Ciudadela Hotels

"Wonderful hotel along the Camino! Great breakfast, laundry facilities, clean tidy rooms, exceptional service from front desk and staff. Would recommend highly to anyone going to Melide!"

"Bizarrely my bathroom toilet had a bidet in the way of the toilet, so you couldn’t sit straight, also there was a pillar at the end of the bed, so it was very difficult to walk around the twin bed. Rather bizarre design errors. Otherwise not bad"

"Very clean, warm, large bathroom "

"Great option for those walking the Camino — it’s a little out of the way, but a taxi can easily get you there. The hotel sits in a peaceful location surrounded by nature, making it a relaxing getaway. Unfortunately, the overall experience was disappointing. The spa receptionist couldn’t have been more rude, making us feel unwelcome from the start. Breakfast was also poor, with a very limited selection and low quality. The setting is lovely, but both the service and food need serious improvement."

"Lovely can’t fault this place friendly staff and a really good breakfast, can’t comment on dinner as we were visiting friends in lugo town.'"

"The staff was very courteous and accommodating. They called us when the person doing the cleaning found an iPad, verified that it was ours and while we were ready to take a cab back, they drove it down to where we were on El Camino. Highly recommended. "

"Room smelled like cat urine. The ammonia smell was so strong we had to open the door and the window. There were a lot of women hairs in the wall of the shower. The staff were rude and not helpful. I took a shower and the water leaked covering the entire bathroom floor. On top of that the room was next to the coffee machine and the sound of the machine woke us up every 5 minutes since 5:00am. "

"Open checking in, I was told I had a room on the 3rd floor. Then promptly told the elevator doesn’t work. After walking 20 miles it was an effort to hike up 3 floors. I would not have booked knowing the elevator was broken. Also the bathroom and room had hair on the floor, so it wasn’t that clean. For what I paid, it was a rip off."