"Staff was very friendly, but you can tell the resort itself is older. When you sit on the deck, you hear the loud wall A/C units humming right behind you which takes away from the serenity of the area. My main issue was not having a microwave in the rooms to heat something up quickly which I thought was odd for a resort but it forces you to eat at the local establishments so I'm sure it was a business decision (still irritates me that they didn't have a microwave for a quick reheat of coffee or to make popcorn when other hotel chains have a small microwave). A lot of amenities were closed due to the season so I'd recommend staying when the larger outdoor pool is open because the heated pool was overly crowded to the point, you just stand in one position so that you don't bump into someone else (that goodness for the bar being staffed/opened). Food was delicious at Elevations so highly recommend. "