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Reviews of Clock Inn Colombo

2.5 out of 5
Clock Inn Colombo
457 Galle Road, Colombo 03, Colombo

Reviews

7.6

Good

Rating 10 - Excellent. 26 out of 104 reviews" "
Rating 8 - Good. 42 out of 104 reviews" "
Rating 6 - Okay. 27 out of 104 reviews" "
Rating 4 - Poor. 6 out of 104 reviews" "
Rating 2 - Terrible. 3 out of 104 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Ramsha

Travelled with partner
Liked: Cleanliness
Convenient location at the heart of Columbo with a lot of dining options nearby. Rooms were reasonably clean and comfortable, but basic.
Stayed 2 nights in Jan 2024

2/10 Terrible

kumar

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Reception area is on the first floor and no lift. Bed frames are old. Room and toilet need renovation
Stayed 1 night in Nov 2023
Response from Alex on 30 Nov 2023
Guest has given a new room and they have satisfied with the room.

10/10 Excellent

geg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for the price. staff was helpful. Room is pretty good
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Easy check-in and these guys are always willing to help with my many needs.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful customer care. I've started at this location on a couple of occasions
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a repeated stay at this hotel. Not much different.
Stayed 1 night in Feb 2019
Response from Saman Alex on 3 Apr 2019
Thank you very much for your valuable feedback

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite comfortable with the affordable price. Recommended by the customer.
Stayed 1 night in Feb 2019
Response from saman Alex on 3 Apr 2019
Thank you very much for your valuable feedback

10/10 Excellent

Elyas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice and comfortable. Helpful staff and the included breakfast was ok.
Stayed 1 night in Jan 2019

6/10 Okay

Sunil

Liked: Cleanliness
Disliked: Staff & service
TV subscription was not paid. no arrangement of food in near the hotel.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay!
After arriving at 0430 and finding I’d made a mistake with our booking, the night receptionist was more than accommodating and sorted us out with an early check out. Breakfast was delicious and 24/7 coffee and tea was the icing on the cake. The hotel is comfortable, affordable and in a great location to explore all of Colombo. Would definitely recommend to anyone!
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Value for money, good location. Can increase the breakfast spread. Overall, had a good stay.
Stayed 4 nights in Nov 2018

2/10 Terrible

Bhupesh

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed Bugs in the bed could not sleep
Had a terrible time as was bitten by bed bugs and even spotted a few and so can say please avoid this property. Yes the property is dated and serious needs some upgrades in terms of furniture. Only one towel - no face / hand towels Breakfast is basic water melon for fruits, Cornflakes, egg omlate bread with butter / Jam and tea coffee just basic .... Many better and new options in this area available but somehow I saw earlier revies and booked this property and regretted it. May be a good option for backpackers and dorm users but not for someone looking for some basic comforts Don't expect anything great here Since the room was already paid for and it was raining heavily that night else i would have seriously moved out in the middle of the night...
Stayed 1 night in Sep 2018

10/10 Excellent

Jodie, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice,basic,galaxy lit,close to beach on main road
My experience was short checking late at night but comfortable and friendly, one night stay. Basic,clean,neat room with air conditioning and fresh linen. Simply breakfast and friendly helpful staff. Located on main road, one street from the ocean,easy to get transport. Illuminated galaxy painted foyer/staircase which created a funky glow at night:)
Stayed 1 night in Sep 2018

10/10 Excellent

Raja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resignations
Reception personnel was not friendly and the condition of the reception area was pretty bad. Chairs were broken and everything looks dirty. Room was just ok but breakfast was not good
Stayed 1 night in Feb 2018

8/10 Good

ANAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel in Colombo 03 area with good service
Neat,clean hotel located on main Gale road adjacent to majestic city mall,KFC, Mac Donald, banana leaf restaurant. Good service,prompt staff,Continental breakfast.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Ok to stay over for a night. Bathrooms a bit dirty. Not as shown on pictures
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good budget hotel
Overall a good experience. Clean room. TV didn't work. So bummer. Door was broken from the inside. But it's OK. Room was clean.
Stayed 1 night in Oct 2017

10/10 Excellent

Joe, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with brilliant staff
We arrived late at night. The hotel organised a pick up from the airport and the staff were excellent at all times. The rooms were great for the price. Staff helped us with advice and prices for tuk tuks. Breakfast was also great.
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel for budget prize...beautiful room..
Good location..beautiful room..good friendly stafff

2/10 Terrible

Verified traveller

Disliked: Staff & service
Beware
Due to a mix up with an online booking I was overcharged $214.00. I have tried to get a refund, but neither Clock Inn or Expedia are willing to help me. This is the last time I will use Expedia and I will never stay at the Clock Inn again.

10/10 Excellent

Solo traveler, T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for the price
Meet fellow travelers who were friendly and helpful. Staff was helpful and nice. Rooms are clean and ac was cold. Great place to stay if you plan on touring Colombo and Sri Lanka. They also let me keep my luggage in storage when I arrived early and when I had to check out but had a later timeline for my train departure.

6/10 Okay

Verified traveller

Liked: Room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at clockinn
I liked everything about the hotel except the slow wifi. The room lock can be upgraded to make it sensor based instead of an old style lock. Overall, a very good hotel for a short stay for business

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will definitely go back there on my next trip to colombo

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Okay.
We stayed in Colombo over a national holiday and there was not much to do or see around clock inn. The service was good, breakfast was average and location not great. Overall, you get what you pay for.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Tim, Bath, UK

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Wanted to give a better review, but...
There's a pleasant reception area and a large seating area, all done out in a modern and quirky style, which I liked. The hotel has a good look, but the service doesn't live up to this. Some of the staff were polite and helpful, others over-casual and could not really be bothered. I am saying this on the basis of a stay of 5 nights. The breakfast was minimal for a buffet - only just acceptable. No real coffee - in Sri Lanka, where they grow it. The 'high speed' internet was nowhere near high speed. I could not access the internet in my room because of the poor connection (this is something I always look for and which was promised) and when I complained, the staff member just said "It's slow" and that I should access it in the seating area. There is a big difference between making personal calls or doing work in the privacy of your own room and in a shared space, but the staff couldn't see the problem. They didn't care. I needed to have some clothes washed and there is no laundry service. These issues make me think the hotel is not good for people on business, just holiday makers. Also, some of the time, several young guys were hanging around, making quite a noise - some were off-duty staff and others seemed to be friends of theirs. It was as though the place belonged to them and not to paying guests, which made me feel slightly uncomfortable. The room itself was fine - a bit on the small side, but clean with a good mattress.

8/10 Good

Thavaratnam, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good cheap place to stay in colombo
the hotel is above some shops, nice and tidy room but the breakfast choice is very limited with omlet and toasts + cereal

6/10 Okay

Chubby, Chubby

Liked: Cleanliness
Disliked: Property conditions & facilities
Just so so
The upper bed was quite hot, and uncomfortable

8/10 Good

kirsty, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good value
Good value place to stay. Communal areas were quirky. Breakfast was good considering the budget hotel.

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place, good price. It is a basic hotel, clean and comfortable enough. We would stay there again. I was worried that it would be loud, because it is right on Galle Ave, but there is a corridor in between the street and the rooms.

8/10 Good

Alexander, Argentina

Liked: Cleanliness, staff & service
Recomendable
Compare with the rest or the city the hotel si very nice! They helped us with tours and other recomendations. Is comfortable and warm. You can see the sea from windows. The breakfast was a little poor, but be cause i dont eat eggs or corn flakes.... And the Deluxe room small for my preferences. The rest very good and we spent really good time there.

6/10 Okay

Chun Hing, Hong Kong

Liked: Staff & service
Good location
No room make up for my five nights stay.! TV is not working despite my requests to fix it. Breakfast is so so. Location of the hotel is good.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Colombo on the reasonable
Sri Lanka is great and this is a good, modestly priced hotel in a good location

8/10 Good

michael, Worcester UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clock inn /ivy lane
The clock inn was fully booked when I arrived but they accomodated me at the sister hotel ivy lane only a few blocks away they were all very helpful stalk and both hotels were great

8/10 Good

Rasika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

ANAND, Bhopal,India

Liked: Cleanliness, staff & service, room comfort
GOOD BUDGET HOTEL
Good Hotel on main Gale road.LIFT is not available.make sure you have booking for full stay.I could not get second night and had to shift to IVY LANE.

10/10 Excellent

Liz, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
The staff were super friendly, and overall the hotel was fantastic value. Comfy and clean room and decent breakfast.

10/10 Excellent

Abhinay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Charles, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nice, modern and great helpful staff
Recommend this clean neat and nice hotel with great staff strongly but avoid booking more transportation via the hotel more than required, even though airport pickup worked great and was worth paying extra for. Their Car service felt quite overcharged, so if you are doing a day trip, try finding other car service options. Within Colombo, tuk tuks work fine ( cheap) and are always accessible quickly outside the hotel. Always request meter or agree on price upfront to not get ripped off. Worth paying a visit to the cricket club nearby for dinner/ lunch and beers :) Ask reception for directions (walking distance). The trains works well but it's worth paying for 1st class for comfort if available to not having to rush onto the train to find 2nd class seating. If you are polite and don't push you'll get on last and won't get a seat often, even though paid for...

10/10 Excellent

chris, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base.
Great location, lovely private room, excellent shower, very helpful staff, and good breakfast in communal facilities. An ideal base for my first few and last hotel stop in Sri Lanka.

6/10 Okay

charles, Sydney

Liked: Cleanliness
Disliked: Staff & service, room comfort
Good Value Hotel
If you are on a budget then you can't go past this little hotel If you are looking for a little more space and comfort then it's not for you Great location, very clean and helpful staff.

8/10 Good

Angela, spain

Liked: Cleanliness, property conditions & facilities, room comfort
nice hostel and breakfast
The hostel is a bit pricey for our budget but very nice atmosphere to meet fellow travellers and nice buffet breakfast.

8/10 Good

Jim, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanest hostel ever
Never in my years of traveling have I seen a hostel this impossibly clean that wasn't brand new. I don't know how they do it even considering that this was cleaner than some guest houses and hotels we stayed in in SL (and we only paid $8US/nt).

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

MINSUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018