking the time to share your review with fellow travelers. We hope to see you again on your next visit to Chicago.Sincerely,Hotel Management

Dear Guest, We are sorry we failed to meet your expectations and hope you will accept our apologies for what transpired. Providing a seamless visit throughout our hotel is our top priority, and we are sorry for failing you. We have discussed your feedback with our hospitality team to be more diligent in serving our future guests. Moreover, we have shared your concern regarding our amenities and complimentary grab-and-go breakfast with the appropriate individuals to see how we can enhance our guest's experience moving forward. We hope to have the pleasure of hosting you again so we can deliver the exceptional stay you deserve.Sincerely,Hotel Management

Dear Danielle, Thank you for staying at our hotel and for your candid feedback. We want our guests to have a comfortable stay and to get a restful night’s sleep, so we are sorry that you found your mattress to be uncomfortable. Our front desk is always available and happy to make you as comfortable as possible. We continually work to improve our accommodations, and we appreciate you sharing your comments. We hope that you will stay with us again; we are confident you will have the exceptional stay you deserve.Sincerely,Hotel Management

Dear Peter, Thank you for choosing Extended Stay America. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management

Dear Roberto, Please accept our apologies for not providing the attentive service we strive to give every guest. Rest assured that this issue has been addressed with our staff and will not be repeated. We truly hope you will give us another chance to prove that we are committed to providing outstanding hospitality to every guest. We hope to see you again soon.Sincerely,Hotel Management

Dear Norma, on behalf of our entire team, thank you for taking the time to post such wonderful feedback about Extended Stay America. We are delighted that you thoroughly enjoyed your stay, notably our location and amenities. It was such a pleasure hosting your visit, and we hope to have the honor of doing so again soon.Sincerely,Hotel Management

Dear Katina, Thank you for choosing us and sharing your experience. We are glad you had an overall great stay, but we are disappointed knowing we did not meet every expectation. We will address your concerns with the appropriate individuals to ensure this does not happen again. We are grateful for your patience, and we hope you will revisit for the flawless visit you deserve.Sincerely,Hotel Management

Dear Dan, it is nice to read that our central location worked so well for you and improved your time with us. We care about the satisfaction of our guests; therefore, we appreciate you letting us know what we can do to make your next stay perfect. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management

Doralba, thank you for being our guest. We regret the unpleasant stay and that we did not meet your expectations. We are also sorry for the inconvenience you had due to our kitchenware policy. Additionally, if you have any financial queries, please reach out to our front desk, as they will be more than happy to assist you. We hope you will consider giving us a second chance the next time you are in this area. Sincerely, Hotel Management

Michael, we are very disappointed that we did not meet your expectations during your visit. Our team strives to make sure each guest has a pleasant stay, so we apologize this was not your experience. We appreciate you sharing these details, and we are very grateful for your patience. We hope you will stay with us again so we can show you the hospitality you deserve. Sincerely, Hotel Management

Leonel, thank you for sharing your review of Extended Stay America. We are delighted that your stay with us was pleasant, and the thoughtful service provided by our associates exceeded your expectations. It was a pleasure having you as our guest, and we love knowing you will return soon. Sincerely, Hotel Management

Lateesha, thank you for staying with us. We are pleased your overall stay with us was pleasant and that our wonderful location worked well for you. Thank you once more for allowing us to be of service. We hope to have the pleasure of doing so again on your next visit to the area. Sincerely, Hotel Management

Rosa, It's so nice to read your positive review of your recent stay at Extended Stay America. Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team, especially with front desk associates. Thank you for being our guest, and we look forward to your next stay. Sincerely, Hotel Management