Concord Hotel Guide - Hotels with Spa in Concord, Charlotte

"Prompt"

"The indoor pool was great. My 12 year old granddaughter spent hours playing in the pool. I really appreciated the airport shuttle and I had a fantastic driver! Room was clean and beds were comfortable. I would highly recommend the Sonesta Charlotte Lower South End to anyone in need of a place to stay in Charlotte. Price was fantastic as well!"

"They didn't honor the paid reservation that i made on expedia. Saying they were over booked. "

"It should be said upfront the hotel was under construction. I did not know this when I scheduled stay. I checked website after check in and did not see it on there. We arrived 15 mins after check in an was told our room wasnt ready but was offered a lessor room without compensation We said we would wait for original room. Wait was only about 20 mins but when we went into room it was only a queen so back to front desk to get the king room we had reserved. 20 mins later we had our reserved room. Next issue was pool was closed due to renovations. I picked this hotel specifically for the pool to swim after an 8 hr trip. Our room was nice but bedside lamps were held together with electrical tape. Finally the "made to order breakfast" was a buffet with an omlet station. All in all it wasnt the Embassy suite experience I ve had in the past"