Résidence Hôtelière Otroiza

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Take advantage of a terrace, a garden and laundry facilities at Résidence Hôtelière Otroiza. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
The current price is €97
includes taxes & fees
25 Oct - 26 Oct

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room, Balcony

A double bed with a wooden headboard, two bedside tables with lamps, and a checkered bedspread.

Standard Double Room, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Accessible

A neatly made bed with white linens, a wooden nightstand with a lamp, and a headboard.

Standard Double Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Balcony, Mountain View

A neatly made bed with striped bedding, a wooden nightstand with a lamp, and a wall switch.

Standard Double Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room, Terrace, Mountain View

A neatly made bed with white linens and a wooden headboard, a bedside table with a lamp, and a plain orange wall.

Standard Triple Room, Terrace, Mountain View

  • Mountain view
  • 24 sq m
  • Sleeps 3
  • 3 Large Single Beds OR 3 Single Beds

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
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About the area

Located in Cilaos, Résidence Hôtelière Otroiza is in the city centre and in the mountains. Pitons, Cirques and Remparts of Reunion Island and Piton des Neiges reflect the area's natural beauty and area attractions include Museum of Instruments and Music of the Indian Ocean and AkOatys. Visit our Cilaos travel guide
View more Guest houses in Cilaos
Map
3 Rue du Pere Boiteau, Cilaos, 97413

What's nearby

  • A signpost in a desert landscape with directions to various locations including Enclos du Volcan, Chapelle Rosemont, Piton Kaper, Cratère Rivals, and Piton de la Fournaise.
    Pitons, Cirques and Remparts of Reunion Island
    16 min walk - 1.4 km
  • Maison de la Broderie
    8 min walk - 0.7 km

Getting around

  • Saint-Pierre (ZSE-Pierrefonds)
    95 min drive

Restaurants

  • Le Petit Randonneur
    10 min walk
  • La Caze Départ
    133 min drive
  • Ti' Chouchou
    131 min drive
  • La Christophine
    3 min walk
  • Les sentiers
    10 min walk

About this property

Résidence Hôtelière Otroiza

  • Guest house in the city centre
  • A terrace, a garden and laundry facilities are just a few of the amenities provided at Résidence Hôtelière Otroiza. Stay connected with free in-room WiFi.
  • Other perks include:
    • Free self-parking
    • Continental breakfast (surcharge), express check-out and express check-in
    • A front desk safe, luggage storage and multilingual staff
  • Room features
  • All guest rooms at Résidence Hôtelière Otroiza feature thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi.
  • Extra conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
    • Bathrooms with showers and free toiletries
    • 32-inch LCD TVs with cable channels
    • Furnished balconies or patios, fridges and electric kettles

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The price is €128
includes taxes & fees
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Frequently asked questions

Is Résidence Hôtelière Otroiza pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Résidence Hôtelière Otroiza?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Résidence Hôtelière Otroiza on 25 Oct 2026 start from €97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Résidence Hôtelière Otroiza?

Self-parking is free at this property.

What time is check-in at Résidence Hôtelière Otroiza?

Check-in begins at 2 PM.

What time is check-out at Résidence Hôtelière Otroiza?

Checkout is at 11 AM.

Where is Résidence Hôtelière Otroiza located?

Located in the heart of Cilaos, this guesthouse is within 1 mile (2 km) of Maison de la Broderie and Pitons, Cirques and Remparts of Reunion Island. Piton des Neiges and Réunion National Park are also within 6 miles (10 km).

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Reviews

Résidence Hôtelière Otroiza Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 70 out of 111 reviews
Rating 8 - Good. 33 out of 111 reviews
Rating 6 - Okay. 8 out of 111 reviews
Rating 4 - Poor. 0 out of 111 reviews
Rating 2 - Terrible. 0 out of 111 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beatiful stay in Cilaos.

Me and my wife really enjoyed our stay. The small hotel is nicely renovated ,clean and close to the centre of town, with beatiful views from the small veranda.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect base to explore paradise

My wife and I had a great stay here in May of this year. This is a very special town in the center of the Island. The Otroiza hotel is a perfect location to base one's self while exploring this magical spot. I loved how responsive and communicative our host was, responding very well, via Google Translare, to our every need. Thankyou!
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a delightful little find this was! The property owner is absolutely delightful and so very helpful. The room is very spacious and the surrounding areas are lovely. The actual town of Cilaos is so quaint. Really loved it. The actual hotel is quiet, safe, and clean and very centrally located. The parking is very easy and secure as the gate locks at night. Overall, really great place to spend a night or several. Cilaos is a stunning place!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming little place with a friendly atmosphere

Well appointed, clean and charming little place with extremely comfortable beds. Was a delight to rest there after a very long day of exploring the island. Sylvette (the owner) was kind enough to wait for me after a late arrival due to flight delays, but it is important to communicate with the hotel if you’re going to be late as the reception closes at 8pm (it’s a quiet, isolated and sleepy little town). All in all, great experience with very friendly, laid-back but courteous service. Many public amenities and facilities located within walking distance from the hotel and staff are happy to recommend them.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Really helpful lady who looked after the property - many gestures got us by with our limited French. The front desk is not manned, you have to go the lady in the clothes shop next door but that is not an issue. Breakfast hearty and worthwhile.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout OK 👌
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Séjour très agréable, l’accueil très chaleureux et arrangeant . Très proche du centre-ville et départ randonnée
Stayed 1 night in May 2026
Verified review

6/10 Okay

Disliked: Amenities
Un bon hôtel pour une nuit.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilité d accès pour la ville et les rando
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil hyperchaleureux, et à disposition de la clientele
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Manque du savon mains au lavabo, mais très satisfaisant dans l'ensemble. Personnel agréable.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
B&B en muy buenas condiciones e ideal para explirar Cilaos. Muy buen desayuno y super centrico.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
Hôtel propre mais vieillot, pommeau de douche défectueux. Eau chaude qui tarde à venir. Literie confortable. Rapport qualité/prix décevant
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Nous avions réservé cet hôtel exprès pour avoir une chambre avec vue dégagée sur la montagne… nous avons eu une chambre, avec certes un petit jardinet, mais vue sur un mur et palissade. L hôtel est mal insonorisé et bruyant tôt le matin La chambre est très propre et la literie très bonne
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
J’ai pour habitude d’aller dans cet hôtel. Pour cette fois j’ai été déçue par « la mise à la porte » de notre chambre Je comprends qu’il y ait des horaires que je respecte à chaque fois, mais j’avais prévenu que j’avais une course le matin même. A 10h50, quelqu’un est venu frapper à notre porte : « il vous reste 5 minutes ! » Je ne pense pas que nous reviendrons.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

séjour convenable

Notre séjour était convenable, les rideaux n'étaient pas assez occultant à mon gout, autre chose l'eau chaude était longue à arriver pour la douche, les petits déjeuners étaient corrects. dans l'ensemble bon séjour.
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Très satisfaisant
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon sejour

Hôtel calme, très bonne situation géographique pour les différentes randonnées à Cilaos. L'accueil est sympa, avec les explications adéquates. La chambre a une petite terrasse agréable au RDC. Serviettes fournies, frigo et verres équipent la chambre. Un micro onde disponible à l'étage. Un bon rapport qualité prix.
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities, room comfort

Bof

Hôte pas spécialement agréable, on avait l'impression de déranger. Attention, il y a deux types de lits proposés ici : des grands et des très grands, ce qui change tout pour moi, qui suis assez massif. J'ai donc pris une chambre spécialement avec un très grand lit, pour avoir de la place et ne pas déranger ma conjointe.. Finalement c'est un lit normal que nous avons eu. L'hôte nous dit que tous les lits sont identiques.. Dans ce cas pourquoi les proposer à un tarif différent ?! Ensuite la literie était peu confortable, les draps déchirés par endroit.. La salle de bain, petite, avec sa douche minuscule et son pommeau de douche qui ne tenait plus. Cet "hôtel" est bien pour qui n'est là que pour un court passage. Sinon globalement très propre.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petit hotel typique à l'entrée de Cilaos tres bien entretenu, super accueil. Idéal pour aller passer un ou deux jours à profiter des nombreuses balades que le cirque propose !
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
séjour agréable , personnel très à l'écoute et disponible.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait pour un séjour à Cilaos

Hôtel très bien situé à l’entrée du centre de Cilaos Accueil chaleureux et confort bien appréciable
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Tres agreable

Bonne situation au centre ville. Un bon sejour à recommander
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy et pratique

Idéalement placé au cœur de Cilaos, l'hôtel est tenu par des personnes très arrangeants qui ont gracieusement accepté de garder notre voiture le temps de notre dernière randonnée. Nous n'avons pas pris le petit-déjeuner. L'hôtel étant au centre ville, il y a plein de commodités alentour.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

C'est ici qu'il faut se poser à Cilaos !

Structure à taille humaine, très confortable, à deux pas du centre de Cilaos. Sera votre point de chute idéal pour toutes vos randonnées ! Accueil et communication du staff très chaleureux, professionnel, complet et arrangeant. Petit déjeuner ultra complet et chambre très propre, confortable, calme pour (re)prendre des forces. Possibilité de parking. C'est la bonne adresse à Cilaos !
Stayed 1 night in Oct 2023