2 outdoor pools, pool umbrellas, pool loungers
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Reviews of Leonardo Laura Beach & Splash Resort

4 out of 5
Leonardo Laura Beach & Splash Resort
Chlorakas Avenue, Chlorakaa, Chlorakas

Reviews

9.0

Wonderful

Rating 10 - Excellent. 148 out of 249 reviews" "
Rating 8 - Good. 70 out of 249 reviews" "
Rating 6 - Okay. 19 out of 249 reviews" "
Rating 4 - Poor. 9 out of 249 reviews" "
Rating 2 - Terrible. 3 out of 249 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel is really good and we would recommend it. The food was fantastic (particularly in the evening) although it would be nice to have more variety on the kids buffet. The food is well labelled for dietary issues although there wasn’t a big choice of dairy free food, particularly in desserts and day time snacks. The snacks are readily available and good, but it would be nice to have a bit more choice, particularly of lighter and healthier snacks. The rooms are clean and spacious, the only downside was that the pillows were not very comfortable. The pools are really good and we particularly enjoyed the kids pool facilities. There is also a shaded baby pool and play area which is great. The entertainment team work really hard although we did struggle to find some of the kids activities which was a shame as the kids club itself wasn’t great (although it may be better when it’s busier in school holidays)
Stayed 7 nights in May 2024
Response from Ionas Ioannou, General Manager on 24 May 2024
Dear Nicola, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that the variety and labeling of our evening food offerings met your expectations, and that the cleanliness and spaciousness of our rooms added comfort to your stay. Our pool facilities are indeed a highlight for many guests, and we are pleased they were to your liking.However, we regret to hear that you found the variety at the kids buffet and for dairy-free options lacking. We continuously aim to cater to the diverse dietary needs of all our guests and will bear your comments in mind. Likewise, we acknowledge that our snack selection did not fully meet your expectations, and we'll look into diversifying our offerings. We also take note of your feedback regarding the comfort of the pillows and will consider this in our ongoing efforts to provide a restful sleep experience.It is heartening to learn that our entertainment team made a positive impression, working diligently to ensure guests have an enjoyable time. We are, however, sorry to learn that locating some kids activities proved challenging and that the kids club did not meet your expectations during your visit. We strive to provide clear information and engaging experiences for our younger guests and will review our communication in this area.We hope to welcome you back. Best wishes,Ionas Ioannou, General Manager

10/10 Excellent

Patrycja Dominika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from Ionas Ioannou, General Manager on 13 May 2024
Dear Patrycja Dominika,Thank you for such a positive review.We are pleased that we were able to meet your expectations.It would be our pleasure to have you return on another occasion. Very best wishes,Ionas Ioannou, General Manager

10/10 Excellent

Yosef

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is fit to families and children from the morning to the nights the children were full of excitement and busy with kids Occupations, the food was nice and the extra restorant was good
Stayed 7 nights in Apr 2024
Response from Ionas Ioannou, General Manager on 4 May 2024
Dear Yosef,Thank you for such a great review.We are thrilled that your family enjoyed the range of activities tailored for children, ensuring they are engaged and entertained from dawn till dusk. It’s fantastic to know that our dining options, including the additional restaurant, met your delightful expectations, providing a variety of tasty options for every palate.Your commendations on the room cleanliness, the exceptional condition of our hotel, and the attentive service provided by our team truly warm our hearts. It is rewarding to see our efforts to offer impeccable amenities and accommodations recognized in your feedback.We take pride in our commitment to fostering a family-oriented atmosphere, and it fills us with joy that we could contribute to a memorable holiday for you and your loved ones. Thank you for choosing Leonardo Laura Beach & Splash Resort, where we strive to create unforgettable experiences for our valued guests.We look forward to a return visit from you in the future.Best wishes,Ionas Ioannou, General Manager

6/10 Okay

Margaret

Travelled with family
Liked: Staff & service
The food was substandard and generally it was very noisy. Fortunately the staff were very accommodating and friendly.
Stayed 3 nights in Apr 2024
Response from Ionas Ioannou, General Manager on 17 Apr 2024
Dear Margaret, We appreciate your feedback.We are delighted that you found our team professional and attentive, as we strive to provide excellent service to all our guests. It's great to know that you had a very good stay.We appreciate your feedback regarding the food at our restaurant. We continuously work on improving our food offerings and will consider your comments. We apologise for any inconvenience this may have caused during your stay.We look forward to welcoming you for a more enjoyable stay in the future.Best regards,Ionas Ioannou, General Manager

6/10 Okay

Christos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It rained when we were there. That is not the hotel's fault of course. There wasn't much to do while it was raining, so the bar area was packed and people tied to keep busy playing cards. The drinks were served in plastic cups, which affected the taste. The bar staff appeared to be a bit rude (lady guest ordered a Sex on the beach cocktail, they talked amongst themselves not in English and laughed loudly). Some of the staff were excellent, e.g. Ms Thekla at the restaurant. The Greek music and food on the Monday were very good.
Stayed 1 night in Apr 2024
Response from Ionas Ioannou, General Manager on 11 Apr 2024
Dear Christos,Thank you for your kind review.We understand that meals are an important part of our guests' holidays and appreciate your kind comments about your dining experience. We are also glad that the high standards we set ourselves met your expectations.However, we are very sorry that your experience was not entirely satisfactory and apologise for any inconvenience. We have taken your feedback into consideration as we strive to match all our guests' expectations and have also addressed this with our team members in order to provide an improved experience on your next stay.We look forward to welcoming you back again in the future. Best regards,Ionas Ioannou, General Manager

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
October half term
We all had a great time. Food, staff, entertainment great
Stayed 7 nights in Oct 2023

10/10 Excellent

Ruwaila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel wad amazing , from the views to the food. The hotel was great fun and had lots to offer.
Stayed 2 nights in Oct 2023

10/10 Excellent

Betania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel. All-inclusive service at a high level. In terms of food, there was nothing missing, there was also free alcohol. A bit absurd to have to worry about water in the room but ok... The gym is at a very low level and there are very few machines, which is a shame.. because after everything you eat, you also want to burn calories. It has potential and it's a shame it wasn't realized. All in all, we had a great time and highly recommend it for a family vacation. In my opinion, a couple without children doesn't have much to do in the hotel, but it's great for children.
Stayed 4 nights in Sep 2023

6/10 Okay

Vita

Disliked: Staff & service
Booking a room with Sea View
Very disappointing We asked before for room on an upper level and hotel confirmed they will do the best but when we arrived they gave a room “ Not on an upper level but -1 level which means even under swimming pools “
Stayed 2 nights in Sep 2023

6/10 Okay

Anita oluwanike folasade

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Not much for the children in the evening the food was tasteless looked great but had no taste atall !! The food hall too small people rushing the food like they are starving which was not nice ! Also getting given cheep syrup for drinks and not even allowed a bottle of water because I don’t have a gold band was sad !! For the price I don’t think worth it !! Some of the staff were nice but not the people that do the trips they just looked at me when I sat down so rude and put me off from booking anything! Other than that the hotel room was nice which helped and my boy loved the water slides !! The stress for the deck chairs pissed me off and silly people letting there kids crap in the pool alot of them were cut off with tape but they cleaned them as fast as they could ! It was ok but won’t come back the price is too high and I think it’s not a real all inclusive as too many limitations and cheep crap they give you to eat!
Stayed 4 nights in Aug 2023

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at an amazing hotel
We have had an amazing few days at this hotel. The stand out thing for us is the food, it was all delicious and so much choice! The facilities are great and the staff are generally helpful. My only 2 negatives were that the room could have been cleaner, it was clean enough but there were areas that needed more attention and the second was we upgraded to gold bands for the all inclusive but we had to ask the bar staff every single time for the premium branded alcohol, which we shouldn’t need to do. It was like they were trying to get away with not giving us what we have paid for. That didn’t sit well with us but overall we are so happy with this hotel and would highly recommend!
Stayed 2 nights in Sep 2023

10/10 Excellent

Jenny

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Excellent!!
Amazing hotel for families! Super fun aqua park. There is a good variety of gluten free options. Exteemely friendly staff! Highly recommended!
Stayed 5 nights in Aug 2023

10/10 Excellent

Naji

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for a family
Stayed 3 nights in Aug 2023

8/10 Good

Hila

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is perferct for families and kids ages 4-9 will enjoy a lot. The only con was that we ordered 2 roomswith connecting doors but got 2 seperate room which made us split
Stayed 4 nights in Aug 2023

8/10 Good

Galit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of fun for kids!
Lots of fun with 2 pools + waterpark with many slides. The entertainment team was super fun friendly and helpful. A huge variety of free food, drinks and alcohol. The hotel is new and modern. There is a bus station right at the entrance to the hotel to city center. A few things we didn't like: - The food was not tasty at all. - The hotel had no beach (it was under reconstruction) so had to walk 10 minutes in the sun to another beach. - The hotel is far from any shops or city center - had to take a bus or a taxi. - Very difficult to find an available table at the restaurants of the hotel.
Stayed 4 nights in Jul 2023

8/10 Good

Galit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. Lots of fun for families.
Amazing all-inclusive hotel with water park. The waterpark was lots of fun and also the large swimming pools. The service was great, especially the fun friendly entertainment team. The only thing we didn't like is the food which was awful and mostly un-tasty. The restaurants had very limited available tables for the hotel guests. The beach of the hotel was under reconstruction so had to walk to the neighbor hotel's beach for 10 minutes in the sun. The location was far from everywhere (not walking distance) - we needed a taxi or a bus (the station is right at the entrance of the hotel) to go anywhere outside.
Stayed 4 nights in Jul 2023

8/10 Good

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great facility and will definitely be back in the future!
Stayed 2 nights in Jul 2023

8/10 Good

ILAN

Stayed 7 nights in Jun 2023

4/10 Poor

Denis

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing experience
Overall a disappointing experience.Definetely not a 4 stars hotel - barely 3 .The room is very basic , the food , though very various , not very tasty . The area around the pool , the resting chairs and the umbrellas are in very bad state .Our daughter was actually hit in head by one of the umbrellas that was detached from the base. We complained during our stay and not once from the stuff even bothered to check if everything is OK . On the positive note - the water park in the hotel is great and much fun.
Stayed 2 nights in Jun 2023

4/10 Poor

Dylan

Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
It was a nice stay. The small childeren enjoyed the splash water park. The food was not so good and the cleaning was not so good also.
Stayed 4 nights in Jun 2023

8/10 Good

Keren

Travelled with family
Liked: Staff & service, property conditions & facilities
נחמד מאוד
מלון נחמד מאוד מתאים למשפחות .. עם ילדים פחות לזוגות .. נמצא די במרכז ליד תחנת אוטובוס 615 שמגיע לקניון , להרבור לעיר מלון נקי ברמה סבירה חסר בחדרים מרכך שיער כובע רחצה .. סבון קצת פינוקים אוכל בשפע אבל לא משתנה כל יום אותו אוכל סהכ הכל לא רע בכלל
Stayed 2 nights in Jun 2023

10/10 Excellent

gily

Stayed 3 nights in Jun 2023

8/10 Good

Roni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Don't expect to get any Expedia VIP access benefits (room upgrades or late checkout). The Hotel even didn't know they are a "VIP access" hotel on Expedia...
Stayed 3 nights in May 2023
Response from The Hotel Management on 6 Jun 2023
Thank you for your review and sharing your feedback of which will be shared with our team.We do hope in having the opportunity in welcoming you back again in the near future.Warmest regards

6/10 Okay

Kyriakos

Travelled with family
Not worth it.
Good outdoor facilities with a few slides big and small for very young children to adults. Nice swimming pools overall. Okey entertainment. Very good breakfast and ok lunch and dinner buffets. Not very polite or helfpul staff.Especially at the reception they would barely look into your eyes when talking to you.Some where kind though especially at the restaurant. My biggest problem was the room.The bathroom door wouldnt close properly and would open all the time.The hair dryer would start and then stop after 20-30 seconds and you should wait 1-2 minutes for it to function again.The shower water was either cold or hot.It wouldnt mix the water which was a big problem for the kids.The airconditioner also stopped a few times. Old tired room decoration. Not the room you would expect for 300 euro pe night mid May and 700+ per night in August.
Stayed 3 nights in May 2023
Response from The Hotel Management on 6 Jun 2023
Thank you for your review and sharing feedback of your stay which will be shared with our team.We are sorry to hear we did not fully meet up to your expectations and we do hope to have the opportunity in welcoming you back again in the near future.Kind regards

10/10 Excellent

Jack

Stayed 1 night in May 2023
Response from The Hotel Management on 6 Jun 2023
Thank you for your kind review and hope to welcome you back again soon.Warmest regards

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel definitely recommend
Stayed 1 night in Apr 2023
Response from The Hotel Management on 6 Jun 2023
Thank you for your kind review and hope to welcome you back again soon!Warmest regards

10/10 Excellent

Silja Johannusardottir

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Would very much recommend this hotel, staff are very friendly and overall a very good hotel for family’s. Great children entertainment, and entertainment staff are so good with the children! About the condition of the hotel room: cleanliness was ok, it had some coffee stains on the floor, and there was a little bit of dust. Other than that cleaning was good, and friendly cleaners! Our bathroom was not completely finished refurbished, was some grout missing in top tiles of shower, otherwise good.
Stayed 8 nights in Apr 2023
Response from The Hotel Management on 6 Jun 2023
Thank you for your kind review and sharing feedback of your stay with us.We hope to welcome you back again soon!Warmest regards

6/10 Okay

Artemis

Travelled with family and small children
Liked: Staff & service
The hotel is on a bery good location and has wonderful swimming pools.
Stayed 2 nights in Apr 2023
Response from The Hotel Management on 6 Jun 2023
Thank you for your review and sharing feedback of your stay.We hope to welcome you back again soon.Warmest regards

10/10 Excellent

Raheli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from The Hotel Management on 6 Jun 2023
Thank you for your kind review and hope to welcome you back again soon!Warmest regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
83
Stayed 5 nights in Mar 2023
Response from The Hotel Management on 6 Jun 2023
Thank you for your review and hope to welcome you back again soon!Warmest regards

10/10 Excellent

hanan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the second time we were staying at the Leonardo Laura Beach & Splash Resort in Paphos, Cyprus. The hotel is clean and tidy. The food in the dining room is varied and delicious, and among the meals, you can find fast food, ice creams, and desserts in the bars. Of course, free drink. No one will remain hungry. The hotel has an excellent water park suitable for all ages and several swimming pools. The little kids have a club with activities every day, and there is also a cinema that shows movies several times a day. The cleaning staff of the rooms is professional, especially Galina, who cleaned the room for us every day. It was very pleasant to enter the room after her work. There was always a figure made of towels on the bed. It made the children very happy and gave a fun atmosphere. A highly recommended place for families with children. We will definitely be back again...
Stayed 5 nights in Sep 2022

2/10 Terrible

Jonathan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The swimming pool closed at 6pm that's way too early. Secondly the gym equipment is old and rusty . The buffet are very repetitive. There is no bus or shuttle from and to the airport. The all inclusive bracelet doesn't include top shelf name brand alcohol which they don't tell you until upon arrival . The other 3 restaurants are only included once after that out of pocket .
Stayed 5 nights in Oct 2022

8/10 Good

Jack

Stayed 3 nights in Sep 2022

8/10 Good

Yitzhak

Stayed 5 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022
Response from The Hotel Management on 31 Aug 2022
Thank you for your amazing review and hope to welcome you back again soon.Warmest regards

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2022
Response from The Hotel Management on 30 Aug 2022
Thank you for your review and we would appreciate of you could send us your feedback directly.Thank you

10/10 Excellent

Raj

Stayed 6 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grreat for families
Stayed 5 nights in Jun 2022
Response from The Hotel Management on 19 Jul 2022
Thank you for your amazing review and hope to see you again soon. Warmest regards

10/10 Excellent

Netzer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel for families, an amazing staff who took care of us and helped us during a terrible tragedy we went through. We have no words to describe the kindness of the staff. Thanks for everything!
Stayed 4 nights in Jun 2022
Response from The Hotel Management on 28 Jun 2022
Thank !you very much for your amazing review and we do hope to welcome you back again soon. Warmest regards

8/10 Good

Batzi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022
Response from The Hotel Management on 28 Jun 2022
Thank you for your review and hope to welcome you back again soon. Warmest regards

10/10 Excellent

Andre luiz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience, such a pleasant stay. Certainly above our expectations. Would highly recommend this place. And most definitely will come back.
Stayed 5 nights in Apr 2022
Response from The Hotel Management on 18 May 2022
Thank you for your amazing review and we hope to welcome you back again soon. Warmest regards

10/10 Excellent

Sandra

Stayed 1 night in Apr 2022
Response from The Hotel Management on 18 May 2022
Thank you for your amazing review and we hope to welcome you back again soon. Warmest regards

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family Holiday
Great facilities, food, rooms & cleanliness
Stayed 10 nights in Apr 2022
Response from The Hotel Management on 18 May 2022
Thank you for your amazing review and we hope to welcome you back again soon. Warmest regards

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
I booked the executive swim up room it was lovely a very good size, the food was excellent so much choice and so much to offer in all inclusive, great waterpark on site.. excellent hotel would definitely stay again
Stayed 9 nights in Oct 2021

10/10 Excellent

Radhika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were all inclusive at this fantastic family friendly hotel. My son thoroughky enjoyed the on site water park with slides. The food was extensive, and varied and of good quality with cleanliness maintained. Staff very friendly. The only criticism i have is that there could have been more vegetarian options but, overall, great place to stay!
Stayed 6 nights in Oct 2021

10/10 Excellent

alona

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
beautiful hotel the room is comfortable and clean
Stayed 2 nights in Oct 2021

8/10 Good

JAMES

Travelled with family
Liked: Cleanliness, staff & service
Decent hotel, but could be better
The hotel has a great location, easy to get to the bus up and down the coast. Water slides are excellent too. The A La Carte menus were very poor, and there are only none premium alcoholic drinks available ias part of the all inclusive. Also, the pre teens club was not running which was very disappointing.
Stayed 7 nights in Oct 2021

10/10 Excellent

RAJAI

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021
Response from The Hotel Management on 26 Oct 2021
Thank you for your amazing review and we hope to welcome you back again soon. Warmest Regards

10/10 Excellent

yosef

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good vacation
Really good vacation
Stayed 3 nights in Oct 2021
Response from The Hotel Management on 26 Oct 2021
Thank you for your amazing review and we hope to welcome you back again soon. Warmest Regards