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Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

4.5 star property
Travelers find serenity at this lakeside retreat where Japanese cuisine delights the palate and yoga classes offer perfect balance after a day of exploration

Choose dates to view prices

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA sits by tranquil waters, offering an indoor mineral hot spring and effective spa treatments. On-site restaurants serve Japanese cuisine and breakfast with scenic garden and terrace views. Visitors appreciate the attentive staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is €347
2 Apr - 3 Apr

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Junior Suite With Private Open Air Bath (NOT ONSEN)

In-room safe, desk, free WiFi, bed sheets

Junior Suite With Private Open Air Bath (NOT ONSEN)

  • Sleeps 4

View all photos for Japanese & Western Style Room With Private Open-Air Onsen Bath

In-room safe, desk, free WiFi, bed sheets

Japanese & Western Style Room With Private Open-Air Onsen Bath

  • Sleeps 4

View all photos for Japanese & Western Style Room With Private Open-Air Bath (NOT ONSEN)

In-room safe, desk, free WiFi, bed sheets

Japanese & Western Style Room With Private Open-Air Bath (NOT ONSEN)

  • Sleeps 4

View all photos for Japanese&Western style room with private open-air bath (NOT ONSEN)

Japanese&Western style room with private open-air bath (NOT ONSEN) | View from room

Japanese&Western style room with private open-air bath (NOT ONSEN)

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Separate bath and shower
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Futons and 2 Single Beds

View all photos for Junior suite with private open-air bath (NOT ONSEN)

Junior suite with private open-air bath (NOT ONSEN) | Bathroom

Junior suite with private open-air bath (NOT ONSEN)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Bidet
  • Garden view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Futons and 2 Single Beds

View all photos for Japanese & Western style room

Japanese & Western style room

Japanese & Western style room

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Japanese & Western style room with private hot spring (Kaiseki Dinner at Restaurant Included)

In-room safe, desk, free WiFi, bed sheets

Japanese & Western style room with private hot spring (Kaiseki Dinner at Restaurant Included)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Bidet
Spring-water bath
  • Garden view
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Premier Suite With Private Open Air Onsen Bath

In-room safe, desk, free WiFi, bed sheets

Premier Suite With Private Open Air Onsen Bath

  • Sleeps 5

Pet Friendly Room

  • Sleeps 2

View all photos for Double Room

Double Room

Double Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite with Private Open-Air Hot Spring (Kaiseki Dinner at Restaurant Included)

Premium Suite with Private Open-Air Hot Spring (Kaiseki Dinner at Restaurant Included)

Premium Suite with Private Open-Air Hot Spring (Kaiseki Dinner at Restaurant Included)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Bidet
Spring-water bath
Hairdryer
  • Garden view
  • 100 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Standard King Room

In-room safe, desk, free WiFi, bed sheets

Standard King Room

  • Sleeps 2

View all photos for Japanese & Western Style Room (Town View)

In-room safe, desk, free WiFi, bed sheets

Japanese & Western Style Room (Town View)

  • Sleeps 4

View all photos for Japanese & Western Style Room With Private Onsen Bath

In-room safe, desk, free WiFi, bed sheets

Japanese & Western Style Room With Private Onsen Bath

  • Sleeps 4

View all photos for Standard Japanese & Western Style Room

In-room safe, desk, free WiFi, bed sheets

Standard Japanese & Western Style Room

  • Sleeps 4
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About the area

Located in Chitose, Lake Shikotsu Tsuruga Resort Spa MIZU no UTA is in a national park and on a lake. Ecorin Village and Sapporo Art Park are cultural highlights, and some of the area's activities can be experienced at Shikotsuko Onsen and Chitose Inter Golf Club. Looking to enjoy an event or a game while in town? See what's happening at Sapporo Dome or Makomanai Sekisui Heim Ice Arena. Kayaking and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby. Visit our Chitose travel guide
View more Resorts in Chitose
Map
Shikotsuko Onsen, Chitose-shi Hokkaido, Chitose, Hokkaido, 066-0221

What's nearby

  • Lac Toya, Hokkaido, Japon
    Shikotsu-Toya National Park
    1 min walk - 0.0 km
  • Sapporo Dome featuring modern architecture
    Sapporo Dome
    51 min drive - 60.4 km
  • Shikotsuko Onsen
    1 min walk - 0.0 km
  • Shikotsu Visitor Center
    2 min walk - 0.2 km
  • Lake Shikotsu
    5 min drive - 3.1 km

Getting around

  • Tomakomai Station
    23 min drive
  • New Chitose Airport (CTS)
    39 min drive

Restaurants

  • Cafe Lunch Store Hoo-Hoo
    7 min drive
  • Lake Side Kitchen トントン
    2 min walk
  • メメール
    1 min walk
  • Healthy Buffet AMAM
    1 min walk
  • お釣りが出ない自販機
    13 min drive

About this property

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

Luxury resort near Lake Shikotsu
You can look forward to a free return airport shuttle, an indoor mineral hot spring (onsen) and a terrace at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA. Adventurous travellers may like the cycling at this resort. Treat yourself to spa services, such as a facial, a Thai massage or a body treatment. Make sure that you enjoy breakfast, dinner and Japanese cuisine at the two on-site restaurants. Yoga classes are offered at the gym; the property also has a coffee shop/cafe, a garden and a library. In addition to laundry facilities and a fireplace in reception, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking and valet parking
  • Free train station pick-up, bike hire and hot springs on-site
  • A 24-hour front desk, a computer station and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA include perks, such as pillow menus and air conditioning, in addition to amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bidets, free toiletries and hairdryers
  • Fridges, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 11:00 AM to 4:00 PM at scheduled times and on request
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ama No Uta
  • AMAM Buffet Restaurant
  • Bar Ape

Things to do

  • Bicycle rentals
  • Gym
  • Hot springs
  • Library
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In a national park
  • On a lake
  • Terrace

Spa

  • Aromatherapy
  • Facials
  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with dietary restrictions or food allergies should contact this property in advance.
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the on-site public bathing facilities

Property is also known as

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Spa MIZU no UTA
Lake Shikotsu Tsuruga Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Spa MIZU no UTA
Resort Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Chitose Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort
Resort Lake Shikotsu Tsuruga Resort Spa MIZU no UTA
Shikotsu Tsuruga Mizu No Uta
Shikotsu Tsuruga Mizu No Uta
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort Chitose

Frequently asked questions

Is Lake Shikotsu Tsuruga Resort Spa MIZU no UTA pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

As of 16 Mar 2026, prices found for a 1-night stay for 2 adults at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA on 2 Apr 2026 start from €347, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Self-parking and valet parking are free at this property.

What time is check-in at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Check-in start time: 3 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Checkout is at 10 AM.

Does Lake Shikotsu Tsuruga Resort Spa MIZU no UTA provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 11:00 AM to 4:00 PM on request.

Where is Lake Shikotsu Tsuruga Resort Spa MIZU no UTA located?

Situated on a lake, this luxury resort is within a 10-minute walk of Shikotsu Visitor Center and Shikotsuko Onsen. Lake Shikotsu is 1.4 mi (2.2 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Reviews

9.4

Exceptional

9.6

Cleanliness

8.6

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 419 out of 563 reviews
Rating 8 - Good. 119 out of 563 reviews
Rating 6 - Okay. 15 out of 563 reviews
Rating 4 - Poor. 9 out of 563 reviews
Rating 2 - Terrible. 1 out of 563 reviews

Reviews

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, staff was friendly and helpful, food was delicious.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lifeng

Liked: Cleanliness, amenities, property conditions & facilities
Excellent private room and friendly staff. 100/100
Stayed 1 night in Nov 2025

10/10 Excellent

wingtin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were nice The facilities were great
Stayed 1 night in Feb 2025

10/10 Excellent

Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing spot.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

The hotel is a beautiful and special place. The staff were very friendly and helpful, the room was amazing and the onsen, restaurant and gym were perfect.
Stayed 1 night in Feb 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this onsen hotel in Hokkaido. The hotel is well decorated, comfortable, quiet, and 5 stars in staff service. Their breakfast and dinner buffet are wonderful and full of fresh and healthy choices. Hot spring area is excellent. We had a relaxing stay at the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the private onsen was well worth the extra cost. Really enjoyed the small (10 shops or so) shopping area next to the hotel. Staff was incredibly helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Hui Lan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the good service for the clients and we are satisfied everyday !
Stayed 4 nights in Nov 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service. Dining options were amazing. The hiking trails were challenging and had scenic views. The lake views of the mountains are breathtaking.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mable

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is so quiet but yet with many guests! Food was excellent. Staff is super friendly with limited spoken English but very helpful with google translate. HIGHLY RECOMMEND
Stayed 1 night in Jun 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hokkaido Onsen Experienced

Stayed in the room with outside onsen bath. Very spacious with massage chair and Netflix etc available on tv. Plenty of amenities, dessert from the onsite patisserie, kaiseki dinners, live harp music in lobby, roasting marshmallows , great steep sound system in lobby. Nice service! Loved the padded velvet robe/coat!
Stayed 2 nights in Mar 2025

10/10 Excellent

YeeTing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is impeccable! A truly relaxing experience! We were very well taken care of. The food is amazing and with a great variety of options. The onsen is very clean, particularly love the outdoor onsen after a night of snow fall.
Stayed 1 night in Nov 2024

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best luxury hotel,. once of a life time hot spring experience. don't miss the dinner and breakfast options! strongly recommended
Stayed 1 night in May 2024

10/10 Excellent

Sebastian K C

Liked: Cleanliness, staff & service
This is my third time staying in this hotel. Always good and exceed my expectation. Will certainly go again.
Stayed 1 night in Sep 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a Japanese style resort by the Lake, ("traditional" and "old world style"; We had to take off our shoes at the hotel entrance). Yet it had all the modern amenities expected these days. My wife and I stayed in the Premier Suite recently. It was very spacious and had a private Onsen. The living room had a lovely view of the tall trees lining the Lake, and 2 large massage arm chairs to enjoy the sunset view. Dinner was served in the Suite, kaiseki style, on the large dining table. Breakfast was served in a "private" dining area in the adjoining restaurant, and there was a view of the garden area in front of the Lake. The bathroom was large, and had a fantastic shower (but no bathtub). We enjoyed walking around the lovely neighbouring lakeside area and looking at the Volcano mountains. Hotel staff were always present, polite and helpful - Overall, a most pleasant stay !
Living room
Bedroom
View from breakfast room
The Lake
Stayed 3 nights in Jul 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing buffet for dinner and breakfast, small shop inside was full of goodies. Great facilities including public baths and even a separate foot bath. Building infrastructure is a bit outdated but not a real problem.
Stayed 1 night in Aug 2023

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout of the room #217 with onsen out in open space is great and impressive. Food in the restaurant is superb. Only complaint is the lack of direction to the property especially after sunset. Love this hotel very much.
Stayed 1 night in Nov 2023

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room’s way nicer than it appears on the picture, extremely clean and spacious. The only drawback was that not much view for the room we reserved. Otherwise, the service was top notch, excellent buffet dinner and breakfast. There’s nice outdoor onsen too. Bus pick up and drop off was easy. Would definitely visit again and stay longer next time.
Stayed 1 night in Dec 2023

8/10 Good

Uwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a really nice place in Japanese tradition where you walk barefoot in the entire building after giving up your shoes at the entrance every time you walk in. The onsen is nice with an outdoor pool. Albeit nicely done, the hotel is probably a bit as it did not have any USB or similar connectors in the rooms. Turnign off all room lights at night worked in the end only by using a torch and shuting off the master switch for everything.
Stayed 2 nights in Aug 2024

10/10 Excellent

Chanmi

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was everything we dreamed of and more! We will definitely come back - the friendly staff, plenty of amenities and additional offerings - simply impressive!
Stayed 5 nights in Feb 2026

10/10 Excellent

cheng-kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good, everything we like. Also help a lot when my trip schedule has changed. Really recommend it!
Stayed 1 night in Dec 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet for breakfast/lunch and dinner if you selected meal plan. Wide range of food and freshly made.
Stayed 3 nights in Sep 2025

4/10 Poor

Eeshan

Disliked: Amenities, property conditions & facilities
We booked a room with private bath tub however the bath tub was dirty and we were told we couldn’t drain the water to clean it. We were given the option to use another room’s bath tub but that defeats the purpose of paying for a room with a private bath.
Stayed 2 nights in Nov 2025

10/10 Excellent

Yuecheng

Liked: Staff & service, amenities, property conditions & facilities
Fantastic property to rest.
Stayed 2 nights in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience!
Stayed 1 night in May 2025