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Reviews of Gran Hotel Toloma

3.5 out of 5
Gran Hotel Toloma
Av Oquendo N 690 esq Pedro Borda, Cochabamba

Reviews

8.0

Very good

Rating 10 - Excellent. 16 out of 46 reviews" "
Rating 8 - Good. 17 out of 46 reviews" "
Rating 6 - Okay. 8 out of 46 reviews" "
Rating 4 - Poor. 3 out of 46 reviews" "
Rating 2 - Terrible. 2 out of 46 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Francis

Stayed 3 nights in Nov 2022

10/10 Excellent

Shirley H., Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and well-located hotel. Staff was friendly. Breakfast was included and had a variety of items. I particularly loved the natural fruit juices.
Stayed 5 nights in Oct 2022

10/10 Excellent

Adela

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
It's a good hotel, but, maybe needs a remodeling, Bring it to 2022.
Stayed 1 night in Aug 2022

2/10 Terrible

Myassar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

6/10 Okay

Verified traveller

Travelled with family
It's very close to a highschool, noise of school activities during the day are loud
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really great hotel, nice breakfast and location.
Stayed 2 nights in Dec 2018

6/10 Okay

Daniel, Lima, Peru

Disliked: Cleanliness
This hotel is conveniently located, next to a supermarket and with plenty of public transportation. The main square s about a 20 minute walk. It’s clear that it has seen better days. Furniture and equip,ent look tiered. Rugs and towels are unacceptable and should be renewed at once. However, for about $55 a night, this continues to be a good deal.
Stayed 6 nights in Jul 2018
Response from Marketing y Ventas on 20 Jul 2018
Estimado Daniel, Le agradecemos su comentario ya que nos ayudan a mejorar día a día. El hotel se preocupa constantemente por la renovación de los blancos y limpieza de las alfombras. Nos disculpamos enormemente con su persona y hacemos de su conocimiento nuestro compromiso en brindar calidad, limpieza y comodidad a nuestros clientes. Nuevamente gracias por su recomendación y esperamos que nos visite nuevamente.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location on town, at list for my wife &me
excellent room service . friendly personnel and excellent breakfast .
Stayed 4 nights in Apr 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not nice hotel
this hotel looks Ugly, old, durty, service is very bad and also it is very expensive, this hotel is very different as it is shown in the web site
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Way too noisy throughout the whole night!
Stayed 1 night in Aug 2017

10/10 Excellent

Lamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Lovely hotel and wonderful location. Breakfast is not as nice as some places, but still good.

8/10 Good

Blima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower to cold

10/10 Excellent

René, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfection
Great Hotel and detailed service.

10/10 Excellent

Alejandro, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel overall.
Great service. People from front desk were great. Food at the restaurant was also great.

8/10 Good

Flavio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

ARIANE

Stayed 1 night in Nov 2023

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jimmy Stive

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Viktorija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money in Cochabamba
Stayed 3 nights in Feb 2023

6/10 Okay

Martha

Business traveller
Stayed 1 night in Sep 2021

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel
Quarto bem espaçoso, cama super confortável, boa quantidade de canais de TV e boa velocidade do wi-fi. Café da manhã com boa variedade.
Stayed 2 nights in Apr 2021

8/10 Good

Robson Luiz

Business traveller
Liked: Cleanliness, staff & service
Boa localização, o hotel possui um restaurane na dependencia que ajuda muito para quem trabalha, a parte desagradável ficou por conta da internet muito fraca, ou horrível para quem precisa trabalhar.
Stayed 1 night in Mar 2021

8/10 Good

Miguel Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

giselle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Razoável
Razoável, sem muitos comentários.
Stayed 1 night in Nov 2020

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Toloma Gran Hotel "Calidamente Ejecutivo" on 11 Jul 2019
Muchas gracias por su puntuación. Estamos muy contentos de que su experiencia en nuestras instalaciones haya sido satisfactoria. Lo esperamos en su próxima estadía, con la calidez corporativa que nos caracteriza.

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Toloma Gran Hotel "Cálidamente Ejecutivo" on 11 Jul 2019
Muchas gracias por su puntuación. Estamos muy contentos de que su experiencia en nuestras instalaciones haya sido satisfactoria. Lo esperamos en su próxima estadía, con la calidez corporativa que nos caracteriza.

4/10 Poor

Davi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A estadia foi muito boa, mas quando pedi para chamar um táxi para nos levar ao aeroporto o hotel cobrou uma taxa de 10 bolivianos.
Stayed 2 nights in Apr 2019

8/10 Good

Davi

Fomos bem recebidos no hotel e o check in foi rápido. Os atendentes foram bem atenciosos
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Tatsushi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Marketing y Ventas on 1 Aug 2018
Muchas gracias por su puntuación, lo esperamos en su próxima estadía.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Alfombra del cuarto Sofia, huellas negras de varios zapatos en en baño, toallas grises.
Stayed 1 night in May 2018
Response from Marketing y Ventas on 18 Jul 2018
Estimado Cliente, Agradecemos su observación la misma que esta siendo tomada muy e cuenta. El hotel se preocupa constantemente por la renovación de los blancos y limpieza de las alfombras. Nos disculpamos con su persona y hacemos de su conocimiento nuestro compromiso en brindar calidad, limpieza y comodidad a nuestros clientes.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2018
Response from Marketing y Ventas on 1 Aug 2018
Muchas gracias por su puntuación, lo esperamos en su próxima estadía.

10/10 Excellent

Wenhai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Davi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Chekin rápido, apto limpo e cama confortável. Muito bom, falta um blecaute nas janelas, a noite com a luz da rua fica muito claro o quarto.

8/10 Good

Fernando Luis

Liked: Cleanliness, room comfort
Detalhes basicos que fizem a diferença para pior.
Foi Bom, porem pagar no check-in foi muito estranho. No Banheiro ter somente um sabonete, ou seja o mesmo para lavar as mão e usar no banho, para mim é absurdo.
Stayed 1 night in Jul 2017

6/10 Okay

PEDRO

Liked: Staff & service
Disliked: Property conditions & facilities
HOTEL SENCILLO FALTA DE MANTENIMIENTO
el hotel es un hotel con un perfil bajo en decoración , falta remodelar , toca mejorar sus instalaciones , son viejas , el servicio de room service muy bueno , los empleados muy atentos
Stayed 3 nights in Jul 2017

6/10 Okay

Mario

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Hotel bien ubicado
Buena ubicación pero le falta mantenimiento.

10/10 Excellent

Eber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado e limpo
Hotel muito bom e confortável. Atendimento bom e localização excelente.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel limpio y cómodo
Excelente para descansar

8/10 Good

LOIC, NIMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel, bon service ,central
Séjour prof. Grande chambre , bon accueil, bon service prix convenable.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No volvería a este hotel
La habitación no se veía muy aseada, las sábanas se veían sucias con cabellos. En el minibar había una botella de agua que tenía un cabello también. No había aire acondicionado y mucho ruido en la zona.

8/10 Good

Tokihiko, 船橋

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
四つ星ですよ
空港からの、また、への無料シャトルバスはないということでした。ホテル選択の際の重要なポイントですので、再確認して正しい情報を提供して下さい。フロントマンのコンシェルジュ的サービスが大変良かった。アラライ湖へのタクシーの手配、迎えなど、確実にしてくれた。朝食も早く用意してくれ、フルーツなど大変美味しかった。星も3.5から四つ星になっていましたよ。

6/10 Okay

Marcos A., S.paulo

Liked: Staff & service
Disliked: Room comfort
Vide acima
Não possui ar condicionado. Quarto bom.

8/10 Good

Luciana, Sao Paulo

Liked: Cleanliness, staff & service
Boa opção
Confortavel