Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Reviews of Microtel Inn & Suites by Wyndham Woodland Park

2 out of 5
Microtel Inn & Suites by Wyndham Woodland Park
722 Country Drive, Woodland Park, CO

Reviews

8.6

Excellent

Rating 10 - Excellent. 190 out of 341 reviews" "
Rating 8 - Good. 88 out of 341 reviews" "
Rating 6 - Okay. 40 out of 341 reviews" "
Rating 4 - Poor. 14 out of 341 reviews" "
Rating 2 - Terrible. 9 out of 341 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

ELENA

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there 4 days and I never have service, no shampoo, no soap...nothing. Very hard to get somebody on the phone.
Stayed 4 nights in Apr 2024

8/10 Good

Erik

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They always make you feel welcome and it feels comfortable to meet in the lobby area to see friends from the area. The negative would be the breakfast is very minimal and needs improvement.
Stayed 2 nights in May 2024

8/10 Good

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was poor compared to Hampton or Holiday Inn Express.
Stayed 1 night in May 2024

10/10 Excellent

Thetesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a perfect location and everyone was nice.
Stayed 3 nights in May 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV was difficult to use and had poor channel selection. Breakfast area was good overall, but there were no items containing protein.
Stayed 3 nights in Apr 2024
Response from Sean Campbell on 2 May 2024
We would like to apologize for our channel selection, and our breakfast not meeting your standards. Unfortunately, we are limited to what we're able to set out for breakfast. However, we do offer protein options for sale in our gift shop as a substitute.We look forward to your next visit. Have a great day!

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV didn’t work. Had to go back down to find the WiFi password. Everything else was fine.
Stayed 1 night in Mar 2024

8/10 Good

Jeanette

Stayed 2 nights in Mar 2024

10/10 Excellent

Norman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, awesome staff (Amy ROCKS!!!) Stay here and you will have a great vacation in Woodland Park😁
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Cheri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People at the front desk are very friendly and helpful. Our stay was comfortable and it's in a great location.
Stayed 3 nights in Feb 2024

10/10 Excellent

Harvey

Stayed 1 night in Feb 2024

6/10 Okay

Christine

Travelled with family
Liked: Cleanliness, staff & service
Friendly staff and clean. Half of the exercise machines were broken, which was frustrating. Small rooms, but comfortable.
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Found a dead bedbug in the first room I was assigned. Then the second room didn’t look like the floor was cleaned. Found what looked like a very small blood stain on the foot of the bed along with some blotting left by possibly bedbug activity. Wi-Fi didn’t work and tv channels were limited. If it weren’t for the weather I would’ve left.
Stayed 1 night in Feb 2024

6/10 Okay

Brean

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No complaints about the room, it was clean and comfortable. The breakfast was scant and pathetic. NO proteins options what-so-ever (I'd even be happy with hard boiled eggs if they didn't want to provide scrambled eggs/bacon/sausage). Just jelly for toast/bagels/english muffins, no butter or cream cheese. No cups for juice. Definitely do not come here expecting a full breakfast. And if a roll-away is an extra $20 a night it needs to be listed. Most roll-aways at other hotels are at no additional charge.
Stayed 1 night in Jan 2024

6/10 Okay

Jose

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

6/10 Okay

Peter Sak Hoong, Buford

Stayed 3 nights in Jan 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Larissa, Erwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed wasn’t fully made up, I don’t think bed linens were changed, decorative pillow was left in the floor, and toiletries such as makeup remover wipes weren’t replenished. It’s the little things that matter sometimes. The staff members were all very friendly and helpful. Breakfast was slightly disappointing-no meat at all. Some bacon or sausage would have been appreciated.
Stayed 3 nights in Dec 2023
Response from Front Desk on 10 Jan 2024
Dear Larissa,Thank you for bringing your experience to our attention, and we sincerely apologize for the lapses in the housekeeping service during your stay. Your feedback is crucial to our improvement efforts, and we are committed to addressing these issues promptly.We regret any inconvenience caused by the incomplete bed setup, unattended decorative pillow, and the oversight with toiletries. Rest assured, we will be revisiting our housekeeping procedures to ensure that such oversights do not occur in the future.Regarding breakfast. We apologize for not meeting your expectations. We're limited as to what we're able to put out. However, we do offer plenty of protein options for sale in our gift shop.On a positive note, we are delighted to hear that our staff members were friendly and helpful. Providing exceptional service is a top priority for us, and we appreciate your acknowledgment of our team.Best regards,Front Desk Staff

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Snowy Stay in Woodland Park
Room was comfortable and clean. Glad to have microwave and small frig to store things. Showers were very narrow but clean. Continental breakfast was okay. They ran out of bowls for cereal and seating was limited but was satisfactorily clean.
Stayed 1 night in Dec 2023
Response from Front Desk on 15 Dec 2023
Deer CherylThank you for taking the time to share your feedback with us. We're pleased to hear that you found your room comfortable and clean, and that the amenities such as the microwave and small fridge added to your overall satisfaction. Maintaining a clean and welcoming environment is a top priority for us, and we're delighted that this reflected in your experience.We appreciate your understanding regarding the narrow showers and are committed to ensuring cleanliness in all areas of our facility. Your comments about the continental breakfast are valuable, and we apologize for any inconvenience you experienced with the limited seating and the temporary shortage of cereal bowls. Rest assured, we'll use your feedback to address these issues and enhance our breakfast service.We value your patronage and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. If there's anything specific you would like us to address or improve upon, please feel free to share additional details.Thank you again for choosing us, and we look forward to serving you better in the future.Best Regards,Front Desk StaffMicrotel Woodland Park, CO

6/10 Okay

Jim

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Manager seems to have a dislike for Expedia bookings. Uncooperative, unaccommodating, put our 98 year old travel companion on a different floor from her caregiver. Desk said since we booked with Expedia we’d have to go through them to change rooms. Other hotels went to extraordinary lengths to keep us close together. Manager refused to print me a receipt even though we paid at the property because I booked with Expedia. Again, other hotels have no issue printing a receipt.
Stayed 2 nights in Nov 2023

8/10 Good

BARBARA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Israel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very nice except the fruit in the morning for breakfast. We were there for 5 nights and not once was the fruit refreshed. The bananas were old from the first morning and were the same bananas all 5 days. The oranges ran out on the second day and never had any more. One of the apples that wrapped in plastic wrap was mushy and not able to eat at all.
Loved the view!
Stayed 5 nights in Nov 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and 5 minutes away from Charis bible where I was attending a conference
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Very nice.
Stayed 2 nights in Nov 2023

10/10 Excellent

Brenda

Liked: Staff & service, property conditions & facilities
Deb is a TERRIFIC front desk person! I LOVE the Microtel brand facilities! My girlfriend and I felt totally safe to come and go anytime. We were attending a Charis Conference and only had to drive about 5 minutes each way! WONDERFUL! I WILL be back.
Stayed 3 nights in Nov 2023

10/10 Excellent

Cecelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Norbert, Houston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed while visiting family. Breakfast was barely 'continental' as a bowl of cereal was the best of it. The bananas were quite old. Facilities and room were clean.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice, but could use some improvements
finding a person at the "front desk" was a challenge; often it felt like there was only one person operating the facility during parts of the day. the biggest disappointment was the WiFi = the "certificate" would not be recognized by my devises, and it felt like there was no security or privacy using the network. every time I would log on; I felt like I was not "safe"; and that makes it very uncomfortable using the internet. I DID LIKE the way all the food was presented for breakfast = very "Covid" safe!
Stayed 4 nights in Oct 2023
Response from Sean on 26 Oct 2023
Dear Anonymous,Thank you for taking the time to share your experience with us, and we appreciate your feedback, both the positive and the areas where you found room for improvement during your stay.We sincerely apologize for the challenges you faced when trying to locate someone at the front desk. We understand the importance of efficient service and while we do only have one person working the desk, we will take measures to make them more readily available.We're sorry to hear about your frustrations with our WiFi network. We take your security and privacy seriously, and we will investigate the issue with the certificate not being recognized by devices to ensure a more secure and seamless internet experience in the future. We're delighted to hear that you appreciated our efforts to provide a safe and hygienic breakfast experience during these unique times. We will continue to maintain those standards to ensure the safety of our guests.Your valuable feedback helps us make improvements, and we hope that you will give us another opportunity to serve you in the future. If you plan to return, please feel free to contact us directly so that we can ensure a more enjoyable and hassle-free stay for you.Thank you again for your input, and we look forward to welcoming you back with an improved experience.Sincerely,Front Desk StaffMicrotel Woodland Park, CO

8/10 Good

Jerry Hatlevig

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disappointed.
The staff and atmosphere was excellent as usual, but our refrigerator was not working at all - day one - it did not run at all, we told front desk and it was not fixed until afternoon on day 3 - very disappointing. Also - the price of the room tho' we booked months ahead was way overboard.
Stayed 4 nights in Oct 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Susan

Travelled with family
Liked: Property conditions & facilities
We asked for a late check out. 30 minutes before usual check out someone pounded on our door telling us we had 30 minutes before we had to be out
Stayed 1 night in Oct 2023

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was just right for our stay in Woodland Park. The staff was helpful and courteous. Beds were good to sleep on.[I am grieved that have sufficient employees is such a pervasive problem]. I have these concerns about the room- not sufficient lighting, no instruictions for getting the shower component to engage, the toiloet paper holder did not stay parallel to the floor tgerefore the toilet paper continually slid, and it would have been more convenient to have had more places for clothes. The biggest issue that I have is with Expedia. No confirmation of my booking with a summation of the costs. When trying to find our reservation, all I found was that we had one. The cost for the stay was more than I had remembered, but because I had no confirmation, I could not check this out. Very unprofessional and very disconcerting.
Stayed 4 nights in Oct 2023

6/10 Okay

Frank

Stayed 2 nights in Sep 2023

6/10 Okay

Wendy K

Stayed 1 night in Sep 2023

10/10 Excellent

Lang

Stayed 1 night in Sep 2023

6/10 Okay

Cenna

Business traveller
Disliked: Cleanliness
Check in was quick and efficient. Over all the room was ok. Someone's shirt was left in the closet. A sock was also left on the floor near the AC unit. The bathroom was clean. The remote for the t.v. was difficult to manage. Had to scroll through options to pick the correct HDMI. The continental breakfast was skimpy on the options. The police were called two of the afternoons that I was there. I have no idea why. I will not be staying there again.

6/10 Okay

Bill

Travelled with partner
Not a lot of options in this area. A bit pricey for what it is and beds are like slabs
Stayed 2 nights in Sep 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was as expected. I would stay again.
Stayed 1 night in Sep 2023

10/10 Excellent

Carol

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently good
Good to know that the microcells stay consistent; you know what to expect….nice clean and spacious rooms with friendly staff and good service for a reasonable price.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Sandy

Stayed 3 nights in Sep 2023

10/10 Excellent

Wilma

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Victoria

The toilet was broke and some outlets didn’t work remote for tv was broken
Stayed 3 nights in Sep 2023

8/10 Good

Denise J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overnight stay
Clean, nice atmosphere. The only issue our particular room had was that some of the lamps had burned out bulbs. Other than that, a pleasant overnight stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Lily

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and convenient location. Always a pleasant stay.
Stayed 1 night in Sep 2023

4/10 Poor

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Everything was good except the beds, they were hard and very uncomfortable to sleep on.
Stayed 2 nights in Aug 2023

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Quick overnight stay and the staff was super friendly, the hotel in great condition. We were very pleasantly surprised and would definitely stay there again.
Stayed 1 night in Aug 2023

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet place to stay in a convenient location.
Stayed 1 night in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023