Portsmouth Hotel Guide - Coconut Beach hotels in Portsmouth, Dominica.

"Staff were friendly, grounds and rooms are beautiful and clean. Great get away from the hectic of life. Spa is amazing "

"a bit far "

"the property is nothing like the pictures. it was very unkept and smelt really moldy. Even the restroom at the reception area was below par for a hotel. To get the rooms, the tiles in the hall are very slippery and sunked in ...be careful when walking down the steps as well. In our room the toilet and the jacuzzi were not working. It was so bad i had to go all the way back to reception to request a room change.The second room smelt really moldy, we tried to air it out but here's where it went wrong. The reception stated that the security guard will bring us a fan to air out the new room, but on whatsapp she stated that i needed to come and collect ....its a good distance from the room. i was turned off by the atmosphere and lack of concern by the staff. I went to check out the same day (this was less than an hour after checking in) and the reception did not even have the courtesy to check me out and said that i should leave to the key with the grounds man. As we were loading the car i could hear the staff mockingly shouting "BYE!" i was really hurt. The pool was so dirty and unkept. I have reached out to Expedia for a refund and i am still unable to get any satisfaction from this ordeal. I DO NOT RECOMMEND ANYONE TO STAY HERE ESPECIAL BECAUSE OF THE MOLDY SMELL, BROKEN FACILITIES AND EXTREMELY UNHOSPITABLE STAFF. I DID NOT STICK AROUND FOR THE WORST "

"Very new and clean. All amenities and utensils were available."

"Very Quiet Location 😎"

"right on the beach cottages were amazing, be carefull to specify cottage on beach not garden if you want beachfront"

"I liked the location on the creek and having a kitchen in the cabin"

"I booked this trip for my clode friend. She was extremely disapoibted because the A/C didnt work and she spoke with the front desk more than once on the issue. Additionally during her stay housekeeping never changed the linens..she did not enjoy her stay at all. It was very uncomfortable "