Collines-du-Basque Hotels

"Belle endroit, spacieux, confortable et très propre La vue sur la pente de ski était magnifique!Merci pour tout! "

"I should have trusted my instincts. The exterior was immediately off-putting — peeling paint, moss on the siding, an abandoned truck in the yard, and a “For Sale” sign. Inside, the house smelled of mold and mildew. The dishes, cookware, and coffee maker were filthy. The back porch had no furniture, the BBQ was broken and grimy, and the fire pit didn’t exist. The fireplace was chained up, despite being listed as a feature.The host’s communication was unhelpful. When I asked about the missing TV remote, I was told to use the side buttons — but the TV didn’t work. A dining chair was broken, almost causing a fall. The front door didn’t lock properly, which was a serious concern.With no cell service or Wi-Fi, I had to use a café across the street for Internet. I left the house cleaner than I found it, yet was billed a cleaning fee. The host claimed a “manual” required me to wash and put away linens — but I never received one, and they couldn’t prove otherwise.This property was clearly not vetted. "