"The positive: There's permanently someone at the front desk you can talk to in case of a question or an issue. The staff are attentive and responsive. The hotel is located very close to the centre where you can find plenty of restaurants, caffe and bars. The breakfasts are good.
The negative: The rooms are small. The isolation is poor. People talking in the corridor felt like they're standing and talking inside my room. The facilities are old. Hot water is not really hot in the busiest hour...
"This is a nice hotel for the price. Great location. And clean. However, if you have a car I would suggest a hotel with on-site parking. The nearby parking station and street parking is a bit of an inconvenience. "
"Buena ubicación , hermosa vista , staff muy amigable
Deben mejorar las camas (duras como una piedra), el desayuno súper básico y viejo , deben mejorar la condición del baño.
Si buscas estar en un lugar seguro , céntrico con buena vista , lo encontraste , mejoran esos detalles y tienen una tremenda propiedad "
"Alta Traful wastes the opportunity it has to provide guests with an experience as unique as the lake it is situated upon. The room was basic and bathroom (tiny sized) had taps either leaking or falling of. Parking is not enforced so vehicles were parked irregularly making it difficult to park our own — I took a photo & asked reception to get the truck moved but she did nothing. I would recommend staying at the cabanas located next to it (towards the Village) coz it’s absolutely not worth the...
"The conditions in this property are terrible, the bathroom was licking almost midnight and we are waiting for somebody to fix it. Room was very dirty and no air inside. Really desapointed it is not for the money is because we were very tired after a trip from Chile. "
"The hotel staff helped me choose a cool room and were always happy to help with any questions. The room was very quiet, there was almost no sound from the street. I liked the view of the lake from the window."
"El Casco is a fantastic hotel. The staff was excellent. The food at the restaurant was perfect and so was the morning breakfast. We were very happy with our stay and will definitely come back in the future."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.