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The Westin Chicago River North

4.5 star property
Riverfront Chicago hotel in Downtown Chicago with a fitness centre

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for The Westin Chicago River North

Exterior
Exterior
Deluxe Room, 2 Double Beds, River View | City view
Breakfast, lunch, dinner served; American cuisine
Meeting facility

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
    Parking available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
The price is €299
includes taxes & fees
4 Oct - 5 Oct
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Room options

Available filters for rooms
Showing 3 of 13 rooms

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
L7 Chicago by LOTTE
Pet-friendly
Free WiFi
Air conditioning
Gym
9.6 out of 10, Exceptional, (665)
The price is €262
includes taxes & fees
29 Sept - 30 Sept
L7 Chicago by LOTTE

About the area

Map
320 N Dearborn St, Chicago, IL, 60654

What's nearby

  • Chicago Theatre - 6 min walk
  • Chicago Riverwalk - 6 min walk
  • Michigan Avenue - 9 min walk
  • Millennium Park - 11 min walk
  • Art Institute of Chicago - 17 min walk

Getting around

  • State Station - 5 min walk
  • Millennium Station - 10 min walk
  • Chicago O'Hare International Airport (ORD) - 36 min drive

Restaurants

  • ‪House of Blues - ‬1 min walk
  • ‪Tiny Tapp & Cafe - ‬9 min walk
  • ‪Travelle Kitchen + Bar - ‬5 min walk
  • ‪RPM Seafood - ‬2 min walk
  • ‪Untitled Supper Club - ‬4 min walk

About this property

The Westin Chicago River North

Luxury hotel near Chicago Theatre
Located close to Chicago Riverwalk and Michigan Avenue, The Westin Chicago River North provides a terrace, a garden and dry cleaning/laundry services. The on-site American cuisine restaurant, 320 RiverBar, offers breakfast, lunch and dinner. Fitness classes are offered at the gym; the property also has a business centre and a bar. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), valet parking (surcharge) and express check-out
  • A computer station, a porter/bellboy and smoke-free property
  • A lift, a ballroom and wedding services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 445 rooms have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-compatible safes.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and shower/bath combinations
  • LED TVs with Netflix, streaming services and cable channels
  • Free infant beds, coffee/tea makers and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 60 per day)
  • Valet parking on site (USD 79 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available for a fee: USD 15 to 30 per person
  • A restaurant

Restaurants on site

  • 320 RiverBar

Things to do

  • Fitness classes
  • Gym

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • On a river
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Building
  • Built in 1987
  • Comprehensive recycling policy
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Pay films
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100.00 per pet, per day
Service animals are welcome, and are exempt from fees
Up to 18 kg per pet

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 25 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 30 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 79 per day (in/out privileges)
  • Nearby parking fee: USD 60 per day (656 ft away)
  • Pet fee: USD 100.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago River North Westin
Westin
Westin Chicago River North
Westin Hotel Chicago River North
Westin Chicago River North Hotel
Westin River North Hotel
Westin River North
The Westin Chicago River North Hotel Chicago
Chicago Westin
The Westin Chicago River North Hotel
The Westin Chicago River North Chicago
The Westin Chicago River North Hotel Chicago

Frequently asked questions

Is The Westin Chicago River North pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 18 kg per pet. There's a fee of USD 100.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at The Westin Chicago River North?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at The Westin Chicago River North on 4 Oct 2024 start from €276.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Westin Chicago River North?

Valet parking is available for USD 79 per day.

What time is check-in at The Westin Chicago River North?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at The Westin Chicago River North?

Checkout is at noon.

Where is The Westin Chicago River North located?

Located in Downtown Chicago, this luxury hotel is within a 10-minute walk of Chicago Theatre, Chicago Riverwalk and Michigan Avenue. Millennium Park and Art Institute of Chicago are also within 1 mi (2 km). State Station and Clark-Lake Station are within a 5-minute walk.

The Westin Chicago River North Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 676 out of 1001 reviews" "
Rating 8 - Good. 216 out of 1001 reviews" "
Rating 6 - Okay. 60 out of 1001 reviews" "
Rating 4 - Poor. 30 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Irfan, Crystal Lake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relocation on River North very accessible to shopping, restaurants, and tourist attractions
Stayed 2 nights in Aug 2024

10/10 Excellent

Richie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much nicer than the Renaissance there which is also a Marriott
Stayed 1 night in Aug 2024

4/10 Poor

val

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Chad, Ute

Stayed 4 nights in Aug 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
If you are going to stay in Chicago I would highly recommend The Westin. From ease of getting to from the train, to the river walk. Everything you want to do is easily accessible.
Stayed 4 nights in Jul 2024

8/10 Good

melissa

Stayed 1 night in Apr 2024

8/10 Good

Kiara

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

tatiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Comfy rooms. Luxury services. Loved if
Stayed 3 nights in Jul 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location along the river with easy access to everything in downtown Chicago. One of the quietest hotels I’ve ever stayed in. We didn’t hear any noise from the hallway or other rooms.
Stayed 8 nights in Jun 2024

10/10 Excellent

Erica, Aurora

.
Stayed 1 night in Jul 2024

8/10 Good

Claire

Stayed 1 night in Jul 2024

8/10 Good

Nik

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pros: Awesome location. Cons: No microwave in room to heat up leftovers, No breakfast included, no pool on property, price gouging on parking
Stayed 2 nights in Jun 2024

10/10 Excellent

Tina Ahrens, Riverton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give it 10 stars I would! I can’t even put into words how amazing the staff is! Every single person from the time you walked in the door were happy, accommodating ,engaging, and all went above and beyond to make mine and my family's first visit to Chicago that much more memorable. We will definitely be back sooner than later. Thank you, thank you, thank you!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service always
Stayed 1 night in Jun 2024

8/10 Good

Margaret

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work Trip
The hotel is in a great location and the staff is excellent. The bathroom is tired and could use a refresh.
Stayed 4 nights in Jun 2024

6/10 Okay

Andres

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

6/10 Okay

Andres

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Monica

Stayed 1 night in May 2024

6/10 Okay

Michele

Travelled with family
Liked: Cleanliness, property conditions & facilities
Front desk staff member wasn't very clear with communication, or very friendly at that. Didn't seem willing to help with any special requests, or to direct me to the right people. We also weren't informed that the special credit we received with our stay had to have been used almost immediately for us to take advantage of. Room service was lackluster, and was delivered in to go containers, and they even forgot one of the meals ordered. The price of this hotel for a one night stay was definitely not worth it. Pretty disappointed.
Stayed 1 night in May 2024

10/10 Excellent

CArlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great spot for a one night stay, comfy room, quick check in
Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
GROSS
I had lost my only card on the way to Chicago from Minnesota, and I only had cash on me. I find it completely irresponsible of a business to turn down $1200 cash and I would have given more for deposit. Its also so unfortunate that your team or company would t have empathy on a family that traveled 9 hours and lost their cc along the way. I will not be going back. I am so angry!
Stayed 2 nights in May 2024

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
convenient location, pretty quite, nice lounge. We sat outside and enjoyed the night air for a while as the area in front of the hotel is somewhat protected by being on a side street. They had valet parking that is $$ but worth it not to have to mess with parking, to me. I have stayed there twice with no complaints.
Stayed 1 night in May 2024

10/10 Excellent

La Tasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Westin Hotels, never disappoint
Stayed 1 night in May 2024