Coco Cay Holidays

Overall, our stay was very good. We were welcomed with a fruit platter and champagne delivered to our room, which was a lovely gesture. However, the rooms definitely need renovation. In our bathroom there was mold on the ceiling, and the walls in the room were dirty. The bed was comfortable and the bedding was clean. Despite the room issues, the atmosphere outside was wonderful and the staff were very friendly.

Hotel is luxury,quiet rooms are beautiful! The staff here was so welcoming always made sure we was good. Will definitely be back

Nice new place. Not enough hot water. No USB plug ins. Had issues with getting codes and key fobs To work. Buddy bought one. So can’t be to bad.

I am a fan of SLS Baha Mar, but during this stay, I felt disappointed. Not sure if the hotel was understaffed, but the cleaning was very superficial, and the room service was disappointing. Our breakfast tray stayed in the room for a day. When we came back, the room was cleaned, and they left it at the entrance. I called housekeeping to let them know in the afternoon. They asked me to leave it outside my door so someone can come and take it. The following morning, it was still there. When I informed the front desk during checkout, they didn't really care. This is definitely not the quality you expect from SLS.

The room was very nice, spacious, and the staff was very friendly. This is a great place to stay if you are wanting to enjoy Atlantis but looking for more peace and quiet