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Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

2.0 star property
A welcoming base near the Eurotunnel with tasty breakfast options, attentive staff, modern WiFi, and convenient self-parking.

Choose dates to view prices

Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche offers a practical location near the Eurotunnel. Guests enjoy a buffet breakfast, complimentary newspapers, and an on-site bar and business center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar
The current price is €62
includes taxes & fees
21 Jan - 22 Jan

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Bathtub

Desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Bathtub

8.4 out of 10
Very good
(65 reviews)

Highlights

Heating
TV
Private bathroom
Shower/bath combination
Free bottled water
Wardrobe
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Single Beds, Non Smoking, Bathtub

Classic Room, 2 Single Beds, Non Smoking, Bathtub

Classic Room, 2 Single Beds, Non Smoking, Bathtub

8.8 out of 10
Excellent
(20 reviews)

Highlights

Heating
TV
Private bathroom
Shower/bath combination
Free bottled water
Wardrobe
Desk
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Bathtub

Desk, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking, Bathtub

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
TV
Private bathroom
Shower/bath combination
Free bottled water
Wardrobe
Desk
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Desk, free WiFi, bed sheets

Superior Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Heating
TV
Private bathroom
Shower/bath combination
Free bottled water
Minibar
Coffee/tea maker
Wardrobe
  • Sleeps 2
  • 1 Queen Bed
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About the area

Coquelles is home to Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche. Burghers of Calais and Tour de Guet are local landmarks, and some of the area's activities can be experienced at Port of Calais and Passion d'Aventure. Royal Kids Parc De Jeux and ICEO are also worth visiting.
Visit our Coquelles travel guideOpens in a new window
Map
Ave Charles De Gaulle, Coquelles, Pas-de-calais, 62231

What's nearby

  • Regional Natural Park of the Caps and Opal Marsh - 9 min walk - 0.8 km
  • Cité Europe - 13 min walk - 1.2 km
  • Channel Outlet - 19 min walk - 1.7 km
  • Calais Beach - 10 min drive - 5.5 km
  • Port of Calais - 14 min drive - 8.4 km

Getting around

  • Calais (XFF-Frethun Train Station) - 6 min drive
  • Lille (LIL-Lesquin) - 80 min drive

Restaurants

  • ‪Cafe Metropole - ‬9 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Food Truck - ‬8 min drive
  • ‪The Black Bull Pub - ‬4 min drive

About this property

Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

Property highlights
Take advantage of a free food/drink shopping service, a terrace and a bar at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
Additional perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), free newspapers and a banquet hall
  • 2 meeting rooms
  • Guest reviews give top marks for the breakfast, overall value and helpful staff
Room features
All guestrooms at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche offer comforts such as free WiFi and free bottled water. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with shower/bath combinations
  • Heating, daily housekeeping and desks

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  • Parking included
  • Free Wi-Fi
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8.6 out of 10, Excellent, 1,002 reviews
The price is €88
includes taxes & fees
18 Jan - 19 Jan
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; EUR 9.90 for adults and EUR 6 for children
  • A bar/lounge

Conveniences

  • Free newspapers in lobby

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (161 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-cm TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are Monday-Thursday from 7 AM-10 PM, Friday from 7 AM-11 PM, Saturday from 8 AM-11 PM, Sunday and public holidays from 8 AM-10 PM.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 15 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 9.90 for adults and from EUR 6 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Kyriad Calais Coquelles
Kyriad Calais Coquelles
Kyriad Calais Sud - Coquelles Pas-De-Calais, France
Hôtel Calais Coquelles
Calais Coquelles
Hôtel de Calais Coquelles

Frequently asked questions

Is Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche pet-friendly?

Yes, Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche?

As of 17 Jan 2026, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche on 21 Jan 2026 start from €60.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche?

Self-parking is free at this property.

What time is check-in at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche?

Checkout is at 11:00 AM.

Where is Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche located?

Situated in Coquelles, this hotel is within 2 miles (3 km) of Regional Natural Park of the Caps and Opal Marsh, Channel Outlet and Cité Europe. Baraques Beach and Royal Kids Parc De Jeux are also within 3 miles (5 km).

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Reviews

Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 346 out of 709 reviews
Rating 8 - Good. 243 out of 709 reviews
Rating 6 - Okay. 78 out of 709 reviews
Rating 4 - Poor. 30 out of 709 reviews
Rating 2 - Terrible. 12 out of 709 reviews

Reviews

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and friendly staff. Comfortable bed nice selection for breakfast. We stay here every year when we do our Christmas shopping.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff clean hotel
Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good pleasant check in friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, comfortable beds and great breakfast
Stayed 1 night in Jun 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been to this hotel 3 or 4 times. Perfect for the channel tunnel. Great value, clean and recommended
Stayed 1 night in Oct 2025

6/10 Okay

John.

Liked: Cleanliness, staff & service, room comfort

Average for overnight stay

Shower good opposed to shower over bath for older people. Breakfast average Quiet Convenient for overnight.
Stayed 1 night in Oct 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room but clean and comfortable
Stayed 1 night in Sep 2025

8/10 Good

Sarah Harley

Liked: Cleanliness, staff & service, property conditions & facilities
Minimal breakfast but egg boiling machine good. Basic and comfy. 10 mins from shuttle
Stayed 1 night in Oct 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean and comfortable. Staff were friendly and very helpful. Would have liked air con as it was high temp on the day of our stay, but this wouldn’t put us off returning.
Stayed 1 night in Sep 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent aas always

Good as alwaya. Very convenient for Channel Tunnel. As expected. Small room but excellent value for money
Stayed 1 night in Oct 2025

8/10 Good

Valerie Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel convenient for LevShuttle, excellent breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quality / price. Stay, stay, stay if using Le Shuttle. Such lovely staff, rooms, everything. Safe, quiet. Perfect pit stop
Stayed 1 night in Sep 2025

10/10 Excellent

Elsie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Le Shuttle, good price and friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Marquita

Consideration for others .

We always stay in sure best western in Calais , their breakfast food is very good , a good variety of foods , the couple who run the hotel are very considerate , they are helpful in a very kind way , we experienced this our our last stay there. We would definitely stay there again .
Stayed 1 night in Aug 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Handy for La Shuttle.

Handy for La shuttle. The room was small but had everything one needed.
Stayed 1 night in Sep 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a quick stay before/after travel over on the ferry Quick and easy to get to with good safe gated parking. Room was basic but clean and staff were helpful. Needed late check in as arriving at midnight but this was easy, contacted the hotel who provided me with codes to access the hotel and then a safe code to get my room key. Would use hotel again as convenient and clean
Stayed 1 night in Sep 2025

6/10 Okay

Carole

Liked: Cleanliness, staff & service
Fairly basic option for being near the port. Small room and bathroom. Nice breakfast selection. Free parking.
Stayed 1 night in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good overnight stopover, functional, clean with pleasant staff. We did not like being asked to book a time that we would take our breakfast, we felt this was an imposition.................not very hotel-like! We will visit this hotel again but we won't pre-book breakfast! There is a decent restaurant next door which seems to be open most days.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff - nothing too much trouble. Location is close to Eurotunnel. Parking lots are good size and the parking area is secure with fencing and locked gates. Whilst there is no restaurant in the hotel the restaurant next door is good for dinner with various options and children menus too. Dogs are accepted in the hotel and the next door restaurant. Ideal for an overnight stay when taking Le Shuttle.
Stayed 1 night in Sep 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process was easy and as check in closes at 10pm and our arrival was going to be close to that, the hotel called us on route to check our arrival time and advise us of the gate code and door entry code if we were to arrive after 10pm. The room and bathroom were clean well presented and had tea and coffee facilities, and the bed was very comfortable ensuring a good night's sleep. The breakfast buffet was equally well stocked and varied to cater for all dietary needs. All in all a very enjoyable and relaxing overnight stay. Thank you to all the staff
Stayed 1 night in Oct 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect for the tunnel. The rooms and bathroom are rather on the small side but ideal for an overnight stay. The breakfast was very good and reasonably priced.
Stayed 1 night in May 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stop for ferry/tunnel. Convenient for a couple of restaurants and the hotel has a bar
Stayed 1 night in May 2025

8/10 Good

MARTIN

Liked: Cleanliness, amenities, property conditions & facilities
It is a clean and basic overnight stop a short distance from the tunnel Have used in three or four times in the past and will do so again in the future.
Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm not a first time visitor and usually stop here on the last night of a trip to Europe before getting the channel tunnel the next day. This is a very convenient location with supermarket, restaurants, and a cheap petrol station nearby.
Stayed 1 night in Jul 2025

6/10 Okay

SAMANTHA

Liked: Cleanliness, staff & service
The staff were friendly and gave us a warm welcome. The outside of the hotel looked a little worn in places and some of the decor in the room was a little worn, however the bed was really comfy with nice crisp white bed linen and comfy pillows which led to a great nights sleep. It was also in a quiet area although beware of having a room on the ground floor facing the front car park as any cars arriving in the night will have their headlights full glare into the room.
Stayed 1 night in Sep 2025