Garden
Check availability

Reviews of Asunción Gran Hotel

3.5 out of 5
Asunción Gran Hotel
Avda. Monseñor Rodríguez, c/ Roberto L. Petit - Km 5, Ciudad Del Este

Reviews

8.4

Very good

Rating 10 - Excellent. 52 out of 110 reviews" "
Rating 8 - Good. 39 out of 110 reviews" "
Rating 6 - Okay. 11 out of 110 reviews" "
Rating 4 - Poor. 3 out of 110 reviews" "
Rating 2 - Terrible. 5 out of 110 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

victor

Stayed 1 night in Mar 2024

6/10 Okay

EDSON

Liked: Cleanliness, property conditions & facilities
Boa opção em CDE, se estiver de carro.
Nós sempre ficamos no Asuncion Gran Hotel. O Staff é muito cordial, mas infelizmente, devido à taxa de câmbio desfavorável, tudo ficou muito caro. Além disso, tivemos um mal-entendido no check-out a acabamos saindo sem tormarmos nosso café da manhã, devido ao atraso na sua preparação. Apesar disso, recomendo o hotel, apenas se tiver um veículo disponível ,pois fica longe do centro de compras.
Stayed 4 nights in Dec 2020
Response from La Gerencia on 5 Jan 2021
Gracias por dejarnos un Feedback, lamentamos el inconveniente que haya tenido y estaremos mejorando gracias a su comentario. Atte.

4/10 Poor

Ricardo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad service
Terrible service at restaurant anf by reception personnel
Stayed 1 night in Feb 2020
Response from La gerencia on 4 Mar 2020
Gracias por su evaluación

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Gerencia on 1 Apr 2019
Gracias

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool area, friendly staff, very clean and well-mai It would be nice to have more outlets for charging electronic devices, as well as an iron and ironing board in the room.
Stayed 3 nights in Jan 2019
Response from La Gerencia on 28 Jan 2019
Muchas gracias por su mensaje en nuestra página. Sus sugerencias fueron enviadas al directorio. Atte

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beatiful pool area. Good food .Attentive staff. Wish I had time to check out the gym and spa. They were very appealing
Stayed 1 night in Jan 2019
Response from La gerencia on 21 Jan 2019
Muchas gracias, vuelva siempre

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price. Reasonable breakfast. Great location.
Stayed 1 night in Dec 2018
Response from La Gerencia on 20 Dec 2018
Muchas gracias, muy amable. Lo esperamos pronto

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 4star hotel. More like 2. The rooms were extremely small and old.
Stayed 3 nights in Jul 2018
Response from Lic. Monserrat Alfonzo on 23 Jul 2018
Gracias por su participación en la página.

8/10 Good

Paolo, Asuncion

Liked: Cleanliness, staff & service
The room was big and cleanliness, the wifi doesn´t work verry well, the TV doesn´t has much channels. The breakfast was excellent, and the location of the hotel is a good place.
Stayed 1 night in Apr 2018
Response from Lic. Monserrat Alfonzo on 14 Apr 2018
Dear Guest Thank you so much

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 15 Dec 2016
Estimado huesped Muchas Gracias por la puntuación Atentamente Lic. Monserrat Alfonzo

6/10 Okay

Americas , Orlando Florida

Liked: Staff & service
Ok hotel
Best thing is the breakfast and the restaurant has good food and good prices. The frontdesk are kind of clumbsy on checking you in and out. They need retraining. The pool is nice. The gym is very poor. Location is about 15 min from downtown. No food or grocery stores nearby. If you need a good taxi driver ask for Mr Cornelio he will give you great prices and knows his way around town. Very trustworthy and he is always parked outside the hotel.
Response from Lic. Monserra Alfonzo on 15 Dec 2016
Dear Guest Thank you very much for your feedback, each comment helps us to improve and create practices to grow in our services Sincerely

6/10 Okay

Kenny, Fort Lauderdale

Liked: Cleanliness, property conditions & facilities, room comfort
Good place to stay in Ciudad del Este.
Slightly outdated, ants in the bathroom.
Response from Monserrat Alfonzo on 30 Apr 2016
Dear guest Thank you for your suggestion and recomendations so we can improve our service and meet your expectation at your next visit. Sincerely

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable 👌
Stayed 1 night in Apr 2024

2/10 Terrible

Lourdes

Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff atencioso, ambiente limpo e organizado.
Stayed 1 night in Nov 2023

10/10 Excellent

Jose Ademar

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local muito agradável, limpo, ótimo Cafe da manha, restaurante muito bom, bela piscina, funcionários muito educados .
Stayed 1 night in Nov 2023

10/10 Excellent

Melissa C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício
Me surpreendeu positivamente. Ótimo custo benefício. Hotel muito Agradável, seguro, limpo, café da manhã bem variado e farto. Certamente voltarei e recomendarei.
Stayed 1 night in Nov 2023

10/10 Excellent

Rocío

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me gusto el servicio y la limpieza. Excelente todo
Stayed 2 nights in Jan 2021
Response from La Gerencia on 27 Feb 2021
Muchas gracias, vuelva siempre

10/10 Excellent

CESAR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable !!
Stayed 1 night in Nov 2020
Response from La gerencia on 18 Nov 2020
gracias, muy amable

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Gerencia on 4 Mar 2020
Gracias por evaluarnos

6/10 Okay

Sidnei

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Não recomendo
Atendimento da noite horrível,e café da manhã achei ruim tbem,em relação ao quarto era bom mais não voltarei
Stayed 1 night in Dec 2019
Response from La Gerencia on 8 Jan 2020
Lamentamos que haya tenido esa percepción del hotel. En nombre de todo el equipo le pedimos disculpas

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from La Gerencia on 9 Dec 2019
Muchas gracias. Vuelva siempre

8/10 Good

Matheus Francisco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from La Gerencia on 9 Dec 2019
Gracias

10/10 Excellent

Joerg Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Me fue muy bien. Llegué MUY temprano al hotel (6:00), y ya empezaron a buscarme una habitación, siendo que mi check-in era recién a las 14:00. Cualquier cosa que le consulté a los chicos, me lo contestaban y solucionaban con la mejor predisposición.
Stayed 6 nights in Oct 2019
Response from La Gerencia on 21 Nov 2019
Muchas gracias, les haré llegar al equipo sus amables palabras. Atte.

6/10 Okay

Verified traveller

Disliked: Staff & service
cold water shower
Stayed 1 night in Oct 2019
Response from La Gerencia on 21 Nov 2019
Lamentamos que haya tenido esa experiencia, nuestro equipo esta siempre dispuesto y capacitado para solucionar cualquier inconveniente que se presente durante su estadía caso haya reclamado con la recepción.

10/10 Excellent

juana mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo salio como lo esperado
Stayed 2 nights in Sep 2019
Response from La Gerencia on 3 Oct 2019
Muchas Gracias

10/10 Excellent

hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy agradable
hotel y habitación del hotel limpio, desayuno adecuado, solo un poco retirado del centro y de los comercios.
Stayed 2 nights in Sep 2019
Response from La Gerencia on 5 Oct 2019
Muchas gracias por sus comentarios

10/10 Excellent

vitor massao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from La Gerencia on 5 Sept 2019
Muchas gracias

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019
Response from La Gerencia on 5 Aug 2019
Muchas gracias, lo esperamos siempre

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BOM ATENDIMENTO. QUARTOS CONSERVADOS E SEMPRE ARRUMADOS. PREÇOS DO RESTAURANTE, BASTANTE ATRATIVOS.
Stayed 24 nights in Jun 2019
Response from La Gerencia on 3 Aug 2019
Muito obrigado, volve tempre

10/10 Excellent

Regiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitalidade, cordialidade, segurança.
Hotel super aconchegante, elegante, bem decorado, Atendimento cordial, passei 21 dias (estudar), café da manhã ótimo, preços das refeições compatíveis com o comércio, jantava no próprio hotel comida excelente, garçons super simpáticos, quarto amplo, sempre quando chegavamos das aulas estava limpo, a recepção sempre muito solícitos, segurança, onibus público parava na porta do hotel.
Stayed 23 nights in Jun 2019
Response from La Gerencia on 5 Aug 2019
Muchas gracias, siempre lo esperaremos con novedades. Atte.

10/10 Excellent

Claudio G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel de excelente custo benefício
Hotel muito bom para ficar no Paraguai a trabalho, para as compras o centro está a 4 quilômetros de distancia
Stayed 3 nights in May 2019
Response from La gerencia on 13 Jun 2019
Muito obrigada, o aguardamos sempre

8/10 Good

EDSON

Liked: Cleanliness, staff & service, room comfort
Ótima atmosfera
Staff atencioso e professional. O hotel possui uma atmosfera familiar e informal. Infelizmente o quarto que ficamos possuia um banheiro muito pequeno e o ar-condicionado parou de funcionar à noite. Porém, foi reparado na manhã seguinte. Apesar disso, ficaria novamente neste hotel. A café da ma nhã é saboroso e farto. O estacionamento concerto é bastante functional e concorrido, pois possui poucas vagas. Não há atrações próximas ao hotel, por isso,índico para viajantes com transporte próprio.
Stayed 2 nights in Dec 2018
Response from La Gerencia on 9 Jan 2019
Gracias por sus comentarios y sugerencias

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from La gerencia on 31 Dec 2018
Nos encantaría conocer su opinión.

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from La Gerencia on 28 Dec 2018
Gracias por dejarnos su puntuación

8/10 Good

Luiz, Bicas - MG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradável, próximo ao centro para fazer compras. Indico o hotel.
Stayed 3 nights in Nov 2018
Response from La Gerencia on 23 Nov 2018
Muchas gracias Lo esperamos muy pronto con muchas novedades

10/10 Excellent

Maria Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from La Gerencia on 23 Nov 2018
Obrigada volte sempre

6/10 Okay

Gustavo Giro

Liked: Cleanliness
No início me colocaram no quarto horrível dizendo que era o quarto fornecido pela hoteis.com, depois procurei o gerente para conversar sobre o assunto e ele mudou para o quarto menos ruim.
Stayed 3 nights in Nov 2018
Response from Gerencia on 16 Nov 2018
Obrigada por este dado Atte

8/10 Good

LUIZ CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUITO BOM.
HOTEL FEIO POR FORA E MUITO BONITO POR DENTRO, CHEK IN E CHEK OUT RÁPIDO, BOM ATENDIMENTO, ÓTIMO CAFÉ DA MANHÃ, ÓTIMAS INSTALAÇÕES, COM UMA BONITA PISCINA COM CASCATA.
Stayed 1 night in Nov 2018
Response from La gerencia on 9 Nov 2018
Caro hospede Obrigada pelo seu comentario

6/10 Okay

Verified traveller

Liked: Staff & service
CAFE DA MANHA ÓTIMO A LIMPEZA DEIXA A DESEJAR UM POUCO , BOM HOTEL
Stayed 1 night in Nov 2018
Response from La gerencia on 9 Nov 2018
Gracias por la sugerencia

8/10 Good

José, Asunción

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno, de acuerdo al precio, que también esta muy bueno.
Stayed 1 night in Oct 2018
Response from La gerencia on 20 Oct 2018
Muchas gracias, vuelva siempre

10/10 Excellent

Anderson Mocelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muito bomm
Stayed 1 night in Oct 2018
Response from La Gerencia on 26 Oct 2018
Gracias, le esperamos pronto

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUY SATISFECHO
En realidad el hotel es bueno, pero un poco alejado del centro de la ciudad. La habitación que me dieron era un poco pequeña, pero cómoda. Cama que permitía un buen descanso, televisión por cable, aire acondicionado, un baño bien amplio, ducha y lavamanos con agua caliente, escritorio, minibar y bien iluminada. Lo que no me gusto de la habitación fue el hecho de ser interna, por lo que me sentía un poco encerrado, ya que la única ventana que tenia daba al pasillo. Eso si, si se desea descansar y dormir mucho, esta es la habitación, pero yo prefiero con vista exterior. Las instalaciones del hotel son muy agradables, bonitas, sobretodo la recepción y el restaurante. Las áreas verdes, la piscina y espacios exteriores, son muy confortables. El personal es muy amable, desde el portero, pasando por las recepcionistas y terminando con los que te atienden en el restaurante. El restaurante ofrece buena variedad de platos, a un buen precio, por lo que se puede perfectamente comer en el hotel. El desayuno es bueno, pero se queda un poco en los platos de sal, ya que la tendencia es a repetirlo todos los días, pero en general se sale satisfecho con la gran variedad en el resto de los alimentos que se ofrecen. Deberían mejorar eso de los vasos y platos pequeños.
Stayed 3 nights in Sep 2018
Response from La Gerencia on 26 Oct 2018
Estimado huesped Muchas gracias por su participación en nuestra página, esperamos siempre poder recibirlo cuando este por la ciudad. Sus sugerencias serán prontamente vistas y llevadas a consideración para mejor atenderlo. Atte.

8/10 Good

LUIZ ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente estadia
O hotel é excelente uma otima piscina com sauna e academia um excelente café da manha e um restaurante perfeito, mas fica um pouco afastado do centro se nao estiver de carro tudo fica longe somente tem um posto de conveniências na frente.
Stayed 2 nights in Sep 2018
Response from La Gerencia on 4 Oct 2018
Gracias por dejarnos su comentario

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel con calidad en los servicios y un trato excelente.... Todo muy bien... Aunque la zona de ubicación es un poco perferica..
Stayed 4 nights in Jul 2018
Response from Lic. Monserrat Alfonzo on 20 Aug 2018
Gracias por los comentarios

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from Lic. Monserrat Alfonzo on 10 Aug 2018
Gracias

8/10 Good

Anisio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Lic. Monserrat Alfonzo on 6 Aug 2018
Muchas Gracias por su puntuación.

8/10 Good

Mariano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general muy bueno todo.
Stayed 1 night in Jul 2018
Response from Lic. Monserrat Alfonzo on 26 Jul 2018
muchas gracias

8/10 Good

Dany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Lic. Monserrat Alfonzo on 26 Jul 2018
Muchas Gracias

10/10 Excellent

Eliete Narciza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sempre me hospedo lá!
Stayed 1 night in Jul 2018
Response from Lic. Monserrat Alfonzo on 13 Jul 2018
Apreciado Huésped Muchas gracias por su excelente puntuación en nuestra página y lo esperamos siempre que visite la ciudad con grandes novedades a diario.