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The Royal Sonesta Chicago Downtown
4.0 star property

Riverfront Chicago hotel in Downtown Chicago with 24-hour fitness

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Royal Sonesta Chicago Downtown

Photo gallery for The Royal Sonesta Chicago Downtown

Exterior
Exterior
Exterior
Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe
Meeting facility

Overview of The Royal Sonesta Chicago Downtown

VIP Access
Reviews
9.0

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • Restaurant
  • BarBarBar

Check out the area

Map
71 E Wacker Dr, Chicago, IL, 60601
  • Popular LocationChicago Riverwalk1 min walk
  • Popular LocationMichigan Avenue2 min walk
  • Popular LocationMillennium Park7 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)42 min drive
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Room options

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Family)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 King Bed (Family)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Royal)

Fridge, coffee/tea maker

Superior Suite, 1 King Bed (Royal)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed (Columbus)

Fridge, coffee/tea maker

Studio, 1 King Bed (Columbus)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 King Bed, River View

Fridge, coffee/tea maker

Superior Suite, 1 King Bed, River View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • 89 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (State)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Superior Suite, 1 King Bed (State)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • 139 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • 139 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (State, Hearing)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Superior Suite, 1 King Bed (State, Hearing)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • 139 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • 157 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Accessible (Royal, Tub)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 2 Queen Beds, Accessible (Royal, Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Accessible

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 1 King Bed, Accessible

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds, River View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 2 Queen Beds, River View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Accessible (Royal, Tub)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 1 King Bed, Accessible (Royal, Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds, Accessible (Royal, Hearing)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 2 Queen Beds, Accessible (Royal, Hearing)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, River View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 1 King Bed, River View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (LaSalle)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Superior Suite, 1 King Bed (LaSalle)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Skyline)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed (Skyline)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • 139 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio, 1 King Bed, Accessible (Columbus, Roll-In Shower)

Fridge, coffee/tea maker

Superior Studio, 1 King Bed, Accessible (Columbus, Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Fitness)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 King Bed (Fitness)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Hearing)

Fridge, coffee/tea maker

Superior Suite, 1 King Bed (Hearing)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Plasma TV
Hypo-allergenic bedding
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, City View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Accessible

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, Multiple Beds, Accessible

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
  • 157 sq m
  • Sleeps 5
  • 2 King Beds

Similar properties

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River Hotel
Pet-friendly
Free WiFi
Restaurant
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8.8 out of 10, Excellent, (2778)
The price is €146
per night
21 Apr - 22 Apr
River Hotel

About the area

Chicago

Located on a river, The Royal Sonesta Chicago Downtown is in Downtown Chicago, a walkable area in Chicago with good shopping. Michigan Avenue and Navy Pier are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Millennium Park and Grant Park. Looking to enjoy an event or a match? See what's going on at Soldier Field or McCormick Place. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.
Visit our Chicago travel guideOpens in a new window

What's nearby

  • Chicago Riverwalk - 1 min walk
  • Michigan Avenue - 2 min walk
  • Millennium Park - 7 min walk
  • Grant Park - 16 min walk
  • Navy Pier - 4 min drive

Getting around

  • Randolph-Wabash Station - 4 min walk
  • Millennium Station - 6 min walk
  • Chicago O'Hare International Airport (ORD) - 40 min drive

Restaurants

  • LH Rooftop
  • The Royal Sonesta Chicago Downtown - 1 min walk
  • Sweetwater Tavern and Grille
  • Base Bar - 2 min walk
  • Cerise - 2 min walk

About this property

The Royal Sonesta Chicago Downtown

Hotel near Chicago Riverwalk
Located close to Michigan Avenue and Millennium Park, The Royal Sonesta Chicago Downtown provides a bar, a 24-hour gym and a business centre. The on-site restaurant, Hoyt's American Tavern, features American cuisine and happy hour. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Valet parking (surcharge), a porter/bellboy and a banquet hall
  • A 24-hour front desk, luggage storage and smoke-free property
  • Tour/ticket information, a ballroom and concierge services
  • Guest reviews give good marks for the breakfast, central location and helpful staff
Room features
All 381 individually furnished rooms offer comforts, such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and dressing gowns. Guest reviews highly rate the overall comfort, size rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 37-inch plasma TVs with premium channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 58 per night)
  • Valet parking on site (USD 75 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hoyt's American Tavern

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services
  • Weekly housekeeping

Business services

  • 16,000 square feet of conference space
  • 18 meeting rooms
  • Business centre

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (83 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (77 centimetre high)

More

  • 39 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 37-inch plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 30 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for wireless Internet in public areas: USD 0.00 per day (rates may vary)
  • Self-parking fee: USD 58 per night
  • Valet parking fee: USD 75 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply

Property is also known as

Chicago Grand Wyndham
Wyndham Chicago Grand
Wyndham Chicago Grand Riverfront
Wyndham Grand Chicago Riverfront
Wyndham Grand Riverfront
Wyndham Grand Chicago Riverfront Hotel
Wyndham Grand Riverfront Hotel Chicago
71 Hotel Chicago
Hotel 71 Chicago
Wyndham Grand Riverfront Hotel

Frequently asked questions

Is The Royal Sonesta Chicago Downtown pet-friendly?

Yes, The Royal Sonesta Chicago Downtown allows pets (limit 2 total). There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Royal Sonesta Chicago Downtown?

As of 16 Apr 2024, prices found for a 1-night stay for 2 adults at The Royal Sonesta Chicago Downtown on 21 Apr 2024 start from €208.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Royal Sonesta Chicago Downtown?

Self-parking is available for USD 58 per night. Valet parking is available for USD 75 per night.

What time is check-in at The Royal Sonesta Chicago Downtown?

Check-in start time: 4 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Royal Sonesta Chicago Downtown?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Royal Sonesta Chicago Downtown located?

Located in Downtown Chicago, this hotel is steps away from Chicago Riverwalk and Michigan Avenue. Millennium Park and Grant Park are also within 1 mi (2 km). Randolph-Wabash Station and State Station are within a 5-minute walk.

The Royal Sonesta Chicago Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1287 out of 1888 reviews" "
Rating 8 - Good. 328 out of 1888 reviews" "
Rating 6 - Okay. 138 out of 1888 reviews" "
Rating 4 - Poor. 63 out of 1888 reviews" "
Rating 2 - Terrible. 72 out of 1888 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julio, Tampa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent attention
Stayed 3 nights in Apr 2024

10/10 Excellent

Lindsay

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great! Walking distance from everything downtown. Nice to have restaurant/bar at hotel. Clean facility!
Stayed 3 nights in Apr 2024

10/10 Excellent

deshawna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in Apr 2024

10/10 Excellent

Malica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional customer service, super clean, views are great. I was pleased with the overall experience, can't wait to stay there again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Breana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 1 night in Apr 2024

10/10 Excellent

alfred, bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great hotel
Stayed 3 nights in Apr 2024

8/10 Good

Cheryl Anne, Morrow

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to a lot of things and hotel felt very nice (well-decorated, etc). We were placed right across from the elevator (which I don’t understand a hotel having any rooms that close) and it was awful. There were people being loud and smoking weed, going up and down in the elevator from our floor and it was as if they were in our room - it was so loud. We didn’t sleep at all. We had to put a towel over the door crack to try and keep the marijuana smell from continuing to come into our room. Certainly ensured I’d never stay in a room near the elevator again, in any hotel (but most that I’ve stayed in don’t have rooms directly next to and across from the elevators - terrible design). Also the shower head is a rain shower head only - not good at all for people who don’t want their hair getting wet every shower. Overall, the hotel was nice but we personally wouldn’t stay here again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Devon

Liked: Cleanliness
Stayed 3 nights in Apr 2024

8/10 Good

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you are wanting to self-park good luck. They won’t tell you where the parking lot is at because they want you to pay for valet. The staff were all friendly and helpful. Room was clean and very comfortable. Go somewhere else for breakfast, there are please of places near by! the food available at the property is not good and overpriced!
Stayed 1 night in Apr 2024

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi estancia fue excepcional, comenzando por la gran atención de todo el personal. La vista desde los ventanales de mi habitación fue hermosa, Hospedarme con ustedes fue la mejor decisión. Un Hotel Buenisimo en un Preciosa cieudad como es CHICAGO. Gracias por todo.
Stayed 4 nights in Apr 2024