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Ciala Resort Best Hotel in Kisumu Kenya

4.5 star property
Riverwalk resort with 2 restaurants and free breakfast

Choose dates to view prices

Photo gallery for Ciala Resort Best Hotel in Kisumu Kenya

Exterior
Exterior
Outdoor pool
View from room
Reception
Ciala Resort in Kisumu, Kenya sits near Maragoli Hills, providing a peaceful getaway with garden-filled grounds and an outdoor pool. Guests enjoy a complimentary breakfast buffet, daily manager's reception, and activities like cycling and horseback riding.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Breakfast included
  • Air conditioning
The current price is €130
includes taxes & fees
22 Sept - 23 Sept

Room options

Check availability for these dates

Tonight

Sep 21 - Sep 22
Check availability for tonight Sep 21 - Sep 22

Tomorrow

Sep 22 - Sep 23
Check availability for tomorrow Sep 22 - Sep 23
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Rainfall showerhead
  • 32 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Cabin

Family Cabin

Family Cabin

Highlights

Garden
Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • Hill view
  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Rainfall showerhead
  • 40 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

Highlights

Balcony
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
  • 40 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
  • 70 sq m
  • 1 bedroom
  • Hill view
  • Sleeps 3
  • 1 King Bed
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About the area

Map
Daraja Mbili, Kisumu, Kisumu County

What's nearby

  • Kisimu museum - 22 min drive - 23.1 km
  • Masai Craft Market - 23 min drive - 24.2 km
  • The West End Shopping Mall - 23 min drive - 25.4 km
  • Dunga Bay - 25 min drive - 26.4 km
  • Kisumu Impala Sanctuary - 28 min drive - 25.3 km

Getting around

  • Kisumu (KIS) - 38 min drive

Restaurants

  • ‪Kisumu City - ‬16 min drive
  • ‪Carpediem - ‬7 min drive
  • ‪Secrete Lounge - Maseno - ‬12 min drive
  • ‪Lakeside Fish Eating Joints - ‬15 min drive
  • ‪Green Park Lifestyle - ‬12 min drive

About this property

Ciala Resort Best Hotel in Kisumu Kenya

Luxury family-friendly resort near Maragoli Hills
Take advantage of a free breakfast buffet, a free daily manager's reception and a terrace at Ciala Resort Best Hotel in Kisumu Kenya. Adventurous travellers may like the mountain biking, horse riding and ecotours at this resort. Treat yourself to spa services, such as a Swedish massage, a facial or a body scrub. Enjoy a meal at the two on-site restaurants. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • Bike hire, wedding services and meeting rooms
  • Coffee/tea in reception, a gift shop and tour/ticket information
Room features
All 58 rooms offer comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes.
More conveniences in all rooms include:
  • Highchairs and free infant beds
  • Rainfall showers, free toiletries and hairdryers
  • 55-inch Smart TVs with Netflix, Hulu and streaming services
  • Wardrobes/cupboards, balconies and premium channels

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Things to do

  • Bicycle rentals
  • Ecotours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Mountain biking
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • High chair
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Conference centre (8,611 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Area rugs in room
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KES 4000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: KES 4000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Ciala In Kisumu Kenya Kisumu
Ciala Resort Best Hotel in Kisumu Kenya Resort
Ciala Resort Best Hotel in Kisumu Kenya Kisumu
Ciala Resort Best Hotel in Kisumu Kenya Resort Kisumu

Frequently asked questions

Does Ciala Resort Best Hotel in Kisumu Kenya have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Ciala Resort Best Hotel in Kisumu Kenya?

As of 21 Sept 2025, prices found for a 1-night stay for 2 adults at Ciala Resort Best Hotel in Kisumu Kenya on 22 Sept 2025 start from €130.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ciala Resort Best Hotel in Kisumu Kenya pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Ciala Resort Best Hotel in Kisumu Kenya?

Self-parking is free at this property.

What time is check-in at Ciala Resort Best Hotel in Kisumu Kenya?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Ciala Resort Best Hotel in Kisumu Kenya?

Checkout is at 10:00 AM.

Where is Ciala Resort Best Hotel in Kisumu Kenya located?

Located on the riverwalk, this family-friendly resort is 1.5 mi (2.4 km) from Maragoli Hills and 8.6 mi (13.8 km) from Lake Victoria. Kisumu Impala Sanctuary and Dunga Bay are also within 16 mi (25 km).

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