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Left after first night. Was unable to get reimbursed for one of two nights. There with my daughters and we felt unsafe. Room was dirty and smelled like smoke.
The staff was great. Very respectful. & if you’re wondering about the quality of everything, it is all perfect. For the price, you can’t beat it. I felt as if I was staying in a 3 or 4 star hotel. The TVs are also smart TVs so you don’t need a device to plug up. It’s great. Hope this review helps!
Watched front office tell elderly couple they wouldn't give them a ground floor room,then didn't offer to help with luggage..... really? You are the owner they pay your bills and you won't even offer to carry an overnight bag up a flight of stairs???? In our room we found old soap on top of the tub surround, the baseboards had grime caked on top of them, trash left on top of the microwave..... it was late when we arrived or i would have liked elsewhere..... I guess for the money it was okay. Just check your room before you pay.
Really comfortable and clean. The front desk is really helpful. Ryan is always quick to make sure everything thing is okay and does what he can to fix any issues.
Shaqueel
4/10 Poor
Jessica
9 Mar 2024
Liked: Cleanliness
Disliked: Staff & service
The manager knocked on my door at 9:30 PM to accuse jus of smoking in the room. Said housekeeping says it smelled like it, but of course it smelled like it we both smoke. Having to go outside we sat in the truck so I'm sure our clothes smelled like smoke! Needless to say housekeeping stopped taking care of our room after that. The manager also hung around the hall way like a creep asking me several times to extend my stay.
The hotel was a great value. Only thing I would say was wrong they forgot to clean room twice. But after brought to there attention it was corrected. We would definetely stay again, family in area
Very nice hotel for a quick overnight stop while traveling. It seemed like a brand new building right off the highway - but no highway noise. Restaurants close by. Room was spacious and clean. Decent hotel style breakfast. Employees were very friendly.
We booked one night to get some rest and see family. The guy at the front desk wanted us to stay another night but we needed to move on. We decided to after we meet up with famiily and called to see if they had open rooms they have us a room and a deal we were very grateful. The staff is so amazinly sweet the rooms were very clean and the area was pretty safe. There is a police department right there and they randomly walk the property so it makes it even safer. Its right off the hwy close to food and gas. I highly recommend them if you need a good place to stay.
The staff was excellent. Arriving early Ryan went to work to make sure I got to sign in early. The lady who took his place was just as helpful to see that my stay was great.
Lights were out (burnt out) room smells like mildew, got a $1545.46 charge on my credit card (fraudulent )
Jon
Stayed 1 night in Oct 2023
Response from Dee on 2 Nov 2023
Mr. Jon,please call the hotel so we could clear any confusion about your charge. I do not see any charge that was fraudulently charged to your credit card. we have just charge your card for room and tax only. There was no charge for 1545.46.
When I first saw it, I didn’t know I was looking at the side of it. So, my opinion was different(didn’t care to much for it). But as I went to the front of the hotel, my opinion changed(I like it). The lady at the desk was very nice and my room was very comfortable. The breakfast was OK. But, not too much to pick from. But overall I did enjoyed my stay.
The couch in the room had food crumbs, the bed sheets had hard crusty patches, there were hairs all over the bathroom sink, and the non/smoking room had the stale odor of cigarette smoke.
He actually didn’t stay… We checked in, and then our first room smelled like smoke, so they gave us another room. The second room did not smell smoky, but it did smell very musty and then we could see mildew/mold in the AC vent, so we decided to go to another hotel. The staff was very friendly and accommodating, and they apologized and refunded our money.