Comfort Suites Newport - Cincinnati Riverfront

Photo gallery for Comfort Suites Newport - Cincinnati Riverfront

Primary image
Exterior
Exterior
Reception
Reception

Overview of Comfort Suites Newport - Cincinnati Riverfront

Comfort Suites Newport - Cincinnati Riverfront

2.5 star property
Guests rated this property 3.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
420 Riverboat Row, Newport, KY, 41071

Explore the area

  • Popular LocationNewport Aquarium14 min walk
  • Popular LocationNewport on the Levee15 min walk
  • Popular LocationNorthern Kentucky Gambling Museum18 min walk
  • AirportCincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)19 min drive

Choose dates to view prices

About this area

Newport

Located in Newport, Comfort Suites Newport - Cincinnati Riverfront is in the city centre and on the waterfront. Newport on the Levee and Kenwood Towne Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cincinnati Zoo and Botanical Garden and Cincinnati Museum Center at Union Terminal. Looking to enjoy an event or a game? See what's going on at U.S. Bank Arena or Paul Brown Stadium.

What's nearby

  • Newport Aquarium - 14 min walk
  • Newport on the Levee - 15 min walk
  • Newport Southbank Bridge - 16 min walk
  • Northern Kentucky Gambling Museum - 18 min walk
  • Immaculata Church - 4 min drive

Getting around

  • Cincinnati Union Terminal - 7 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 19 min drive

About this property

Comfort Suites Newport - Cincinnati Riverfront

Riverside hotel with free breakfast and 24-hour front desk
A 24-hour front desk, free breakfast and free self-parking are available at this smoke-free hotel. WiFi in public areas is free.
Comfort Suites Newport - Cincinnati Riverfront offers 124 accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Newport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:30 AM

Family friendly

  • Free cots/infant beds
  • Microwave
  • Fridge

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 39-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 2:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is undergoing renovations until 31 August 2022 (completion date subject to change).
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Comfort Suites Hotel Newport
Comfort Suites Newport
Newport Comfort Suites
Comfort Suites Newport Hotel
Comfort Suites Newport - Cincinnati Riverfront Hotel
Comfort Suites Newport - Cincinnati Riverfront Newport
Comfort Suites Newport - Cincinnati Riverfront Hotel Newport

Overall score and ratings

3.4
Rating 5 - Excellent. 249 out of 966 reviews
5 - Excellent 26%
Rating 4 - Good. 276 out of 966 reviews
4 - Good 29%
Rating 3 - Okay. 178 out of 966 reviews
3 - Okay 18%
Rating 2 - Poor. 138 out of 966 reviews
2 - Poor 14%
Rating 1 - Terrible. 125 out of 966 reviews
1 - Terrible 13%

3.3/5

Cleanliness

3.8/5

Staff & service

3.2/5

Amenities

3.2/5

Property conditions & facilities

3.2/5

Eco-friendliness

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. It was under construction. So hard to give a full review since it was not the normal situation.
Stayed 2 nights in Jun 2022

3/5 Okay

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I liked the layout of our room. It was a one bedroom suite. I was not impressed with the friendliness of the staff or their customer service. Very rude. Construction going on and the hotel lobby was very dirty.
Stayed 1 night in Jun 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place and still clean even during the renovation. Good city view ✌️
Stayed 1 night in Jun 2022

2/5 Poor

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Normally I don’t take the time to do this but this needs to be documented. The Hotel was under massive construction (not stated on Expedia). When I was checking in, the front desk asked us if we could move to a hotel down the road. I was about to say yes but the Manager rushed in to rescind the offer. Then, we were asked if we would be willing to relocate to a hotel 12 miles north. We said no. We then were issued a room in the hotel. The room had brown sticky liquid on air conditioning unit and the sink did not drain. I went down to express displeasure and they moved us to another room. The room had a nice view and overall was an upgrade but the shower handle was not properly on the wall and left a hole in the wall. The next day we mentioned it and it was fixed. Room service came and took our towels and threw away all the soaps. I had to go to the lobby to get towels and soaps. Beds were not made. Cincinnati was a real gem. Unfortunately, our time was marred by our hotel experience.
Stayed 2 nights in Jun 2022

1/5 Terrible

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jun 2022

2/5 Poor

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
this property was expensive, and the fact it is very used, old and under construction
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and spacious for a family of 4. We will definitely be using this property again in the future.
Stayed 1 night in May 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
They was remodeling the hotel we got a handicap room. Thanks But the toilet didn’t work we waited about one and half hours to change rooms can they didn’t want us to do that because management wasn’t there. We on six flour and had to go to second floor to go the toilet. We got a room on fifth floor in the end. We will go back after work is finished
Stayed 3 nights in May 2022

1/5 Terrible

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very welcoming but the condition of the hotel was not very good. There were stains on the bed sheets and the room had a weird smell to it.
Stayed 1 night in May 2022

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am surprised this place is open. Hands down the nastiest, dirtiest, disgusting hotel I've ever stayed in. I'm pretty relaxed when it come to amenities etc.but this place was so gross. There was a bad stench coming from the next door room and the door happened to not have a door knob so we opened it to see where the stench was coming from and the bathtub was literally like the bathtub in the basement of Silence of the Lambs! When I complained about the stench and the disgustingness to manager he said I shouldn't have been snooping around. Disgusting!!!
Stayed 1 night in May 2022