Terrace/patio

Reviews of El Eclypse

2.5 out of 5
El Eclypse
Calle Independencia No 457 , y calle 4, Ciego de Avila

Reviews

2.0
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 3 out of 3 reviews" "

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Patti

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property doesn’t exist, my taxi driver drove around and around until someone told us they closed down. We tried to call the property and the phone number was out of service, I called Expedia and explained everything to them and they said they would investigate. I am still waiting for my reimbursement on my credit card, I had to find another place to stay in Ciego de Avila and pay out of my pocket from my budgeted finances, I hope this does not happen to anyone else. Please if you can help me it would be greatly appreciated!!! I have the name of the cab company and the number of my driver for proof, I hope you can help me with this
Stayed 7 nights in Mar 2023

2/10 Terrible

Olga

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the place doesn't exist at all. apparently, this place used to exist, but not anymore. at least, for a year. what a terrible service from expedia
Stayed 1 night in Jan 2021

2/10 Terrible

Victor

Stayed 1 night in Dec 2020