Collingwood Hotel Guide - Family Friendly Hotels in Collingwood, Ontario

"The person checking me in, wasn’t that’s friendly. I was asking questions about amenities and other resort activities he was short, indicating they don’t offer them anymore. Other staff around the property were extremely helpful, walked us to Plunge."

"Everything’s amazing until we booked a spa my friend and I two for Tuesday. The staff was so rude. I never wanna really go back there again. Everything else was amazing but the spa. They got angry with us when we weren’t sure where to go or what we were doing she came into pretty much the greatest, and then they put us into these tubs. My girlfriend had a broken shoulder, left us. There never came back. We had to figure it out for ourselves for the rest of it, and when I went to talk to them, they turned this little do not speak to us, cause I’m on the phone sign around I unbelievable you can talk to somebody else. There was no one else around. They just kind of left us high and dry. I almost didn’t wanna go back. I go back to everything else, but not the spa. !! rude and ignorant! But just a spy everything else was amazing"

"The room was alright but we stayed at the base of mountain and the underground parking lot was out of service so we had to walk the parking all the way down through the mountain with our luggage. There was no hotel staff on site so don't lose your card, nothing was really open. I get it was off season but it was disappointing stay."

"Was fine"

"Overall, excellent!!"

"ok"

"In general impression the Hotel is good…undergoing renovations. The decor etc is a little dated in the room but it felt like its own little condo…which is great for travelling with kids. Had room with separate bedroom and kitchen. Parking lot beside entrance and lots of restaurants/ stores/ theatre within short drive. Staff were great…the text message system with house keeping is really helpful. Used indoor pool everyday of stay. Small issue to resolve was with a $25 charge on credit card…not sure what it is pertaining to. Called to see…staff member said they were new and needed to speak to their manager and call back. No receipt emailed or call back yet. Overall great option when staying in Blue Mountain area especially with kids."