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"Stayed for 1 night. Only bad thing was they don't cater for families as in having a double and single bedrooms. We had to pay an extra £50 for a camp bed to be added to our room. We had to upgrade to a junior suite as a standard wasn't big enough. Having said that the room was beautiful, modern and very comfortable. The hotel had that new smell which was lovely. The carpets were plump, thick and lush. We ate in the restaurant and had breakfast and all food was very tasty, a little expensive but thats what you should expect for this hotel. We will be back. Overall great hotel."

"Room was very clean, modern and bed was really comfortable. Free mini bar was a lovely gesture "

"Convenient to rail and castle. Homeless people fighting in front-priceless "

"Lovely hotel and in a great location "

"Great staff who made us feel really welcome. Really nice showers in the room we had and was great value. We paid for the executive room and beds were really comfortable."

"Business trip every month"

"All rooms with views of the river Tyne. Spacious foyer. Large restaurant with plenty of tables."

"Quiet and comfortable. "

"I discovered this hotel last year and liked it so much that it was a no-brainer to return this year. It was every bit as good. The staff are lovely. The rooms are designed perfectly and kept spotless. The breakfasts are excellent, although they have increased in price since last year. The location could scarcely be beaten: a five-minute walk from the Central Station, yet quiet enough for a very restful night's sleep. My only suggestion for improvement would be to alter the harsh lighting in the bathroom, which adds 20 years to anyone's age. Bleach-white LED lights from overhead wash out your face and throw all your blemishes and wrinkles into a geriatric relief map. When the time comes to upgrade the bathrooms, consider placing the ceiling lights slightly behind where the person will be standing at the sink then angle the beam so that the lighting bounces off the mirror into the person's face. This is still bright, but it softens their appearance (it's an old design trick). As q quick fix, you might even be able to warm the LED lights without too much hassle because most are switchable these days."