Melbourne Hotel Guide - Coldstream Hills hotels in Melbourne, Australia.

"Room was clean and reasonably well equipped"

"Room was clean and nicely presented. TV was not working but management sorted it out within 10mins of my call to reception. Would not recommend dining in bistro as the chicken meal I ordered was grisly, tough and chewy Unfortunatly "

"Room was lovely spotless. Staff exceptional"

"Staff, service, "

"Some friends booked for us to stay here whilst attending a sporting event whilst over from the UK. It’s a conference centre first and foremost and for the ten days we were there there were no conferences so was very very quiet with limited facilities available. However, it proved to be an excellent base for us, the rooms were very comfortable (the beds are huge) and provided kettles, toasters, fridge etc. There’s no reception after I think about 5pm so having left my keycard in the room at 9pm at night thought I had a problem, not so, Victor who sleeps on site was brilliant in getting me back into my room, many thanks much appreciated. Staying here you need a car, loads of restaurants, shops, facilities within a 10 minute drive. "

"It looks like an abandoned property from the outside "

"We had a nice quiet 9 nights of beautiful views and the heated pool was perfect to relax at during the day and night!The hosts were very nice and welcoming….Barney the dog was also welcoming and I looked forward to his visits :) We hope to be back next year for 2 weeks "

"I would not recommend this property, although it is spacious, quiet and it has a great outlook, it is poorly maintained and very dirty. There were dead bugs on every windowsill, not a couple of days build-up of bugs (as it is summer), but the cleaner obviously doesn’t look for them or clean them. Every surface was dirty, every window and glass door was dirty. There are cobwebs everywhere, even down low in obvious places. The oven was dirty. The outdoor area looked like it hadn’t been cleaned for a month (at best). It is very basically furnished, so if you use the shelves in the wardrobes to store things, you need to clean them first. The master suite has a big walk-in robe but draws had random things in them and we could only find 1 clothes hanger in the 6 bedrooms! The facilities say there will be a Hairdryer, Iron and Ironing Board, we could only find the Ironing Board. Don’t expect any basics like salt & pepper. The hot water didn’t work (although that was fixed with a phone call). The large cool room/fridge in the kitchen didn’t work, luckily there was a fridge in the laundry. No instructions for the cool room or hot water. The cleanliness of the place and cool room were reported via a message to the Management Company a couple of hours after our arrival, and I haven’t had any feedback 3 days later."

"Absolutely perfect . we were there to celebrate our wedding anniversary and also to attend a wedding. The staff surprised us with a beautiful anniversary message that meant a great deal to us. Their exceptional kindness and attention to detail made the experience truly special and unforgettable. The room has everything you need, offers a beautiful view, and is surrounded by stunning wild nature that we absolutely loved. We will definitely repeat the experience."