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Reviews of Clearwater Valley Resort

2.5 out of 5
Clearwater Valley Resort
373 Clearwater Valley Road, Clearwater, BC

Reviews

8.2

Very good

Rating 10 - Excellent. 66 out of 160 reviews" "
Rating 8 - Good. 56 out of 160 reviews" "
Rating 6 - Okay. 24 out of 160 reviews" "
Rating 4 - Poor. 12 out of 160 reviews" "
Rating 2 - Terrible. 2 out of 160 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Stan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of space.Low key.
Stayed 2 nights in May 2024

6/10 Okay

Monica

Travelled with partner
Liked: Cleanliness, staff & service
Wish we could have stayed longer to enjoy the pool but just there for 13 hours. Stayed in a cute basic cabin right by the pond. The T.V. turned on but had no programming and the shower's hot water only lasted long enough for one person to get soaped up (cold rinse). We were double charged but the friendly staff was quick to rectify the problem.
Stayed 1 night in May 2024

10/10 Excellent

Patricia

Travelled with family
Loved the setting of the resort. The room was very clean and comfortable. Would definitely stay there again.
Stayed 1 night in May 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an excellent place to stay nice and quiet and the staff is excellent
Stayed 2 nights in May 2024

10/10 Excellent

Daisy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I stayed in a bungalow, and it was satisfactory. I was disappointed that there weren't separate shampoo and conditioner provided, however the all-in-one product that is supplied, is better than average and therefore surprised me, in a good way. Also, while a small bar fridge is in the room, there is no microwave, which did affect our snacking options. The mattress is ok, as in, miles better than sleeping in a tent, but needs upgrading. I must say the front desk attendant was wonderful. We ate at the attached restaurant, and unfortunately there was only one server to cover the tables and bar, so I don't feel I can give her service a fair judgement at this time, but I will say that she was friendly. I loved how quiet the grounds were at night.
Stayed 1 night in May 2024

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's just off the main road through town. Which gives you a nice quiet area to hang outside without the highway noise. Super friendly and helpful stuff make sure you have a fantastic stay.
Stayed 1 night in May 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff are really friendly and helpful. The room is huge. Plenty of parking spaces. Walking distance from shops. The room is clean but really needa updating like the bed and pillows.
Stayed 1 night in May 2024

8/10 Good

shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Douglas R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back in the summer. Thank you
Stayed 3 nights in Apr 2024

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in May 2024

6/10 Okay

Shirley

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Beautiful rural property but the accommodations require a very thorough cleaning, improved kitchen supplies and updating.
Stayed 1 night in May 2024

10/10 Excellent

Shelsi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden gem of a place! And I hope everyone finds it. I stayed in one of the bungalows, for a very reasonable price. It was clean and cozy with a beautiful view. In the morning when it was time to be on my way, the owner made me a perfect latte for my long journey. Wish I could have stayed longer. I will certainly be returning.
Stayed 1 night in Apr 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities
I enjoyed my stay in the cute little bungalow. It felt like a perfect little retreat for a few days. The staff at the restaurant/office were very friendly and helpful. I liked that I could walk to the restaurant for supper every night and not have to drive anywhere.
Stayed 4 nights in Apr 2024

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old rundown cabin Very primitive Coffee maker didn’t work Sheet felt like sandpaper Bed old and lumpy No heat controll No phone O tv
Stayed 1 night in Apr 2024
Response from Owner on 25 Apr 2024
There has been no complaint about Room 14's coffee maker not working before or since your stay, and nobody informed the Office at all during your stay... if that was the case... as we would have switched it immediately. The heat control for the Heaters is on the front of the heater, and there is a cable package on the flatscreen television. Thank you very much for your stay! :)

4/10 Poor

Kate

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We chose to stay here on the basis of great reviews on this site but we must have rented a not-so-good room. Our room had a pervasive mildew odour. Glassware was dirty. Neither of those things were the end of the world, but what was more concerning was the very strong gas smell coming from the rattly heater during the night. We had to open all windows all night long because of worry about gas inhalation and we hardly slept because of our concern. Look this is a stunning part of the world and this looks like a cozy caravan park, but the room we were in was not great.
Stayed 1 night in Mar 2024

8/10 Good

Roelie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huggikj
Stayed 1 night in Oct 2023

10/10 Excellent

Michael, North Vancouver

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 7 nights in Nov 2023

10/10 Excellent

Michael, North Vancouver

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 7 nights in Nov 2023

10/10 Excellent

Lindsay

Stayed 1 night in Nov 2023

4/10 Poor

Lucas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Used tissue left beside the bed. Visible dirt in the entranceway. Run down. Toilet paper holder ripped out of the wall with hole in drywall. If you want a cheap place and don’t mind a little dirt and disrepair, then this is the place to stay.
Stayed 2 nights in Nov 2023

10/10 Excellent

rong

Liked: Cleanliness, staff & service, property conditions & facilities
very good !
Stayed 1 night in Oct 2023

10/10 Excellent

Yoonae

Stayed 1 night in Oct 2023

8/10 Good

Yoonae

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good. Staffs arw great
Stayed 1 night in Oct 2023

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was uncomfortable, but the room was very clean and well maintained. :)
Stayed 1 night in Sep 2023

8/10 Good

Amber

Beautiful little spot to stay in on your travels
Stayed 1 night in Sep 2023

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love that this is a family run resort. Everyone there is welcoming and friendly. This was our third stay at this resort and we will be back!
Stayed 6 nights in Aug 2023

4/10 Poor

Jeanette

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We were in the bottom level cabin and there was a crack in the ceiling above the tub. When the person above us took a shower the water leaked through the crack for about an hour afterwards
Stayed 1 night in Aug 2023

10/10 Excellent

Janice

Stayed 1 night in Aug 2023

6/10 Okay

Julianne

Stayed 2 nights in Aug 2023

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Bill

Travelled with pets, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Not impressed with the bungalow we stayed in, over priced for what we got. Smelly odor in bungalow. No microwave only a fridge. Sprinkler was left on outside our cabin all night so it hit the building and the bathroom window was open so water came in through window into bathtub. Good thing we closed the window above the bed before the sprinkler was turned on or it would have been a mess.
Stayed 1 night in Aug 2023

8/10 Good

Ken

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Stores 5 min walk away
Stayed 1 night in Aug 2023

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the bar and head office were great. Ton of amenities to accomodate a family camping trip or reunion. We will definitely be coming back.
Stayed 1 night in Jul 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick access to Wells Gray Park!
Stayed 2 nights in Jul 2023

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had everything we needed.
Stayed 1 night in Aug 2023

8/10 Good

Debby

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
We stayed in the family room so was nice to have the ability to cook. Fun place and fantastic staff. We had a big dog and they welcomed him too. Property needs a bit of updating but we overlooked that due to the great staff.
Stayed 1 night in Aug 2023
Response from Owner on 4 Aug 2023
Thank you for the review! Yes, the facility is a little dated, we are into year two of owning it and we have very extensive renovations happening this winter to fix that issue. Our staff is excellent, we agree. :D Thank you.

8/10 Good

Terrence

Stayed 1 night in Jul 2023

8/10 Good

Jeffrey

Stayed 2 nights in Jul 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Ida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great welcome. Lots to do. Nice room.
Stayed 1 night in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Theresa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
This was a welcome surprise after 9 hours of driving! The staff was knowledgeable and check in was seamless. My 12 year old quickly changed into a swimsuit and had a blast in the pool with another guest. I walked our dog and then had a quick dip myself. We had fresh fish and chips from the restaurant and then a super quiet and restful sleep in the cabin. It’s a bit dated but I can tell that the upgrades are continuous and the place was so clean and welcoming. I did a 5km walk the next morning past Dutch Lake and packing was quick with the car just outside the cabin. I will definitely be staying here again!
Stayed 1 night in Jul 2023
Response from Owner on 31 Jul 2023
Thank you, for your excellently descriptive review of the facility and the surrounding area, it is much appreciated. :)

10/10 Excellent

tristan

Stayed 1 night in Jul 2023

10/10 Excellent

Kylie

Stayed 1 night in Jul 2023

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Friendly staff. Interesting property.
Stayed 1 night in Jul 2023

10/10 Excellent

mia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved it here. The kids had a blast. The staff were very friendly. The cabin was neat and the bed was comfortable. We would go back.
Stayed 2 nights in Jul 2023
Response from Owner on 24 Jul 2023
I am very happy to hear this, thank you very much. :)

4/10 Poor

Rick

Travelled with partner
Disliked: Property conditions & facilities
No internet and room was in need of remodeling
Stayed 1 night in Jul 2023
Response from Owner on 24 Jul 2023
Hello, yes, the windstorm we had here knocked out our communication tower for internet and new parts are on order, and our very clean, well maintained rooms are in need or modernization, which is booked for this winter. Thank you for mentioning the excellent pricing, clean facility, well maintained outdoor pool and licensed patio, on site restaurant, laundromat and walking spaces that we have kept green and flowery during a 10 week drought..

10/10 Excellent

Lorna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room and bathroom were very clean, Pathways to restarant and pool also well maintained
Stayed 1 night in Jul 2023

8/10 Good

Lydia

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023