New Hartford Hotel Guide - Connecticut Valley Winery hotels in New Hartford, United States of America.

"Great place to stay"

"The woman at the front desk was very kind. The interior although outdated is very clean. "

"The room was alright just smelled a bit funky. It also felt like I was the only one in the whole place so that was a bit unnerving. Aside from that I can’t really complain. Staff was cool"

"Clean beautiful place pool and hot tub great breakfast delicious and fresh rooms nice clean and supplies nice and stock staffs great service will definitely stay again with my family "

"The room was exceptional amidst the lack of firmness of the mattress and terribly soft pillows. The staff were pleasant, courteous and very accommodating. Breakfast was a plain 5/10..eggs, naah n oj ..yuck.... accommodations were a 8/10 pool great, hot tub great and gym useful"

"The place was nice"

"Customer service was extremely poor. Rashheda was fabulous getting me in early, but that’s it. The amenities were terrible.. one pack of coffee, one sugar and one creamer and that’s all you get in your room. Are you kidding me? You turn on the heater or the air conditioner it’s so loud that you have to turn it off or you can’t hear the TV… no outlets in the bathroom when you’re getting ready to go somewhere. Extremely poor customer service… people weren’t nice people weren’t helpful. I would never staythere again."

"Breakfast was excellent, beds were good and clean room. Elevator was not working, we have to use stairs all time, the room door lock was failing all time, shower temp control was difficult. Not the best experience."

"Toilet was broken, and several small issues. But was moved to another room. Staff, including trainee were diligent. No pool, no free breakfast."