Standard Suite, 1 Bedroom, Non Smoking, Garden View (Suite 1)

Reviews of Heytesbury House

4.5 out of 5
Heytesbury House
33 Parrott Street, Cobden, VIC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 72 out of 89 reviews" "
Rating 8 - Good. 10 out of 89 reviews" "
Rating 6 - Okay. 4 out of 89 reviews" "
Rating 4 - Poor. 1 out of 89 reviews" "
Rating 2 - Terrible. 2 out of 89 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful historic building. Unfortunately we checked in late and left early but would have loved to have more time to enjoy this property. Hope to return in the future.
Stayed 1 night in Mar 2024

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best bib for miles. To notch piece of solitude and comfort!
Stayed 1 night in Feb 2024

4/10 Poor

wendy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Changwon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was the most relaxing and enjoyable stay in stunning surroundings. We will return
Stayed 1 night in Jul 2023

10/10 Excellent

Naele

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2023

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service
Great service comfortable and nice ambience
Stayed 1 night in Mar 2023

6/10 Okay

Nanette

Liked: Cleanliness, property conditions & facilities, room comfort
No wifi in our room
Stayed 1 night in Mar 2023
Response from Kathryn & Andrew on 16 Mar 2023
I am so sorry you had an issue with the wifi. We do wish you had alerted us to this issue while you were here so that we could have rectified it for you. We do hope that you have enjoyed the rest of your holiday.

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
It was an absolute delight staying here, it transported you back in time with the whole charm of the venue, best sleep & the breakfasts were divine. will definitely stay again. Make your trip worthwhile and stay 2x nights
Stayed 2 nights in Mar 2023
Response from Kathryn & Andrew on 16 Mar 2023
Thank you Adrian. It is always a delight for us when guests appreciate our little piece of paradise, and take advantage of all it has to offer. We look forward to seeing you again soon.

10/10 Excellent

Harold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amaizing
Stayed 1 night in Mar 2023
Response from Kathryn & Andrew on 16 Mar 2023
Thank you! Hope to be able to have you stay with us again soon.

10/10 Excellent

Harlan, Regina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This former physician’s residence and private hospital has been lovingly and painstakingly restored and renovated to house a bed and breakfast inn. The modernization of the rooms has been done in a way that preserves the original design and period when it was first constructed. We stayed in the Alfred suite - a large bedroom with comfortable king-sized, four-poster canopy bed, and a period replica spiral stair to a small loft - and found it comfortable and pleasant. Hosts were knowledgeable about the history and renovations of the building. My apologies to the hosts for our late arrival - please arrive early to fully appreciate the gardens and grounds a well-maintained English garden with mature hedgerows, flowers and shrubbery. Breakfast was delicious, and several choices were available - better than is sometimes offered in B&Bs. Street parking is plentiful. Cobden location was suitable for a short drive to the Twelve Apostles in the morning, and exploration of the Great Ocean Road.

10/10 Excellent

Serena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I'm going to say is going to be icing on the cake, but I still have to say it! Heytesbury House is THE BEST B&B I've ever been in my life! It beats any five star hotels I've ever stayed at as well. In any appreciative eye, you'll see the efforts and love Kathryn and Andrew put in the place. The design, decoration and maintenance are all done in perfection. This place stands for perfection. No doubt. The house menu they have is a must mention too. It's very thoughtful of them to provide meal options during the Christmas season. We checked there was nothing in Cobden during this time, so we brought sandwiches. We didn't really want to have those sandwiches, so it was music in my ears when Kathryn said 'we have a dinner menu...' It was a brilliant experience having dinner in their dining room! Me and my man we loved Heytesbury House. I can't believe we only paid $236 for the stay and $36 for the Christmas dinner. I wish I live near by, so I could go back more often!

10/10 Excellent

Ghansyambhai

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good property Excellent breakfast
Stayed 1 night in Dec 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, great hosts, gorgeous period building, excellent breakfast. Will return again for sure
Stayed 1 night in Oct 2022
Response from Andrew on 10 Oct 2022
We really appreciate Chrstopher that you have taken the time to leave a review after your recent stay.We are happy to hear you enjoyed you stay with us and look forward to having you stay with us again in the future.

10/10 Excellent

Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This old world charming property was a delight to enjoy while staying here. The attention to detail, cleanliness and friendly hospitality was pleasant. We had a delicious breakfast served to our elegantly laid table in the beautifully decorated dining room that was filled with beautiful antique furniture. We had the choice of hot or continental breakfast with cafe style cofees. In the evening there's options for light food if you don't want to venture out. Devonshire tea is also available. Recommend this establishment.
Stayed 1 night in Apr 2022

10/10 Excellent

W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely restored old doctors residence
Lovely stay, renovation of 1904 residence is very high standard. Bathrooms and sitting rooms comforably modised. Made welcome on arrival. Gardens beautiful. Cobden lovely neat town. Recommend meal at Thomsons pub.
Stayed 1 night in Mar 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic BnB.
Our overnight stay was fantastic, the owners are very welcoming and accommodating, very comfortable bed great room with everything we needed, including a private courtyard, very quiet, the whole house has so much character, lots of things to read and look at about the history of the place, we had a delicious breakfast in the morning, we will be back.
Stayed 1 night in Feb 2022

10/10 Excellent

Nitish

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful rooms with perfect hosts and quite bit of history behind it. A unique and great experience.
Stayed 3 nights in Dec 2021

10/10 Excellent

Laurens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heytesbury House was an amazing property and we thoroughly enjoyed our stay!
Stayed 1 night in Oct 2021

10/10 Excellent

Osvena

Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Beautiful property. Relaxing. Garden is beautiful. Excellent breakfast
Stayed 2 nights in Mar 2021
Response from Kathryn & Andrew on 23 Mar 2021
We are so glad you enjoyed your stay. Hope to see you again soon.

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We were UNWELCOME AND BAD-VIBED the moment we arrived with a non-friendly man, maybe he didn't like the colour of my partner's skin because he wasn't even slightly warm when we were smiling and pleasant on arrival. The host however, the next morning really shocked us, Kathryn. She was SO RUDE!! She made my partner so uncomfortable for requesting breakfast at 9.24am when breakfast was between 8 and 9.30am. We were still within time, maybe only just but still within. We asked for it to be brought to our room very kindly (due to insomnia) then it arrived with a bang on the door, followed by a clear, harsh instruction to not do this again the following morning. I barely ate, was so shocked and tossed with the idea of leaving for hours the next day, feeling so wrong being there!! We don't understand when we were so nice and paid so much that we were treated like this. We felt that clearly they didn't want us there, that better we book a new place and when we requested even a part refund we were told we left it too late and charged us FULL price. I think they are too old for the business to deal with a minor request and make you feel small when you do. I would somewhat respect them, had they not taken almost $500 for 2 nights that we barely touched. Very bad experience. Go elsewhere people where service has a smile and treat you like a person not a dollar sign!!!
Stayed 2 nights in Mar 2021
Response from Kathryn on 17 Mar 2021
How very disappointing that you felt the need to assume that the colour of your partners skin had any impact whatsoever on your Heytesbury House experience. Whenever possible we do endeavour to accommodate our guests needs, and when you requested breakfast in bed we certainly ensured that was provided to you. I am sorry however that you interpreted our communication as rude, when we were merely explaining to you that the next morning we had a full dining room booked and would not be able to bring you your breakfast to consume in bed. Advising you to arrive before the kitchen closed at 9:30 was meant to ensure you, and every other guest, didn’t miss out on our made to order cooked breakfast options. Having spent the entire day here, and walking out at 7pm without communicating with us directly, left us totally unaware that you were unhappy until we received a phone call from Expedia. There was no opportunity for us to rectify what was clearly a misunderstanding, and when we tried to communicate at length with you post your departure, you made it very clear that your single aim was to ruin our reputation. Once again, we are very sorry if you feel slighted in any way, and wish to categorically state that everyone is welcome here. We are committed to providing the same high standard of professionalism to EVERY guest that stays with us. We hope you enjoyed the rest of your time away.

10/10 Excellent

Lorrise Fay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful stay
Beautiful peaceful residence. Lovely overnight stay with yummy breakfast. Would go back for sure
Stayed 1 night in Feb 2021
Response from Kathryn & Andrew on 23 Mar 2021
Isn't it peaceful? We are so glad you enjoyed your stay. Look forward to having you stay under our roof again soon.

10/10 Excellent

Payton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of a kind
One of my best accommodation experiences. The owners are lovely, and truly care about the place and its history! They created a lovely atmosphere for our stay. Very good value!
Stayed 1 night in Jan 2021
Response from Kathryn & Andrew on 23 Mar 2021
Thank you Payton. We appreciate you taking the time to share you Heytesbury House experience. Hope to see yu again soon.

10/10 Excellent

Jackii, Bendigo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The gorgeous old world charm of the garden and house. The room we stayed in was gorgeous and the little side verandah is the perfect spot to sit back and relax , where you can take in the lovely private garden. Kathryn our host has an eye for detail and your every need is catered for. It was a peaceful and relaxing stay. I would definitely recommend staying.
Stayed 1 night in Jan 2021
Response from Kathryn & Andrew on 23 Mar 2021
Thank you Jackii. We are so glad you managed to relax and take in some of the natural wonders of the hinterland region. We hope to see you again soon.

10/10 Excellent

Mrityunjay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing place filled with history. Great Location and great hospitality. The Breakfast was amazing too. Recommended
Stayed 1 night in Dec 2020
Response from Kathryn & Andrew on 23 Mar 2021
Thank you Mriryunjay. We love our little piece of paradise, loaded with unique Australian history. It's great to hear you enjoyed your stay.

10/10 Excellent

Judy, Horsham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully property tastefully furnished. Very comfortable bed. Cool restful garden and very friendly hosts. Highly recommend to any weary traveler
Stayed 2 nights in Nov 2020
Response from Kathryn & Andrew on 23 Mar 2021
Thanks for sharing your Heytesbury House experience, Judy. We greatly appreciate you taking the time, and do hope you managed to leave a little more relaxed, and your batteries recharged.

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely gem with everything you need
Everything was perfect! Easy check in, best quilt, softest towels, amazing breakfast. The room (and our private courtyard) was sparkling clean and neat with all we needed. *Stayed in room 4.
Stayed 1 night in Nov 2020
Response from Kathryn & Andrew on 23 Mar 2021
We are so glad to hear you enjoyed your stay, Sara. It's great to know that our guests appreciate the extra effort we put into making your stay one to remember. Hope to see you again soon.

10/10 Excellent

Guodong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Indeed luxury
We stayed in the Suite 1 for a night. The room was well maintained and comfortable. Old furniture and house, with electrical candles and wireless charger, a perfect mixture of history and modern lifestyle. Service was also fantanstic. Simply the best I could find around Cobden.
Stayed 1 night in Dec 2019
Response from Kathryn & Andrew on 23 Mar 2021
Thank you Guodong. We do love the amazing history that this property provides, and do try to spoil our guests with all the modern conveniences. It is a balancing act, but we are pleased to hear that you feel we have got it right. Hope to see you again soon.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
We received a very cold reception by the owner. Got the feeling we were intruding. We were told to ring a number if we wanted anything. Never saw anybody until the next morning at breakfast.
Stayed 2 nights in Oct 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable
We enjoyed the stay. Our breakfasts were outstanding. Our room was on small side but comfortable. The public areas were generous. Unfortunately Cobden has few facilities and no evening restaurant. Perhaps some thought could go into this situation as in poor weather it would be good to have some “stay at home” option.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house is beautiful. The rooms are spotless. The breakfast was a la carte. The hosts were professional and unobtrusive. A lovely stay.
Stayed 1 night in Oct 2019

10/10 Excellent

Emily Ka Lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good breakfast and friendly staff
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kathryn was a great host. The house is stunning and the breakfast was amazing. Fantastic experience all round.
Stayed 1 night in Jul 2019
Response from Kathryn on 27 Aug 2019
Thank you for taking the time to review your Heytesbury House experience. We hope to be able to host you again.

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the front lounge room. Was a very peaceful stay.
Stayed 1 night in Jul 2019
Response from Kathryn & Andrew on 27 Aug 2019
We are so glad you enjoyed your stay, and that our recent renovations to the front Drawing Room were appreciated. Hope to see you again soon.

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Heritage Stay
We happened upon Heytesbury when looking for last minute accomodation while visiting family nearby. As soon as the booking was made the owners contacted us by phone to let us know that the dining area would be undergoing renovation during our stay and would not be available, in case that would trouble us. It was not at all a problem, and our lovely breakfast was delivered to us in our room on the morning of our stay. The property is absolutely delightful and very beautifully maintained. The rooms are very comfortable and the grounds are immaculate. We were made to feel very welcome and most definitely would return again. Thank you.
Stayed 1 night in Jul 2019
Response from Kathryn & Andrew on 27 Aug 2019
Gordon, thank you for sharing your Heytesbury House experience. We love to hear that our guests have enjoyed this magical place as much as we do living here. We hope the rest of your trip was as enjoyable.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very relaxing with an old world charm and the hosts were most delightful and couldn't do enough to make us welcome and comfortable. Can't wait to go back for another stay.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Victorian building and gardens. Great br
Stayed 1 night in May 2019
Response from Andrew on 6 May 2019
Thank you Frank for taking the time and leaving review after your recent stay.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical place. Cosy and inviting. All facilities in top condition. Courteous, warm service provided by the owners. We enjoyed the stay enormously.
Stayed 1 night in Apr 2019
Response from Andrew on 14 Apr 2019
Thank you for taking the time and leaving a review after your recent stay.

10/10 Excellent

Ram, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
House interior is excellent and services are great..enjoyed staying here
Stayed 1 night in Mar 2019
Response from Andrew on 14 Mar 2019
Thank you Ram for taking the time and leaving a review after your recent stay. We are pleased to hear that you enjoyed your stay and hope that we will have you stay with us in the future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unique antique style of this property is not to miss
Stayed 1 night in Mar 2019
Response from Andrew on 12 Mar 2019
Thank you for taking the time and leaving a review after your recent stay

10/10 Excellent

Charlie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was good, but this survey is annoying forcing you to write 50 characters before you can move on!
Stayed 1 night in Feb 2019
Response from Andrew on 26 Feb 2019
Thank you Charlie for taking the time and leaving a review after your recent stay.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifull building and fantastic hosts. Old world charm with every modern convenience.
Stayed 1 night in Feb 2019
Response from Andrew on 18 Feb 2019
Thank you for taking the time and leaving a review after your recent stay

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Katherine made us feel welcome immediately and the room was beautiful with its own courtyard. Everything was first class, furnishings, toiletries, towels and food. Just perfect. Worth going off the Great Ocean Riad to stay here.
Stayed 1 night in Feb 2019
Response from Andrew on 10 Feb 2019
Thank you for taking the time and leaving a review after your recent stay. We are pleased that you enjoy the place.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Andrew on 5 Jan 2019
Thank you for taking the time and leaving a review score after your recent stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For a base to explore this beautiful agricultural region, this is a great place! Beautiful gardens sirround this private, historic home. Our hosts were delightful.
Stayed 1 night in Dec 2018
Response from Andrew on 9 Dec 2018
Thank you for taking the time and leaving a review after your recent stay.

10/10 Excellent

Andrew&Anita, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked it without reading the details, wasn’t what we expected. But glad we did, absolutely fantastic place, We will definitely be booking again on our next trip there.
Stayed 4 nights in Nov 2018
Response from Andrew on 9 Nov 2018
Thank you Andrew & Anita for leaving a review after your recent stay. We are pleased that you really enjoyed your stay with us and we look forward to having you stayt again in the future.