Holiday Homes in Clifton Springs

"With breakfast included in the room rate for us it was a no brainer to have a cooked breakfast. It was willingly prepared hot and tasty. The staff were friendly and accommodating. "

"Nice convenient property and coffee shop downstairs. "

"Basic comfortable room, however no cutlery for eating delivered/takeout meals. Facility clean and inviting. Unfortunately walls are thin and the neighboring room had very noisy guests, who laughed and spoke loudly all night and early the next morning, making it hard to get a good night rest."

"Room very clean and spacious. Food at Franca’s was beautiful"

"The hotel is situated in a good location, close to shops, easy access, has three good restaurants. Ambiance at the restaurants is beautiful. Staff are friendly and helpful. Stayed there 3 nights for a birthday staycation. However, one of the ice buckets i requestes to chill my expressed breast milk has a very yucky rusty cover. Staff apologized for this, and later that day I saw reception staff carefully scrutinizing ice buckets at the front desk. Some coffee cups were dusty and the shower curtain edges had a few moldy spots in it, they asked me for my feedback and i did tell IHG about this so they moved us to a better room with a double ensuite. After a few days, I was surprised to see that my credit card was charged twice for our whole stay. I have paid for the nights weeks in advance and staff have acknowledged this, but charged us again. After I alerted staff, It took a few hours to get a response via email. They were apologetic but to my dismay refunded the wrong amount, less than what we paid for - Another mistake! If i didnt check twice I would have lost money twice! Quite unbelievable! I have lost trust in leaving my CC details at 5 star hotels. And 4 days counting I still havent gotten a refund of my double charge. The attention to detail in payments and refunds is lacking, unfortunately"

"Very good"

"Great value. Late checkin made easy."

"Such great staff at the restaurant. Cindy the manager was so very friendly and happy and welcoming. Fabulous weekend."

"Great experience on all levels, very classy, comfortable, clean and professional"