Cisa Pass

The staff are friendly , breakfast is good. The only thing is the bathroom shower area is so tight in a corner n water supply is quite low.we wished we had a window that can be open. But overall its not too bad

This hotel space is a recent renovation of an old building. It was very convenient to access anything in old Florence. The room is as spacious and the bed comfortable, however we had to request a room change as the street noise was not blocked by the window at all. We figured that insulation around the window was non-existent. Also, the doors and walls were thin and we could hear any noises in the hallway and adjacent rooms. Our second room was more quiet, looking out over a central open area, used mainly for piping and maintenance equipment. The bathrooms were a good size with a dimly lit shower area. Breakfast was limited but the food was fresh (cereals, hard boiled eggs, cheese, croissants, cakes and decent coffee). Overall, we were satisfied with the room but wished we had spent more for a stay at a higher rates property.

We loved our stay here. Some previous reviews were concerning, but when we arrived, we saw nothing mentioned in those reviews. Our room was spacious with a lot of natural light. It was clean. We loved the ambiance of the hotel as well as the rooftop pool and bar. We ate dinner in the restaurant and watched the sunset. The staff—at every point—was kind and helpful. Absolutely a wonderful experience.