Church of Santa Cruz

The location was excellent — truly a 10/10. The hotel is right in the city center and within walking distance of São Bento Station, making it very convenient for exploring Porto. The staff was professional, friendly, and always willing to help. Our room was spacious, comfortable, and well maintained. The only issue we encountered was with the air conditioning. We reported that it was not cooling properly, and although the staff made efforts to address the problem, it never worked as it should during our stay. The breakfast selection was adequate, but the eggs and other hot items were consistently served cold. Aside from these issues, we had a wonderful stay and would highly recommend this hotel for its excellent location, comfortable accommodations, and attentive staff.

Access to staff was great, staff was helpful and informative. Restaurant provided very good meals, except for one night. Living Room was a cool detail, Wine Tour by Marta was great. We had a very nice stay.

Location was great Very close to everything and the hotel was so clean and good and good staff We enjoyed there a lot